酒店回复: Dear Sir,Thank you for sharing your feedback regarding your recent stay with us. We deeply apologize for any inconvenience caused by the water quality. The slight discoloration you experienced was due to our regular water treatment and cleaning process, which we intensify during the monsoon season to ensure the highest standards. Please rest assured that we are fully committed to providing the best possible services. We truly appreciate your patience and understanding during this time. Our dedicated staff is here to ensure you have a wonderful stay, and we are addressing any lapses in communication to serve you better in the future. Thank you for your continued support.
酒店回复: Greetings from Hotel Kutumba!Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our team strives to deliver memorable experiences and reviews such as yours are a testament to their hard work. We will communicate your kind feedback to the team who shall be immensely delighted to hear of the same.We would once again like to thank you for the review, and we look forward to welcoming you soon again at the Hotel Kutumba.
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住宿地点很棒,感觉很温馨舒适,处处洋溢着优雅气息。食物美味,客户服务一流。强烈推荐
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酒店回复: Greetings from Hotel Kutumba!Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our team strives to deliver memorable experiences, and reviews like yours are a testament to their hard work. We will communicate your kind feedback to the team who shall be immensely delighted to hear.We would like to thank you again for the review, and we look forward to welcoming you again at the Hotel Kutumba.
酒店回复: Thank you for choosing Hotel Kutumba!!!We are happy to hear that you enjoyed your stay with us. We are looking forward to your next visit. If you have any further inquiries, please do not hesitate to contact us. Once again thank you for choosing us. Thank You
我为我父母预订了这间房。酒店很好,地理位置优越,靠近Bakhundol,步行即可到达BhatBhateni超市。办理入住时提供了迎宾饮品,甚至连我这个不住店的人也享用了。员工很有礼貌,乐于助人。
我们还在屋顶餐厅吃了晚餐。食物很好吃,份量也大。
唯一的缺点是房间有点小,一张双人床几乎占据了所有空间。
酒店不错,离我想去的地方很近。步行20分钟就能到帕坦广场。员工很友好,一切都很好。
酒店的水很糟糕。淋浴的水是芥末黄的浑浊水。他们最初的反应是雨季。情况有所好转,但水一直不是清澈的。
工作人员试图提供帮助,但他们中的许多人根本不听取客户的意见。
我订的是标间,但是窗户很小所以要求换房间。虽然有点贵,但是男工作人员好心地推荐给我,所以我能够度过一个舒适的时光。
住宿地点很棒,感觉很温馨舒适,处处洋溢着优雅气息。食物美味,客户服务一流。强烈推荐
位于拉利特布尔的全新精品酒店,屋顶景观优美,房间干净,食物美味;酒店设计充满爱意和创意,还提供会议室。当您访问尼泊尔加德满都时,强烈推荐这家酒店。他们重视您的微笑 :-)
很棒的酒店。服务很棒,房间宽敞干净,设施齐全。早餐美味可口,选择丰富;是丰盛的自助餐。前台人员非常乐于助人,不仅在办理入住和退房时提供帮助,还会指引景点方向。地理位置优越,非常靠近城市广场,我会推荐给朋友,而且一定会再次入住。
尼泊尔是一个可爱的国家,但我强烈建议您避开这家酒店。想象一下,长途飞行后半夜抵达酒店,发现几周前预订并付款的房间被别人租了。这就是发生在我身上的事。我预订并付款了一间行政套房,但我得到的是一间完全不同的房间,只有一半大小。后来发现,酒店允许之前入住该房间的客人延长住宿时间,尽管我已经确认预订了同一间房间!酒店不仅在这件事上不诚实(在办理入住手续时没有人提到我被降级了),而且酒店还一直没有兑现何时纠正这一问题的承诺。我花了 1.5 天的时间才终于拿到了我已付款的房间。酒店似乎并不认为这有什么大不了的。他们似乎认为我小题大做是个麻烦。更糟糕的是,退房时,他们试图让我为几天前用过的毛巾上的“咖啡渍”付钱。他们给我看了一条带有模糊污渍的毛巾。我不知道这条毛巾是不是我用过的,但我没有在房间里喝咖啡,而且我一向尊重酒店设施。也许他们最后一刻试图强行赔偿这笔“损坏”只是出于小气。也许酒店对我反复要求纠正他们的错误感到恼火?无论如何,这都让我很不爽,我建议你不要去库图姆巴酒店。
库图巴的员工很有礼貌,我在MMT上得到了很划算的优惠。这家精品酒店漂亮又漂亮。感谢你们让我拥有难忘的体验。
所有工作人员的热情款待和乐于助人!