酒店回复: Thank you for your feedback. We're truly sorry to hear that your experience did not meet your expectations. As a luxury wellness resort, we are committed to offering a peaceful and rejuvenating stay for all our guests.Though your comment was brief, we would appreciate the opportunity to learn more about what impacted your visit. Your insights are valuable in helping us improve.Warm regards,Team YO1
3.0分
其他
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The premise is amazing but the execution is lacking. The resort is nice. The vibe was quiet and peaceful. There weren't a lot of guests which probably resulted in a minimal amount of staff on site.
I stayed in the lakeview suite which game is a bedroom, livingroom area, balcony, a separate attached room with a massage table and a bathroom with a steam shower. The first room I was book in had a working steam in the shower but the actual shower itself didn't work. The second room they booked me in had a working shower and steam but the shower adjustment was broken. The room had some chipping paint on the ceiling also. Outside of that it really is a nice room.
The facilities is nice too. A few of the ammenities were not active. The grounds is nice too. Some parts of the resort is definitely Social Media friendly where great contect can be produced. I think you will like it as a quick getaway if you are in the NYC/Albany area but don't go expecting a top tier luxury experience.
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酒店回复: Thank you for sharing your detailed feedback. We're glad to know you enjoyed the atmosphere and surroundings. Your comments have been noted and will be reviewed with our team as we continue refining the experience. We appreciate your perspective and hope to welcome you again.
5.0分
其他
The place was amazing, had great views. The hospitality was not a 5. It was a 10. For the next 4 years it will be our place to stay
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酒店回复: Thank you for sharing such a wonderful review. We’re delighted to know you enjoyed the views and hospitality. It means a lot to hear that you look forward to returning we can’t wait to welcome you back on your next stay.
5.0分
其他
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This place gets a very unfair rap. I loved every bit of my stay. May say it lacks employees and I think that’s the best part. There’s not a bunch of people in your face. It literally felt like me and my wife rented out the whole entire resort. The room was extremely spacious. Unnecessary corner space by the fridge. Not sure what they could put there. But it’s plenty of room for cartwheels lol. My favorite part of the room was the Steam Room/Shower. That was by far the highlight. The soundproof rooms make it really feel like you’re all alone. I loved it. It’s for sure going to be a yearly retreat for me. Around this same time. The ONLY thing I would change is the Juice Bar. They are horrible and overpriced. I would not recommend a $16 watered down juice/smoothie to anybody. By next year I hope you hire someone who knows how to really make a tasty smoothie. 4.6/5 for me. If they up the Juice Bar it’s 5/5
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酒店回复: Thank you for sharing your kind feedback. We’re truly glad to know your stay felt peaceful and enjoyable. We appreciate your suggestion regarding the Juice Bar and will review it with our team. It would be our pleasure to welcome you back for another relaxing experience at YO1.Warm regards,Team YO1
3.0分
其他
The hotel is big, clean, nice decor, however there were almost people and I would expect them to have more
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酒店回复: Thank you for sharing your feedback. We’re pleased to know you enjoyed the size and décor of the hotel. Your comments have been noted and will be shared with our team as we continue enhancing the guest experience. We hope to have the opportunity to welcome you again.
5.0分
其他
This resort is great! The front desk staff and service is also wonderful ! We will definitely be back!
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酒店回复: Thank you for your wonderful feedback. We’re delighted you enjoyed your stay and our team’s service. We look forward to welcoming you back soon!Warm regards,Team YO1
5.0分
其他
The ambiance was great. Pleasant staff and comfortable room. Breakfast could’ve been better.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the ambiance, staff, and comfort of your stay. Your comments about breakfast are noted and will help us improve further. We hope to welcome you again soon.Warm regards,Team YO1
5.0分
其他
Fantastic wellness feel, spa and yoga. Definitely a quiet, relaxing atmosphere, but also off the beaten path.
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酒店回复: Thank you, For sharing such kind words. We are delighted you experienced the tranquility of our spa, yoga, and serene atmosphere. We look forward to welcoming you back for another restorative stay.
3.0分
其他
The whole stay at the hotel was okay, they just need more people working there and better management.
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酒店回复: Thank you for your feedback. We are a luxury resort and strive to deliver attentive service, and we regret that certain aspects of your stay did not meet expectations. Your comments have been shared with our team, and we look forward to welcoming you again.Warm regards,Team YO1
维护得很好，修剪得很漂亮的场地。
你真脏
The premise is amazing but the execution is lacking. The resort is nice. The vibe was quiet and peaceful. There weren't a lot of guests which probably resulted in a minimal amount of staff on site.
I stayed in the lakeview suite which game is a bedroom, livingroom area, balcony, a separate attached room with a massage table and a bathroom with a steam shower. The first room I was book in had a working steam in the shower but the actual shower itself didn't work. The second room they booked me in had a working shower and steam but the shower adjustment was broken. The room had some chipping paint on the ceiling also. Outside of that it really is a nice room.
The facilities is nice too. A few of the ammenities were not active. The grounds is nice too. Some parts of the resort is definitely Social Media friendly where great contect can be produced. I think you will like it as a quick getaway if you are in the NYC/Albany area but don't go expecting a top tier luxury experience.
The place was amazing, had great views. The hospitality was not a 5. It was a 10. For the next 4 years it will be our place to stay
This place gets a very unfair rap. I loved every bit of my stay. May say it lacks employees and I think that’s the best part. There’s not a bunch of people in your face. It literally felt like me and my wife rented out the whole entire resort. The room was extremely spacious. Unnecessary corner space by the fridge. Not sure what they could put there. But it’s plenty of room for cartwheels lol. My favorite part of the room was the Steam Room/Shower. That was by far the highlight. The soundproof rooms make it really feel like you’re all alone. I loved it. It’s for sure going to be a yearly retreat for me. Around this same time. The ONLY thing I would change is the Juice Bar. They are horrible and overpriced. I would not recommend a $16 watered down juice/smoothie to anybody. By next year I hope you hire someone who knows how to really make a tasty smoothie. 4.6/5 for me. If they up the Juice Bar it’s 5/5
The hotel is big, clean, nice decor, however there were almost people and I would expect them to have more
This resort is great! The front desk staff and service is also wonderful ! We will definitely be back!
The ambiance was great. Pleasant staff and comfortable room. Breakfast could’ve been better.
Fantastic wellness feel, spa and yoga. Definitely a quiet, relaxing atmosphere, but also off the beaten path.
The whole stay at the hotel was okay, they just need more people working there and better management.