酒店回复: Dear Guest,“Thank you for sharing your feedback. We’re sorry to hear about the damp smell and that our pet policy did not meet your expectations. Your comments are valuable, and we’ll use them to improve the guest experience.”Sincerely,GM
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Guest, We are glad you enjoyed your stay with us and hope to see you again in the near future.
3.0分
情侣出游
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The room was clean and comfortable, and the facility was quiet. The price was right. However, the breakfast was subpar. Additionally, there was snow and ice on the sidewalks leading to the side entrance that was recommended to us. Very unsafe. And there were nasty cigarette butts on the ground by the door. These are easy fixes; a little attention to detail would go a long way.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad the room was comfortable and quiet, but we sincerely apologize for the breakfast, unsafe walkway, and cigarette litter. Your comments are appreciated, and we will address these issues to improve safety, cleanliness, and overall guest experience.Sincerely,GM
4.0分
其他
Clean room, friendly service. My only issue was with the room freshener in the room. It was so strong it was hard to breathe.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you found the room clean and our service friendly. We sincerely apologize for the strong scent in your room — that is certainly not the experience we want for our guests. We will address this with our housekeeping team to ensure our room fresheners are used more lightly moving forward.
1.0分
其他
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Bathroom had mold above the shower, i would have said something but when i checked in i went straight to bed and didnt see it until i showered the next morning before check out. Bed was okay, staff was okay, all around a you get whay you oay for stay. Out of the hotels control someone on my floor was shouting at who knows what and woke me up twice through the night.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced during your stay, including the mold in the bathroom and the noise disturbance. Your comments help us improve, and we appreciate you taking the time to let us know.Sincerely,GM
1.0分
其他
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Definitely won’t be staying here again. Not only did the heater not work in our room but the window would not shut (it was 27• that night). The outside door to get into the hotel did not lock, the fire alarm in the room was taken out and the wires were showing. The front office staff was nice
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酒店回复: Dear Guest,We’re very sorry to hear about the issues you experienced during your stay. The condition of the room and hotel you described is unacceptable and far below our standards. We’re glad to know the front desk staff was kind, and we’ll make sure your concerns are addressed immediately.Sincerely,GM
4.0分
其他
Parking was great! Breakfast was average. Room clean bed was comfortable staff was great! Very pleasant!!
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酒店回复: Dear Guest,Thank you for your feedback!We’re glad you enjoyed the parking, comfortable bed, clean room, and our staff. We appreciate your comments about breakfast and hope to make your next stay even better!Sincerely,GM
5.0分
商务出差
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Staff was friendly, hotel was clean, room was smallish but worked for what I needed it for! I love to stay at Quality Inn specifically for the comfort of the beds and the price point. This location did not disappoint! I didn’t have breakfast so can’t rate that but the bathroom was clean and I enjoyed my time. Plenty of things to do within a few minute drive. Would highly recommend!
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酒店回复: Dear Guest,"Thank you for your wonderful review! We’re happy to hear you enjoyed the comfortable beds, clean room, and convenient location. We appreciate your recommendation and hope to welcome you back to Quality Inn soon!"Sincerely,GM
3.0分
商务出差
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I got into the room and there was no shower curtain, Went to the service desk and asked for a shower curtain and 14 hours later when I returned there was still no shower curtain. Had to ask a kid at the desk and he finally got one for me
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酒店回复: Dear Guest,"We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will use it to improve our services. Thank you for bringing this to our attention."Sincerely,GM
4.0分
其他
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The room was clean, but dates. It also had a musty smell to it. The breakfast definitely could be improved. The staff,however were very polite and nice. The woman handling the breakfast offered to keep the line open for a few minutes so my sister's boys could come get food.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear our staff made you feel welcome and that our breakfast attendant was able to accommodate your family. We do apologize for the musty smell. Your comments are very helpful as we continue working on improving our rooms and amenities. We hope to have the chance to provide you with a more enjoyable stay in the future.
这里闻起来很潮湿，而且不允许携带宠物。
伟大的
The room was clean and comfortable, and the facility was quiet. The price was right. However, the breakfast was subpar. Additionally, there was snow and ice on the sidewalks leading to the side entrance that was recommended to us. Very unsafe. And there were nasty cigarette butts on the ground by the door. These are easy fixes; a little attention to detail would go a long way.
Clean room, friendly service. My only issue was with the room freshener in the room. It was so strong it was hard to breathe.
Bathroom had mold above the shower, i would have said something but when i checked in i went straight to bed and didnt see it until i showered the next morning before check out. Bed was okay, staff was okay, all around a you get whay you oay for stay. Out of the hotels control someone on my floor was shouting at who knows what and woke me up twice through the night.
Definitely won’t be staying here again. Not only did the heater not work in our room but the window would not shut (it was 27• that night). The outside door to get into the hotel did not lock, the fire alarm in the room was taken out and the wires were showing. The front office staff was nice
Parking was great! Breakfast was average. Room clean bed was comfortable staff was great! Very pleasant!!
Staff was friendly, hotel was clean, room was smallish but worked for what I needed it for! I love to stay at Quality Inn specifically for the comfort of the beds and the price point. This location did not disappoint! I didn’t have breakfast so can’t rate that but the bathroom was clean and I enjoyed my time. Plenty of things to do within a few minute drive. Would highly recommend!
I got into the room and there was no shower curtain, Went to the service desk and asked for a shower curtain and 14 hours later when I returned there was still no shower curtain. Had to ask a kid at the desk and he finally got one for me
The room was clean, but dates. It also had a musty smell to it. The breakfast definitely could be improved. The staff,however were very polite and nice. The woman handling the breakfast offered to keep the line open for a few minutes so my sister's boys could come get food.