酒店回复: Sawasdee ka,Thank you very much for staying with us and for taking the time to share your thoughtful feedback. We are delighted to know that you had an enjoyable experience, and your kind words truly encourage our team to continue delivering memorable stays.We look forward to welcoming you back to Rosewood Bangkok again soon.Warm regards,Sandra WatermannManaging Director
酒店回复: Sawasdee ka,Thank you very much for staying with us and for taking the time to share your thoughtful feedback. We are delighted to know that you had an enjoyable experience, and your kind words truly encourage our team to continue delivering memorable stays.We look forward to welcoming you back to Rosewood Bangkok again soon.Warm regards,Sandra WatermannManaging Director
酒店回复: Sawasdee ka,Thank you for choosing to stay with us and for taking the time to share your feedback through. We are truly delighted to hear that you enjoyed your stay and had a wonderful experience. It’s incredibly rewarding to know that our team was able to make such a positive impression, and your feedback will certainly be shared with them as a wonderful encouragement.We look forward to the pleasure of welcoming you back to Rosewood Bangkok in the near future.Best regards,Sandra Watermann Managing Director
酒店回复: Sawasdee ka,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the disappointment caused, particularly regarding the service you received. Your comments have been shared with our team for review and improvement.We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for a much better experience.Warm regards,Sandra WatermannManaging Director
5.0分
豪华双床房
朋友出游
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全球第27家奢华瑰丽酒店 本来准备订柏悦的 临行前订晚了柏丽没房了,就选了瑰丽 location很好 小而精致 非常适合City walk 我们住了两晚 逛吃太方便啦
酒店回复: Sawasdee ka,Thank you for sharing such a detailed and thoughtful review of your stay with us. We are delighted to know that you enjoyed our central location, design concept, and the convenience of exploring the city with ease. It is also wonderful to hear that our team’s service, breakfast experience, and overall atmosphere contributed to a relaxing and enjoyable visit.We truly appreciate your comments regarding the room location and welcome amenities, as they help us continue refining the guest experience. Your feedback has been shared with our team for review.It would be our pleasure to welcome you back again for another memorable city stay in the near future.Warm regards,Sandra WatermannManaging Director
酒店回复: Sawasdee ka,Thank you for choosing to stay with us again and for taking the time to share your feedback. We are truly delighted to hear that you had another enjoyable your stay with us. Your kind feedback is greatly appreciated and plays an important role in helping us continuously enhance the guest experience.We look forward to the pleasure of welcoming you back to Rosewood Bangkok in the near future.Best regards,Sandra WatermannManaging Director
5.0分
豪华房
情侣出游
设施:很新,房间也很大,智能加热马桶🚽
卫生:卫生也是非常不错
环境:酒店在闹市区,步行能到旁边的商场逛街,吃饭逛街都很方便,环境也都很好👍
服务:中文友好,前台的泰国小胖哥中文讲得特别好。全程微笑服务,整个👍
9 / 18
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酒店回复: Sawasdee ka,Thank you for choosing to stay with us and for taking the time to share your feedback. We are truly delighted to hear that you enjoyed your stay with us. Your kind feedback is greatly appreciated and plays an important role in helping us continuously enhance the guest experience.We look forward to the pleasure of welcoming you back to Rosewood Bangkok in the near future.Best regards,Sandra WatermannManaging Director
酒店回复: Sawasdee ka,Thank you for choosing to stay with us and for taking the time to share your feedback. We are truly delighted to hear that you enjoyed your stay with us. Your kind feedback is greatly appreciated and plays an important role in helping us continuously enhance the guest experience.We look forward to the pleasure of welcoming you back to Rosewood Bangkok in the near future.Best regards,Sandra WatermannManaging Director
4.1分
行政特大床房
情侣出游
酒店位置很好 但是晚上真的太吵了。不间断的嘟嘟车声音 吵得很难入睡。
泳池还可以的
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酒店回复: Sawasdee ka,Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location. We sincerely regret to learn that external noise affected your comfort. We understand that this may occasionally come with street noise, and we truly apologize for any disturbance experienced.We appreciate your valuable feedback and hope to have the opportunity to welcome you again for a seamless experience.Warm regards,Sandra WatermannManaging Director
踏入瑰丽的那一刻,喧嚣被水景与木艺温柔隔绝。在Lakorn尝地道泰式风味,南北中餐厅的烤鸭唇齿留香;7楼泳池看粉金日落,30楼黑胶酒吧听着老歌赏霓虹。夜床服务的泰式点心,礼宾定制的城市导览,这里不只是酒店,更是你在曼谷的私邸与灵感场。
个人感觉来说跟金钻评级有点不匹配,入住当天前台要给我升级,9000泰铢一晚,我拒绝,结果还是升了个带小阳台和一个spa房的1306,靠近sky train那边。结果房间潮湿味道很重和下水反味,最重要是楼层低,晚上摩托车和三轮车的噪音超响很难入睡。打电话给前台,解决方案说没房了,送了耳塞来,第一晚基本没怎么睡。第二天换了高层房间,也就是我原来订的房型。第三天是我爱人生日,问了能否布置一下,花了11000多泰铢,感觉不值,有送个小蛋糕还不错,有图有真相,早餐环境很好,服务人员也很对很热情,点餐制,三天都尝了一下,没有惊艳的,牛肉面和煎蛋还不错。泳池是咸水的,装修景色蛮好,服务人员主动拿水,浴巾,和西瓜汁。房间服务也很好,开夜床,床头放水和酸角糖。关于换房的事,经理Fiona有及时沟通,但也仅限于此,毫无表示。总体来讲,服务人员是很热情周到,设施品质和维护差点意思,大堂洗手间棚顶还滴水,房间马桶功能不好使,管理层对待问题敷衍,可能比较亲白人吧。整个瑰丽都有一点潮湿的味道,香氛更不要提。这个真不应该。
服务真是太好了,入住的第二天我们不小心误触了DND按钮(请勿打扰),导致第二天没有打扫房间的清洁,回来反馈后立刻给我们进行了全面的打扫,还赠送了我们三份早餐。退房当天我们的包忘在了房间,酒店想办法通知到我们并且保管好等我们从芭提雅回来取。还有一晚用吹风机的时候跳闸,工作人员也很快赶到并修好。从前台到搬运行李,帮忙给出租车司机打电话,都显示出瑰丽酒店对服务人员出色的培训!早餐是点餐制,非常丰富,也免去排队,出餐品质非常好。房间非常大,床至少有2米,睡三个人都绰绰有余,我们一家人出行加了个床,洗手台有两个,戴森吹风机,水也放了很多瓶够喝,游泳池和健身房的设施都非常新。地理位置很好,三楼是直通地铁站的,打车或者地铁出行都非常方便。唯一不足的是我们住的中楼层(14楼)还是会听到楼下摩托车的声音,如果睡眠不好的建议选高楼层。其他的一切都非常完美!
因为之前来曼谷住过Rosewood对酒店印象非常好,所以这次周年纪念再三考虑之下还是选择Rosewood.事实证明我的选择非常正确。惊喜一:出发前跟酒店邮件确认订单的过程中告知了酒店我是周年纪念,酒店在入住之后提供了纪念小蛋糕,其实蛋糕不值多少钱但是这份心意我们感受到了。惊喜二:然后因为调整行程,临时增加了一晚,开始问过酒店和携程同样的Premier King Room房型已满,所以只能改成Executive Room,并在一日之后被Emily告知为了让我们有个更好的纪念体验可以免费升级并原房入住。如果我没记错的话Emily是帮我们办理Check In的漂亮女生,在这里要点名表扬一下。感谢的人还有很多,负责我们房间House Keeper 的 Nana 和Manow每天帮我把房间收拾的整齐干净,吃早餐时主动跟我说需不需要打包多一杯咖啡拿走的带牙套的可爱泰国女生,还有在一楼礼宾处的不知名小哥们,知道我们的泰国送机司机没到主动用自己的电话帮我们联系司机到哪里,另一个小哥看我们等的久了主动给气泡水我们喝着等,还有帮我们搬行李外籍员工,虽然我没时间一一记住你们的名字,但是你们代表了Rosewood Bankok,让客人能感受到温馨,我想这个就是让我在众多五星级酒店中选择Rosewood Bankok的原因,RosewoodBankok会成为我以后来曼谷的首选没有之一。
住过服务最差的酒店,连普通品牌洲际酒店都差的很远。更不要提和曼谷的东方酒店和半岛酒店比了。完全炒作的一家网红酒店,下次再也不会住。炒的要死,前台经理服务一塌糊涂!太失败了这个品牌。兄弟们不要订这个酒店!
全球第27家奢华瑰丽酒店 本来准备订柏悦的 临行前订晚了柏丽没房了,就选了瑰丽 location很好 小而精致 非常适合City walk 我们住了两晚 逛吃太方便啦
设计
楼高30层 设计灵感来源于泰国“wai”合十礼
建筑艺术外观造型独特 设计低调奢华感 摩登复古 硬件部分无可挑剔
坐电梯到7楼为大堂 瑰丽的精致感 设计美感淋漓尽致
但整体公区风格偏昏暗 房间是明亮的
位置
位于核心商业圈 对面就是central embassy 周围都是商场 出门步行就能逛 吃喝玩乐 对面的马杀鸡便宜舒服,天天都想去。
曼谷巨堵 瑰丽三楼和skytrain互连 且直通BTS 天桥 非常安全到哪里都方便。暴走回来酒店躺平 随性购物 逛一半回来放东西继续逛有多嗨皮 且距离四面佛步行15分钟很方便 走路到打卡点Dior那个金色建筑打卡点和LV cafe都很近
房间
订了两晚豪华双层 基础房型 提前备注了要求高楼层 听说沿街怕吵 到店前台说升级了但仍旧只给到11楼 推荐高楼层 视野更开阔
欢迎水果很简单 就只有桂圆 没有其他的了,其他人说的设计房卡可能是基础房型也并没有。
房间超大落地窗 高楼层视野可以俯瞰曼谷繁华城景 将天际线尽收眼底 房间42平米起步基本够用
衣帽间 玄关 沙发区都是有的 房间色调温柔精致,镂空窗花设计 白金色调加泰式雕花屏风 床品舒服 戴森吹风机 智能马桶 基本配备 软饮免费,小食和酒收费
夜床服务比较简单 洗漱台的景观无敌好 光线很赞
设施
公区每层楼都摆放书籍和艺术品 处处精致 泳池是盐水池 泳池景观一般
Spa和健身房都不错
餐厅非常出片 喜欢瑰丽的灯具和软装艺术 天花灵感 细节满满 是整个酒店设计做的最好的区域 很有氛围感
服务
员工基本是礼貌和友好的
前台有个小哥会简单中文 沟通比较方便 办理入住后管家会送到房间 room tour
餐厅的服务也很周到 保持一贯品质
餐饮
早餐半自助形式 船面和班尼蛋好吃
南北餐厅 没去 小小遗憾 留着下次
Lennon bar必去 rooftop bar 复古风格 450-550泰铢一杯鸡尾酒
拥有6000多张黑胶唱片 选一张喜欢的可播放 且有驻唱表演哦。
瑰丽对面的小巷子里走路3分钟有一家message店叫pitipapa 提前电话预约下 超级赞
瑰丽 典型都市酒店 适合Citywalk城市度假生活 在城市中心得以放松 非常有幸福感。
我又来了,熟悉的感觉很不错,无论是前台,餐厅,还是酒吧那句welcome back是多么温馨。期待下次再见!
设施:很新,房间也很大,智能加热马桶🚽
卫生:卫生也是非常不错
环境:酒店在闹市区,步行能到旁边的商场逛街,吃饭逛街都很方便,环境也都很好👍
服务:中文友好,前台的泰国小胖哥中文讲得特别好。全程微笑服务,整个👍
酒店设计的风格非常新颖别致,时尚,服务人员都非常的热情,友好!服务意识很强,房间每天都打扫的很干净整洁,下次到曼谷还会选择再次入住!
酒店位置很好 但是晚上真的太吵了。不间断的嘟嘟车声音 吵得很难入睡。
泳池还可以的