酒店回复: Hello Aurea,Es maravilloso saber que disfrutaste del desayuno. Nuestro equipo se esfuerza por ofrecer opciones deliciosas y variadas para nuestros huéspedes. Apreciamos tus comentarios y esperamos que tu estancia haya sido memorable por otros aspectos también. Nos encantaría recibirte de nuevo en el futuro para que puedas disfrutar de más de nuestras delicias.
2.0分
其他
原文
翻译提供方：Google
你感到不安全
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酒店回复: Hello Carlos,Agradecemos que compartas tus sentimientos con nosotros. La seguridad de nuestros huéspedes es una prioridad, y tomamos muy en serio todas las inquietudes. Valoramos tus comentarios y los revisaremos minuciosamente para asegurarnos de que estamos proporcionando un entorno seguro. Esperamos que consideres hospedarte con nosotros nuevamente en el futuro.
3.0分
情侣出游
原文
翻译提供方：Google
好的
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酒店回复: Hello Erica,Thank you for sharing your feedback. We appreciate your insights and take all guest experiences seriously. Your comments will be reviewed with the appropriate departments to enhance our services. We hope you consider staying with us again in the future for a more enjoyable experience. Thank you for your understanding.
4.0分
其他
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Good room, close enough to Santander arena for a reasonably priced Uber. Was excited to seee sausage gravy at breakfast, disappointed there were no biscuits to put it on.
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酒店回复: Hello William,Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed the room and the convenient location. Your comments about the breakfast options have been noted, and we appreciate your insights as we continuously strive to enhance the dining experience for our guests. We hope you had a great time exploring the area, and we look forward to welcoming you back in the future.
5.0分
其他
The room overall was so nice, as well as the bathroom. Check in was so easy, and the front desk ladies were excellent.
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酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you found your room and bathroom to be so nice. Our team works hard to ensure that every detail is taken care of, and it’s rewarding to know that our efforts have made your stay enjoyable.We’re also glad that you had a smooth check-in experience and that our front desk ladies provided excellent service. They truly appreciate your kind words, as they strive to create a welcoming atmosphere for all our guests.We hope to welcome you back soon for another exceptional stay!
2.0分
其他
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1. Nothing around the area
2. Breakfast was mid at best
3. Condition of hotel was below average
4. Jeep club was allowed to tailgate in the parking lot until 2:00 am. Both nights. Loud thumping music.
5. Better options are available
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酒店回复: Hello Douglas, Thank you for taking the time to share your feedback. We appreciate your insights regarding the location, breakfast, and hotel condition. Your comments about the noise from other guests are noted, and we understand how that could impact your experience. We are continuously working to improve our offerings and appreciate your input on potential areas for enhancement. Thank you again for your review, and we wish you all the best with your future travels.
4.0分
商务出差
Hotel is convenient and staff is very friendly. Breakfast is good and parking area is plenty. Room was clean and comfortable.
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酒店回复: Thank you for taking the time to share your experience at SureStay Plus By Best Western Reading North. We are pleased to hear that you found our hotel convenient and our staff friendly. It’s always our goal to create a welcoming atmosphere for our guests.We appreciate your positive remarks about our breakfast offerings and the ample parking available. Cleanliness and comfort are priorities for us, so we’re delighted that your room met those expectations.Your feedback is invaluable as we strive to enhance our services and guest experience. We hope to have the pleasure of welcoming you back in the future.
在这家酒店住了很多次了，酒店交通很方便，靠近购物广场买东西吃东西都非常方便，酒店也很干净，没有异味，人们非常友好，以后还会来住,好评!
窗户能打开，能通风
我来宾夕法尼亚州带孙子去大学参观，因为离校园更近，所以决定住在这里。酒店虽然不大，但很干净。淋浴间里有你需要的便利设施。我会推荐其他人来这里住。
早餐超级好吃
你感到不安全
好的
Good room, close enough to Santander arena for a reasonably priced Uber. Was excited to seee sausage gravy at breakfast, disappointed there were no biscuits to put it on.
The room overall was so nice, as well as the bathroom. Check in was so easy, and the front desk ladies were excellent.
1. Nothing around the area
2. Breakfast was mid at best
3. Condition of hotel was below average
4. Jeep club was allowed to tailgate in the parking lot until 2:00 am. Both nights. Loud thumping music.
5. Better options are available
Hotel is convenient and staff is very friendly. Breakfast is good and parking area is plenty. Room was clean and comfortable.