酒店回复: Thank you for your time to share your concerns with us. We do not control ******* rates that is why it is bet to book through the hotel and not a third party as if we can verify we will match their rates with les restrictions. The elevator has not been down I apologize if it was slow as we have been full.
3.0分
其他
原文
翻译提供方:Google
位置还行。霉菌需要清理。
位置还行。最大的问题是清洁。我租了两个房间,浴缸周围和浴帘上都有很多霉菌。
酒店回复: Thank you for this information , will look into this
4.0分
商务出差
原文
翻译提供方:Google
员工友善
员工友善
地理位置优越
冰箱和微波炉
早餐选择丰富
房间干净,但地毯有霉味
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酒店回复: sorry about the carpet smell , next time report to the desk and will move you with no problem !
2.0分
情侣出游
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The bathroom grout and tub sealant were old and disgusting. Coffee stains on the wall of the bathroom. The room was old and outdated. The breakfast was absolutely horrible. Gross scambled eggs and sausage and stale bananas, mushy oranges. The lobby smelled stale and musty. Key card never worked. Had to get new ones literally every time we came back to the room. Staff although were helpful and courteous. Would not ever come back.
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酒店回复: Thank you for taking the time to complete an online survey regarding yor most recent stay at Comfort Inn & Suites Jupiter. On behalf of our entire team, I would like to apologze for failing to meet your expectationd for your stay. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.Kind regards, BrandonComfort Inn and Suites Jupiter
2.0分
家庭亲子
Room was old, shower head was moldy and gross. There was a lingering old smell. Carpet was pre 1980’s
Staff was excellent
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酒店回复: Thank you for taking the time to complete an online survey regarding yor most recent stay at Comfort Inn & Suites Jupiter. On behalf of our entire team, I would like to apologze for failing to meet your expectations for your stay. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.Kind regards, BrandonComfort Inn and Suites Jupiter
5.0分
商务出差
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The stay was fine but the elevator did not work in the morning at 6:45. I was on the fourth floor. Glad I’m healthy.
I walked down the stairs with my belongings to breakfast. One of the staff members unlocked the staff bathroom so I could brush my teeth before I left and instead of trekking up four flights. Apparently, the elevator needed to be reset.
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酒店回复: Thank you for taking the time to complete ths survey regarding your most recent stay at Comfort Inn & Suites Jupiter I-95. Your feedback is important to us. Rest assured that we wll use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,BrandonComfort Inn & Suites Jupiter I-95
位置不错,地方干净,房间舒适。
酒店很便宜,可惜早餐提供的是塑料餐具。
我们在那里住了两晚。虽然第一晚很安静,但第二晚隔壁却有两个******,电视声音大到出电梯就能听到隔壁六扇门外的声音。
我去前台问能不能换房间,他们很慷慨地答应了。
第一间是连通房,房间之间有一扇锁着的门,很遗憾,这导致房间之间噪音很大。我通过*******预订房间时,总是坚持要换一间不相邻的房间。酒店没有义务为像*******这样的第三方预订代理更换房间,但他们还是这么做了。
酒店很棒,员工也很棒!
我们预订了两晚,他们把我伴侣的卡改成了一晚。然后,当他们意识到错误后,未经我的允许就从我的卡里扣款了,或者说,根本没通知我。
在*******酒店前台付的钱比广告上的价格还贵。酒店很老旧,出发时电梯坏了,所以不得不把行李搬下三层楼。前台工作人员漠不关心,不愿提供帮助。
位置还行。霉菌需要清理。
位置还行。最大的问题是清洁。我租了两个房间,浴缸周围和浴帘上都有很多霉菌。
员工友善
员工友善
地理位置优越
冰箱和微波炉
早餐选择丰富
房间干净,但地毯有霉味
The bathroom grout and tub sealant were old and disgusting. Coffee stains on the wall of the bathroom. The room was old and outdated. The breakfast was absolutely horrible. Gross scambled eggs and sausage and stale bananas, mushy oranges. The lobby smelled stale and musty. Key card never worked. Had to get new ones literally every time we came back to the room. Staff although were helpful and courteous. Would not ever come back.
Room was old, shower head was moldy and gross. There was a lingering old smell. Carpet was pre 1980’s
Staff was excellent
The stay was fine but the elevator did not work in the morning at 6:45. I was on the fourth floor. Glad I’m healthy.
I walked down the stairs with my belongings to breakfast. One of the staff members unlocked the staff bathroom so I could brush my teeth before I left and instead of trekking up four flights. Apparently, the elevator needed to be reset.