Room was clean but the tub was cracking in several places. Very limited items for breakfast and milk was spoiled however the staff did bring out fresh milk. Staff was friendly. The price was right. There was a few things going on in Hershey so when all the other motels where sky high prices this motel was very reasonable.
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酒店回复: Thank you for taking the time to share your experience with us. We’re pleased to hear that you found the room clean, our staff friendly, and the pricing reasonable—especially during a busy time in the Hershey area.We appreciate your candid feedback regarding the condition of the tub and the limited breakfast options. We sincerely apologize for the inconvenience, including the spoiled milk. While we’re glad our team was able to quickly provide a fresh alternative, we understand the importance of having a fully satisfying breakfast experience and will be reviewing this with our team to make necessary improvements.Your comments are important to us, as they help guide our efforts to enhance the guest experience. We hope to welcome you again in the future and provide a stay that exceeds your expectations.
5.0分
其他
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Great stay for the price
It was exceptional for the pricing. Nothing luxurious but the bedding was extremely comfortable and the location was very quiet. I would stay again.
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酒店回复: Thank you so much for your perfect 10 out of 10 rating! We're truly delighted to hear that you had such a wonderful experience with us at Econo Lodge Harrisburg Hershey PA.Your kind support means a lot to our team, and it’s always rewarding to know our efforts helped make your stay memorable. We hope to have the pleasure of welcoming you back again soon for another exceptional visit.
2.0分
其他
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Staff was nice enough. The bathroom door did not close. There was no hot water. The tub basin was flaking off and cracked. Breakfast was minimal with mini muffins and not much more. Otherwise, the room was clean.
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酒店回复: Dear Econolodge Guest,Thank you for taking the time to share your feedback. We’re glad to hear you found our staff courteous and the room clean, as we strive to provide a welcoming and comfortable environment for all our guests.We sincerely apologize for the issues you experienced during your stay, including the bathroom door, lack of hot water, and the condition of the tub. Your comments regarding breakfast are also noted. We understand how these matters can impact your overall experience, and we’re actively working with our maintenance and management teams to address and improve these areas.Your feedback is invaluable to us as we continue to improve our services. We hope to have the opportunity to welcome you back in the future for a much more enjoyable stay.Warm regards,Front Desk Manager.
4.0分
其他
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Not a bad place for cheap. Vending machines will steam your money and it won’t be refunded, but what can ya do? Staff are mostly all great. Only dealt with one arrogant front desk worker in the dozen times I’ve stayed here. Clean rooms, spacious and quiet.
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酒店回复: Thank you for taking the time to share your feedback and for rating your stay with us an 8 out of 10. We're glad to hear that you had a positive experience overall.If there's anything specific we could have done to make your stay a perfect 10, we would greatly appreciate your insights. Guest feedback is incredibly valuable to us as we continuously strive to improve our services and facilities.We hope to have the pleasure of welcoming you back again soon.
1.0分
家庭亲子
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First of all the room had extreme smell of cleaning products . The air conditioner was so noisy couldn’t sleep well . The bathroom exhaust was not working and creating a bad sound . Breakfast was terrible and honestly I booked it because it said continental breakfast . Honestly I want some credit
我并不挑剔，但这个地方太恶心了。浴室天花板上到处都是黑色霉菌。浴室本身——他们没有放一卷新卫生纸，还留下了前一个人的半卷。然后我注意到水槽中间全是裂缝。然后我终于看到浴室天花板上覆盖着黑色霉菌。我醒来时头痛欲裂，然后就吐了。把车锁在这里。
这个地方非常破旧肮脏。房间里有股非常浓重的霉味，家具摇摇欲坠。一张床上到处都是头发和小虫子。我们甚至没有留下来……我们根本没法留下来。当我去退房时（一个小时后），没有经理，所以我无法抱怨或寻求任何帮助。整个经历简直是一场耻辱。
枕套很脏，地板很粘，整理好的床上有一只玩偶手，显然是有人忽视了，或者床单没有在我们之前洗。我们入住后，我们的钥匙无法打开门，结论是门上的电池没电了，没有办法换新钥匙或换房间，所以我们只能忍受。帮助我们过夜的女士非常粗鲁，表现得好像钥匙无法打开给她带来不便，还暗中评论我和我朋友的外表。
工作人员很乐于助人。房间很干净。价格方面没什么可抱怨的
工作人员很友好。其他客人在清晨（上午 7 点至 10 点之间）非常吵闹。
Room was clean but the tub was cracking in several places. Very limited items for breakfast and milk was spoiled however the staff did bring out fresh milk. Staff was friendly. The price was right. There was a few things going on in Hershey so when all the other motels where sky high prices this motel was very reasonable.
Great stay for the price
It was exceptional for the pricing. Nothing luxurious but the bedding was extremely comfortable and the location was very quiet. I would stay again.
Staff was nice enough. The bathroom door did not close. There was no hot water. The tub basin was flaking off and cracked. Breakfast was minimal with mini muffins and not much more. Otherwise, the room was clean.
Not a bad place for cheap. Vending machines will steam your money and it won’t be refunded, but what can ya do? Staff are mostly all great. Only dealt with one arrogant front desk worker in the dozen times I’ve stayed here. Clean rooms, spacious and quiet.
First of all the room had extreme smell of cleaning products . The air conditioner was so noisy couldn’t sleep well . The bathroom exhaust was not working and creating a bad sound . Breakfast was terrible and honestly I booked it because it said continental breakfast . Honestly I want some credit