酒店回复: Dear Peter S, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. We understand how important cleanliness and comfort are to our guests, and it’s disappointing to hear that we did not meet your expectations. We take your comments about the stains on the ceiling and the overall cleanliness very seriously. Please know that we have addressed these concerns with our housekeeping team to ensure such issues are promptly rectified. Additionally, we are currently undergoing renovations to enhance the quality of our facilities, including the hallways and carpets. We are also sorry to hear about the disturbance caused by the party outside your room. We strive to maintain a peaceful environment for all our guests, and our team should have addressed this issue promptly. We will reinforce our protocols with our staff to prevent similar occurrences in the future. Your feedback is invaluable in helping us improve our services, and we hope you will give us another opportunity to provide you with a more enjoyable experience.
1.0分
其他
展开
Was there for Thanksgiving and was unable to watch NFL football on their new television system. Both nbc and cbs only showed local nyc news repetitively. The front desk was no help. Breakfast was awful. If you have to stay in the fishkill area I would check out the holiday inn express or other hotels. This place was a dump.
4.0分
其他
展开
They just recently changed names and didn't notify us. We thought we booked a wingate by wyndham. Now it has a Spark sign on the building which is not a problem other than we drove all over looking for the other one. The rooms were clean and comfortable. Continental breakfast was only hard boiled eggs, cereal, and a toaster for bread. Disappointing 😞 so only 4 stars out of 5
3.0分
其他
Was fine for a budget stay, but there should have been a couple of drinking glasses near the sink. There shouldn't have been a bit of a old soap in the tub.
4.0分
其他
Spark took over a best western.
They’ve revamped the place. Clean, new but a basic stay. Nothing fancy but updated and clean
一家不错的酒店,离纽约市有点距离,但价格不贵。含早餐,而且算是比较实惠的选择。房间很宽敞,不过浴室有点小。总的来说是个不错的选择。
房间又脏又旧。电线都裸露在外。空调/暖气机一直开着,噪音很大,而且机顶还在漏水。浴帘是破的,吹风机也坏了,洗手池没有下水塞,免费的洗发水和护发素瓶子都是空的。总的来说,整个地方都非常破旧和脏乱。我们退房搬去了另一家酒店。
就这价位来说,算不错了。
入住和退房手续办理得很顺利,员工也很友好。但早餐的咖啡实在令人无法接受,希望能有所改进。
这是一家简陋的酒店,但房间是新装修的,有两张又大又舒适的床,还有柔软的毛巾
毯子上有污渍。不是那么干净。走廊里的地毯很恶心。房间窗外举行聚会,酒店没有人介入。实际上,这条链有一定的基本水平,但不幸的是,这并没有得到满足。
Was there for Thanksgiving and was unable to watch NFL football on their new television system. Both nbc and cbs only showed local nyc news repetitively. The front desk was no help. Breakfast was awful. If you have to stay in the fishkill area I would check out the holiday inn express or other hotels. This place was a dump.
They just recently changed names and didn't notify us. We thought we booked a wingate by wyndham. Now it has a Spark sign on the building which is not a problem other than we drove all over looking for the other one. The rooms were clean and comfortable. Continental breakfast was only hard boiled eggs, cereal, and a toaster for bread. Disappointing 😞 so only 4 stars out of 5
Was fine for a budget stay, but there should have been a couple of drinking glasses near the sink. There shouldn't have been a bit of a old soap in the tub.
Spark took over a best western.
They’ve revamped the place. Clean, new but a basic stay. Nothing fancy but updated and clean