Absolutely horrible service they would never answer the phones the guy was in the back room playing with his dog and playing video games not paying attention to his job and charged me double the price for the room and I'm going through the steps of trying to get my money back
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酒店回复: Dear Cody, We are very sorry to hear about the issues you encountered during your stay. Providing attentive service and fair pricing is extremely important to us, and we regret that your experience did not reflect our standards. Sincerely, Management Team
2.0分
其他
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Based on the condition of my room, I consider the property in a run down condition needing repair. The shower head needed replacing. The phone did not work. I would not recommend this place.
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酒店回复: Dear Guest, We are disappointed that our rooms, furniture and facilities did not work well for you. We shall investigate your concerns and ensure that our property is adequately upgraded in terms of furnishings and maintenance. We hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made. Sincerely, Management Team
1.0分
其他
No pool as advertised in Amenities, room smelled like cigarettes and bathroom shower curtain very unclean.
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酒店回复: Dear Guest, We apologize for the oversight regarding the pool and the condition of the room and bathroom. We will address these concerns with our team to ensure that amenities are accurately advertised and that cleanliness standards are upheld. We wish to see you soon for a better stay. Sincerely, Management Team
5.0分
商务出差
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Was present for a race in Nearby Ferris Tx. Days inn Ennis was very convenient for us to stay at. It was by far a better value than all the other places in Ennis. A swimming pool would be nice but it is a good place to stay
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酒店回复: Dear Guest, Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust in us. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future. Best regards, Management Team
3.0分
商务出差
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The room was clean and comfortable. The breakfast was pretty darn good. But!. Period. There was not a hairdryer in the room. When I called to ask if they had one at the front desk, Alex, the owner, left me on hold for over five minutes. We finally hung up and called back and they said they do not supply dryers anymore, if you need to wash clothes, the washer does good. But the dryer you may as well walk out back and hang the clothes on the barbed wire fence. After two cycles at two dollars per cycle, our clothes were still as wet as they were when we put them in. And the dryer door does not shut without fighting with it. All in all the motel itself was nice as far as having a place to sleep. But when you get past that, it goes downhill fast.
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酒店回复: Dear Guest, Thank you so much for your generous rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit. See you soon! Best regards, Management Team
5.0分
独自旅行
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I decided to cut across Texas at Italy - I’m Italian! So from I35, (come-to-find-out,) I booked my overnight stay on I45! Santa’s sleigh ride 2023! Photo from The Coolest Place in Austin HoHoHo Keep partying, it’s Christmas
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酒店回复: Dear Guest, Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon. Best Regards, Management Team
Absolutely horrible service they would never answer the phones the guy was in the back room playing with his dog and playing video games not paying attention to his job and charged me double the price for the room and I'm going through the steps of trying to get my money back
Based on the condition of my room, I consider the property in a run down condition needing repair. The shower head needed replacing. The phone did not work. I would not recommend this place.
No pool as advertised in Amenities, room smelled like cigarettes and bathroom shower curtain very unclean.
Was present for a race in Nearby Ferris Tx. Days inn Ennis was very convenient for us to stay at. It was by far a better value than all the other places in Ennis. A swimming pool would be nice but it is a good place to stay
The room was clean and comfortable. The breakfast was pretty darn good. But!. Period. There was not a hairdryer in the room. When I called to ask if they had one at the front desk, Alex, the owner, left me on hold for over five minutes. We finally hung up and called back and they said they do not supply dryers anymore, if you need to wash clothes, the washer does good. But the dryer you may as well walk out back and hang the clothes on the barbed wire fence. After two cycles at two dollars per cycle, our clothes were still as wet as they were when we put them in. And the dryer door does not shut without fighting with it. All in all the motel itself was nice as far as having a place to sleep. But when you get past that, it goes downhill fast.
I decided to cut across Texas at Italy - I’m Italian! So from I35, (come-to-find-out,) I booked my overnight stay on I45! Santa’s sleigh ride 2023! Photo from The Coolest Place in Austin HoHoHo Keep partying, it’s Christmas