Too much money for what tou get. The hotel is getting older and the price is abit high. Lucky we got to check in early. Liked the seating area in the room. Room was clean. Outside area needed cleaned up. The rste should be $99. No more.
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酒店回复: Thank you for the amazing score! We're so happy you had a fantastic stay. If there's anything we can do to make your next visit even better, just let us know. See you again soon!
5.0分
家庭亲子
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We had problems with our tv staff tried get it workjng that night with no success the next morning the manager moved us to another room which was bigger and fit our crew better. Rooms clean and staff very helpful. I will be staying there again. I highly recommend
5.0分
其他
This is the hotel we have stayed at for years. Love the cleanliness and people working there. Always helpful and kind.
5.0分
商务出差
The place was great, did have a problem with the TV but the staff was quick to fix it!
酒店回复: Thank you for the great review.
4.0分
其他
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2 night stay
We arrived late in the evening and the staff were very kind. We were unable to get the WiFi to work but when we woke up our devices seemed to be connected. However, later that evening, we had trouble again connecting to WiFi. Breakfast was great and my family enjoyed it very much.
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酒店回复: Thank you for sharing your experience! I'm glad to hear that the staff was kind and that you enjoyed the breakfast. It sounds like the WiFi issues were a bit frustrating, though. That issue should be sorted out for future stays. Have a great day.
1.0分
其他
The cleaning stuff were trouble. No internet
The service desk ladies were very nice and they are the only thing good here
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酒店回复: I’m really sorry to hear about your experience with the cleaning staff and the internet issues. That must have been really frustrating. It's great to hear the service desk ladies were kind and helpful, though! I will ensure the management takes note of your feedback to improve the overall experience for future guests.
4.0分
商务出差
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Just ok.
Property is showing its age. Room was clean , but in Poor condition. Leaky faucets, stained carpets and tattered curtains. Breakfast options very poor. Went to McDonalds for breakfast due to lack of options
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酒店回复: Thank you for your response. We will share with Staff to fix the issues. Hope you come to Comfort Suites again soon.
3.0分
其他
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Ok for money
It was ok. Pool never had towels and was dirty. Keys stopped working halfway through stay. No shampoo in room. AC made a loud squeaky sound. Place needs a revamp for the money. Not bad place to stay but kind of pricey so would like it spotless
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酒店回复: We appreciate your feedback. We use all guest responses to train our staff. Please come again and give us the opportunity serve you.
3.0分
情侣出游
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We stayed 2 nights at this property. The staff we interacted with was helpful, polite and responsive when we had a problem with our toilet not flushing. It was extremely quiet even though it was pretty full both nights. Although there should be plenty of water available because of its proximity to the Mississippi River, the shower was super low flow and, as I mentioned earlier, the toilet wouldn't flush right. The Direct TV doesn't come in well at all. It kept freezing up and went to pixels even in good weather. The breakfast needs to be elevated. We chose to skip it and eat at nearby restaurants. The bed was very comfortable. Nice sheets and pillows were provided. We stayed two nights for a family funeral in the area.
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酒店回复: Thank you for your response and for being our guest while traveling in Burlington. We appreciate the feedback and take it heart. We are currently working on breakfast upgrades and more offerings. We hope you give us another chance in the future.
非常干净，员工也很乐于助人。
Too much money for what tou get. The hotel is getting older and the price is abit high. Lucky we got to check in early. Liked the seating area in the room. Room was clean. Outside area needed cleaned up. The rste should be $99. No more.
We had problems with our tv staff tried get it workjng that night with no success the next morning the manager moved us to another room which was bigger and fit our crew better. Rooms clean and staff very helpful. I will be staying there again. I highly recommend
This is the hotel we have stayed at for years. Love the cleanliness and people working there. Always helpful and kind.
The place was great, did have a problem with the TV but the staff was quick to fix it!
2 night stay
We arrived late in the evening and the staff were very kind. We were unable to get the WiFi to work but when we woke up our devices seemed to be connected. However, later that evening, we had trouble again connecting to WiFi. Breakfast was great and my family enjoyed it very much.
The cleaning stuff were trouble. No internet
The service desk ladies were very nice and they are the only thing good here
Just ok.
Property is showing its age. Room was clean , but in Poor condition. Leaky faucets, stained carpets and tattered curtains. Breakfast options very poor. Went to McDonalds for breakfast due to lack of options
Ok for money
It was ok. Pool never had towels and was dirty. Keys stopped working halfway through stay. No shampoo in room. AC made a loud squeaky sound. Place needs a revamp for the money. Not bad place to stay but kind of pricey so would like it spotless
We stayed 2 nights at this property. The staff we interacted with was helpful, polite and responsive when we had a problem with our toilet not flushing. It was extremely quiet even though it was pretty full both nights. Although there should be plenty of water available because of its proximity to the Mississippi River, the shower was super low flow and, as I mentioned earlier, the toilet wouldn't flush right. The Direct TV doesn't come in well at all. It kept freezing up and went to pixels even in good weather. The breakfast needs to be elevated. We chose to skip it and eat at nearby restaurants. The bed was very comfortable. Nice sheets and pillows were provided. We stayed two nights for a family funeral in the area.