酒店回复: Dear Frederick, Thank you for choosing to stay at the Courtyard by Marriott Las Cruces at NMSU and providing your honest feedback on the guest satisfaction survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of your expectations. As a teachable moment we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us
酒店回复: Dear Jair Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear BenjaminOn behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Courtyard by Marriott Las Cruces at NMSU It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4.0分
家庭亲子
原文
翻译提供方:Google
房子很新,状况非常好,我喜欢它离我家人很近。我不喜欢停车场太小。
1.0分
家庭亲子
原文
翻译提供方:Google
需要支付网络费!地方很好,只是无法获得当晚的收据,因为我的公司为我安排了住宿,所以需要一张收据。
4.0分
其他
原文
翻译提供方:Google
位置非常方便。您可能想使用耳塞,因为有交通噪音(酒店附近的高速公路和主要道路)。
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酒店回复: On behalf of the entire hotel team, we want to thank you for sharing your most memorable experienceswith us from your recent stay with us at the Courtyard by Marriott Las Cruces at NMSU.It is always encouraging to hear positive feedback. By putting people first, we are not only executing themission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding howwe can continue to deliver great experiences. Once again, we appreciate you taking the time to shareyour feedback. We appreciate you choosing to stay with us.
5.0分
商务出差
原文
翻译提供方:Google
谢谢你!
5.0分
家庭亲子
原文
翻译提供方:Google
伟大的
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酒店回复: Dear Enrique, On behalf of the entire hotel team, I want to thank you for sharing about your pleasant experience here at The Courtyard by Marriott at NMSU.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
2.0分
家庭亲子
There was no bathroom near the pool. The pool area had no towels one day trash was full and the pool water was dirty. I t could be more family friendly.
就一晚住宿的价格而言,这是一家很棒的酒店
令我惊讶的是,该设施的维护和维修状况处于平均水平或低于平均水平。淋浴间的瓷砖破损,需要修理,淋浴间底部发霉。我为该地区支付了高价,并曾在该地区的其他酒店住过,价格只有一半,条件也差不多。我有一个儿子在大学上学,我会多次前往拉斯克鲁塞斯,但不会使用万怡酒店。
这是一家不安全的酒店,我们当时正在睡觉,凌晨一点的时候,他们把我们的房间给了别人,还给我们开了门,酒店的情况被忽视了,没有一个工作人员关心
地理位置优越,毗邻新墨西哥州立大学。步行即可轻松抵达主校区。设施较新;Wi-Fi 良好。唯一不足的是,步行距离内没有太多餐厅。肯定会再次入住。
房子很新,状况非常好,我喜欢它离我家人很近。我不喜欢停车场太小。
需要支付网络费!地方很好,只是无法获得当晚的收据,因为我的公司为我安排了住宿,所以需要一张收据。
位置非常方便。您可能想使用耳塞,因为有交通噪音(酒店附近的高速公路和主要道路)。
谢谢你!
伟大的
There was no bathroom near the pool. The pool area had no towels one day trash was full and the pool water was dirty. I t could be more family friendly.