酒店回复: Thank you for sharing your feedback Anna, and we sincerely apologize for the issues you experienced during your stay. We are truly sorry to hear about the unpleasant smell from the sheets and the bathroom area, as this is certainly not the standard we strive to maintain.We completely understand how important it is to feel comfortable, and we are already taking steps to address this. Our team will ensure the sheets are properly replaced and cleaned, and the bathroom area will be thoroughly cleaned and inspected to prevent this from happening again.Your comfort and satisfaction are our top priority, and we will make sure everything is in order for the remainder of your stay. Again, we apologize for the inconvenience and appreciate your understanding.If you need anything else or have further concerns, please don’t hesitate to reach out.Best regards,[SAI][FRONT DESK][DAYS INN CHARLOTTESVILLE]
5.0分
其他
原文
翻译提供方：Google
住宿体验很棒
住宿体验非常舒适干净。房间干净宽敞。床有点吵，但很舒服。
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酒店回复: Hello Johnetta,Thank you for your feedback. We're pleased to hear that you found your room clean and spacious, and that you enjoyed the comfort of the bed. Your comments about the noise are noted, and we appreciate you bringing this to our attention. We hope you choose to stay with us again in the future to experience another pleasant visit.
5.0分
其他
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motel clerk was very accomodating, Asad. wife injured her foot and had difficulty walking so he gave us a first floor handicap room. huge bathroom with back lit mirror. liked the shampoo/conditioner. Two big mirrors, one in room and bathroom, aside from bathroom sink mirror. Nice to have microwave and refrig. Heated food we brought with us was very convenient after long day of driving. Bed comfortable. Felt safe in area. Breakfast was basic. No eggs but hot waffles. The only things, I can say i didnt like were the pillows, too hard and no coffee maker. Great stay
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酒店回复: Hello laurice,Thank you for your feedback and for highlighting Asad's exceptional service. We're glad to hear that the first-floor handicap room and amenities contributed to your comfort during your stay. We appreciate your suggestions regarding the pillows and coffee makers, as we continually strive to improve our guests' experiences. Your insights are invaluable, and we hope to welcome you back on your next trip for another enjoyable stay.
2.0分
其他
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Bare bones-bathroom faucet unattached-asked for extra pillows and blankets, did not get any-no available water bottles-freezer so frosted, could not use-pillows and towels really thin-wall at bottom of bathtub looked like painted-over mold-walls paper think and room below us had LOUD talking beginning at 5 am
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酒店回复: Hello JULIA,Thank you for your feedback regarding your recent stay. We appreciate your detailed observations, as they help us understand areas for improvement. Your concerns about the bathroom amenities, noise levels, and overall comfort will be shared with the housekeeping and maintenance teams for their review. We hope you will consider staying with us again in the future for a chance to deliver a more enjoyable experience.
4.0分
其他
Only problem with the room was it was located next to an equipment room that generated noises that made sleep difficult. Relocated to a quieter room.
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酒店回复: Hello john,Thank you for sharing your experience. We're glad to hear that you were able to relocate to a quieter room for a better night's sleep. Your feedback regarding the noise from the equipment room is valuable and will be communicated to the management team to enhance future guest experiences. We appreciate your understanding and hope to welcome you back for a more restful stay.
房间清洁卫生尚可交通方便
酒店地理位置很好，离餐厅很近。他们提供早餐和美味的餐点。这个区域很不错，交通也很便利。
这个位置周边有很多商家
典型的美国汽车酒店，在一个院子里，房间安全性一般
除了早餐菜单之外，其他一切都很令人满意。我原以为会有更多选择。
总体来说还不错，就是床单有点臭，像是很浓的生物气味。我老公还说浴室区域有股怪味。需要好好打扫一下，即使床单看起来很干净，也需要换干净的床单。看起来干净并不意味着不用换。我总是被那股味道吵醒。我把枕头垫在胸口，这样对睡眠有点帮助。
住宿体验很棒
住宿体验非常舒适干净。房间干净宽敞。床有点吵，但很舒服。
motel clerk was very accomodating, Asad. wife injured her foot and had difficulty walking so he gave us a first floor handicap room. huge bathroom with back lit mirror. liked the shampoo/conditioner. Two big mirrors, one in room and bathroom, aside from bathroom sink mirror. Nice to have microwave and refrig. Heated food we brought with us was very convenient after long day of driving. Bed comfortable. Felt safe in area. Breakfast was basic. No eggs but hot waffles. The only things, I can say i didnt like were the pillows, too hard and no coffee maker. Great stay
Bare bones-bathroom faucet unattached-asked for extra pillows and blankets, did not get any-no available water bottles-freezer so frosted, could not use-pillows and towels really thin-wall at bottom of bathtub looked like painted-over mold-walls paper think and room below us had LOUD talking beginning at 5 am
Only problem with the room was it was located next to an equipment room that generated noises that made sleep difficult. Relocated to a quieter room.