酒店回复: Dear Mr. Widjaja,Thank you for taking the time to share your feedback following your stay with us. We’re sorry to hear that our fitness facilities did not meet your expectations.As our hotel offers 78 rooms, the available space unfortunately does not allow us to create a large fitness area. However, the machines provided are of professional quality and designed to cover the most essential workout needs for our guests. For those looking for a broader range of equipment or free weights, we would be happy to recommend several nearby fitness centres within a few minutes’ drive from the hotel.We also take note of your comment regarding the kitchen ventilation and will ensure our maintenance team reviews this to avoid any recurring odour issues.Thank you again for your remarks — they help us continue improving our facilities and guest comfort.Kind regards,The Serwir Hotel Team
酒店回复: Dear,Thank you very much for your review. We are sorry that not everything went as expected and will pass on your comment to the appropriate colleagues in order to optimise the guest experience.Kind regards,
很干净，洗澡水很大很舒服。满意👍
订的房间每次都带浴缸，这次却没给，电视也用不了。
很安静，也很好。
交通便捷。
位置好，早餐也很棒。
这是一次愉快的住宿体验。
这家酒店简直太棒了！性价比超高。环境优美，干净整洁，员工也很友好。早餐虽然价格偏高，但绝对物有所值！
我不会再预订这家酒店了。它虽然经过了一些现代化改造，但家具仍然显得有些老旧。街对面有个购物中心，非常方便。然而，我对酒店的性价比并不满意。遗憾的是，这家酒店不是四星级酒店。房间里的保险箱坏了。没有像样的遮光窗帘。早上七八点，阳光就照在脸上。没有水壶，没有小型咖啡机，没有玻璃杯，也没有熨斗。在其他四星级酒店，同样的价格，你会得到更多。
健身区很小，器材也很差。没有自由重量器械。整个酒店都弥漫着鱼腥味，因为厨房的排气系统显然不够用。
不错，但我希望改善房间的清洁
酒店非常漂亮，很现代，里面有餐厅，服务一流，质量上乘。不幸的是，房间的清洁度很不理想。我一走进浴室就发现里面有头发。通过改善清洁效果，我发现这是一个很好的选择。