Room was spotless. Crispy sheets. White and clean . Very polite staff. Amazing breakfast. Easy check in.
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酒店回复: Dear Rodica,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness of the room, comfortable linens, friendly staff, smooth check in, and breakfast. Your kind comments are truly appreciated and will be shared with our team as encouragement to continue providing a great experience. We look forward to welcoming you back again.Sincerely, Hotel Manager
3.0分
家庭亲子
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The property was adequate for a short stay. The rooms were dated but clean. We stayed in a handicapped-accessible room, and unfortunately, the bathroom door was too wide for the frame and wouldn’t close properly. There was a noticeable smoky smell throughout the facilities, and the breakfast area was quite small. I also wasn’t aware that the first-floor rooms had exterior access, which may be important for some guests to know.
On a positive note, the front desk associate was extremely kind and welcoming, even at a late hour when we checked in, which made for a great first impression. The coffee area in the lobby was also a nice touch, with a good selection of creamers and syrups available at all hours. Additionally, the floors and walls were well-insulated, so noise from neighboring rooms wasn’t an issue.
Overall, it’s a decent option for a one-night stay, but I wouldn’t recommend it for longer visits.
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酒店回复: Hello Jonathan,Thank you for sharing your detailed feedback. We appreciate your comments regarding room cleanliness, sound insulation, and the welcoming service you received from our front desk team, as well as the lobby coffee offerings. At the same time, we acknowledge your observations about the room condition, accessibility features, facility layout, and common areas, and these points have been noted for internal review as we continue to evaluate guest comfort and property upkeep. Your input is valuable in helping us improve and set clear expectations for future guests.Sincerely, Hotel Manager
3.0分
商务出差
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Parking was easy and getting to my room was easy enough. The elevator and hallway smelled pretty funny. But, my room was clean enough and the bed was very comfortable. It was quiet and I got a good night's rest. I'd stay again!
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to hear that you found parking convenient, your room clean and comfortable, and that you were able to enjoy a quiet and restful night. We also appreciate your feedback regarding the common areas, as guest input helps us continue to monitor and improve the overall environment. We look forward to welcoming you back again in the future.Sincerely, Hotel Manager
1.0分
其他
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On the outside, the hotel looks nice, but the first room that we looked out on the first floor that we were put in was absolutely terrible. It stunk and was extremely out of date. We asked to move to a different room and got placed on the second floor, which was decent at first until we got home from our event and found ants all over the Nightstands and TV stands and desk. We had to switch rooms again for a second time and we met with no compassion when we told them that there were ants everywhere. We also asked for extra towels and we were told we had to turn in our dirty towels to get new towels because they didn’t have enough. Overall, it was a terrible experience and I will never stay at one of these hotels again.
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酒店回复: Dear Kayla,I am sorry to hear that we did not meet your expectations in several areas. My apologies for all the inconveniences. We take our guests' comments very seriously. Our team has noted the issues and is working to improve the problem areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention.Sincerely, Hotel Manager
2.0分
其他
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The hotel has a strange smell, and appears to be worn out. The surrounding and the parking lot does not look good either. The coffee machine did not work. We told the cleaning staffers to come back at 11am, but no one came. The breakfast was better than we expected.
5.0分
其他
It's an older hotel but it was convenient to where we were going in the area. Check in was easy. Staff friendly.
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酒店回复: Dear Guest,Thank you for your wonderful feedback and perfect rating. We’re glad you found our location convenient, enjoyed an easy check-in, and experienced friendly service from our staff. We appreciate your understanding of the hotel’s age and are grateful you chose to stay with us. We look forward to welcoming you back again in the future.Sincerely, Hotel Manager
1.0分
其他
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The room we were given, door did not close correctly. The front desk gave another couple that checked in right before us, the same room so they were able to just walk in using the same room key.
We all went to the front desk to straighten things out but they didn’t apologize about it. They said they were going to call maintenance about the door and that they knew about it already. We got a different room witch the bath tube did not work.
Very, very, very bad experience!!!!
Never again.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the serious issues you encountered, including the door safety concern, room assignment error, and maintenance problems. This is not the level of service we aim to provide. Your feedback has been escalated to management for immediate review and corrective action.Sincerely, Hotel Manager
提前好几个月预订了 2 个房间。当周末该地区的音乐会价格飙升时，我们预订了 Comfort Inn 取消了我们的房间（可能会在其他预订上赚更多钱）。这让我们不得不在已售完的区域寻找房间。
服务还可以。房间不是。浴室里的一张照片上长出了霉菌。 Keurig 设置在浴室中。床单闻起来很奇怪。
我们住宿期间，醉酒的人骚扰我和我的未婚夫，我永远不会回到那家酒店，我建议没有人住在那里。
Room was spotless. Crispy sheets. White and clean . Very polite staff. Amazing breakfast. Easy check in.
The property was adequate for a short stay. The rooms were dated but clean. We stayed in a handicapped-accessible room, and unfortunately, the bathroom door was too wide for the frame and wouldn’t close properly. There was a noticeable smoky smell throughout the facilities, and the breakfast area was quite small. I also wasn’t aware that the first-floor rooms had exterior access, which may be important for some guests to know.
On a positive note, the front desk associate was extremely kind and welcoming, even at a late hour when we checked in, which made for a great first impression. The coffee area in the lobby was also a nice touch, with a good selection of creamers and syrups available at all hours. Additionally, the floors and walls were well-insulated, so noise from neighboring rooms wasn’t an issue.
Overall, it’s a decent option for a one-night stay, but I wouldn’t recommend it for longer visits.
Parking was easy and getting to my room was easy enough. The elevator and hallway smelled pretty funny. But, my room was clean enough and the bed was very comfortable. It was quiet and I got a good night's rest. I'd stay again!
On the outside, the hotel looks nice, but the first room that we looked out on the first floor that we were put in was absolutely terrible. It stunk and was extremely out of date. We asked to move to a different room and got placed on the second floor, which was decent at first until we got home from our event and found ants all over the Nightstands and TV stands and desk. We had to switch rooms again for a second time and we met with no compassion when we told them that there were ants everywhere. We also asked for extra towels and we were told we had to turn in our dirty towels to get new towels because they didn’t have enough. Overall, it was a terrible experience and I will never stay at one of these hotels again.
The hotel has a strange smell, and appears to be worn out. The surrounding and the parking lot does not look good either. The coffee machine did not work. We told the cleaning staffers to come back at 11am, but no one came. The breakfast was better than we expected.
It's an older hotel but it was convenient to where we were going in the area. Check in was easy. Staff friendly.
The room we were given, door did not close correctly. The front desk gave another couple that checked in right before us, the same room so they were able to just walk in using the same room key.
We all went to the front desk to straighten things out but they didn’t apologize about it. They said they were going to call maintenance about the door and that they knew about it already. We got a different room witch the bath tube did not work.
Very, very, very bad experience!!!!
Never again.