The room smelled of dirty carpet. The smell was so bad it was hard for me to sleep and breathe. Also, there was supposed to be a jetted tub but there was not, instead it was just a regular small tub. The one and only elevator was extremely slow and the ice machine was nasty. I do not recommend!
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments about the room odor, missing jetted tub, and maintenance of the elevator and ice machine are concerning and not reflective of the standards we strive to uphold.Please know that we have addressed your concerns with our housekeeping and maintenance teams to ensure these issues are promptly resolved. We appreciate your feedback as it helps us identify areas needing improvement.We hope you might consider giving us another opportunity in the future to provide a stay that meets your expectations.
5.0分
其他
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The staff was nice. The toilet seat was broken and they don't have a maintenance person. The lady at the front desk was nice enough to find parts, and my husband put it together. The breakfast was great. The only suggestion was to bring the tea bags into the breakfast room instead of leaving it out in the lobby. Very good especially for the price!
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酒店回复: Thank you for sharing your feedback with us. We’re pleased to hear that you found our staff welcoming and enjoyed the breakfast during your stay. We sincerely apologize for the inconvenience with the broken toilet seat, and we truly appreciate your understanding and your husband’s effort in helping resolve the issue. Your suggestion about placing tea bags in the breakfast area is very helpful, and we will certainly review this to improve our guest experience. Thank you again for your kind words and for recognizing the value we offer. We hope to welcome you back soon!
5.0分
商务出差
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The staff was friendly, professional and smiling. Nothing beats getting met with a smile when you walk thru the front door! Room was clean. Nice selection of items for breakfast.
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酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear that our friendly and professional team made you feel welcome right from the start. It’s great to know you enjoyed your clean room and the breakfast selection as well. We truly appreciate your kind words and look forward to welcoming you back for another pleasant stay soon.
4.0分
其他
The hotel staff was great, great breakfast and comfy beds. Only down side was the room had roaches, especially in the bathroom so that wasn’t the best.
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酒店回复: Thank you for your feedback. We’re glad you enjoyed our staff, breakfast, and comfortable beds. We’re truly sorry for the issue you experienced with pests, and our team is addressing it immediately. We appreciate you bringing this to our attention.
3.0分
其他
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Average hotel
Took excessive time to get checked in as only one person working the desk. Elevator doors made a somewhat loud squeaking noise when opening so throughout the night interrupted sleep. Breakfast was average. Room was clean, though.
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酒店回复: Thank you for sharing your experience. We’re sorry for the delay at check-in and the elevator noise that disturbed your rest. We’re glad you found the room clean, and we’ll work on improving breakfast and overall comfort. We truly appreciate your feedback and hope to welcome you back for a smoother stay.
3.0分
情侣出游
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The part I didn’t was the room I had was very dirty and the smell was awful. The part o liked was that when o informed the front desk the person switched my room immediately and took care of the situation so staff was amazing. The property needs updating
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酒店回复: Thank you for sharing your feedback. We’re sorry for the condition of your first room but glad our team was able to assist quickly and provide a solution. We appreciate your kind words about our staff and your note about property updates, which we’ll keep in mind as we work to improve. We look forward to welcoming you back for a better overall experience.
5.0分
其他
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The room was very nice, the bed super comfortable and the comfort inn pillows are the most wonderful. Also the bathroom had a wonderful garden tub that was so lovely after a long day of travel!
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酒店回复: Thank you for sharing your positive experience with us! We’re delighted to hear you enjoyed the comfortable bed, our wonderful Comfort Inn pillows, and the relaxing garden tub after your travels. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.
4.0分
其他
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I did not go to the breakfast. I really like everything but the water flow in the tub and sink in the bathroom was slow to drain but other than that everything was very nice.
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酒店回复: Thank you for your feedback. We’re glad to hear that you enjoyed your stay overall. We apologize for the slow drainage in the tub and sink, and we will address this with our maintenance team to ensure it is resolved. We appreciate your comments and hope to welcome you back again soon.
卫生实在太差了，根本都没办法休息好，设施又差，环境又旧，前台又经常联系不上
卫生：差差差
设施：差差差
环境：差差差
服务：差差差
最差
The room smelled of dirty carpet. The smell was so bad it was hard for me to sleep and breathe. Also, there was supposed to be a jetted tub but there was not, instead it was just a regular small tub. The one and only elevator was extremely slow and the ice machine was nasty. I do not recommend!
The staff was nice. The toilet seat was broken and they don't have a maintenance person. The lady at the front desk was nice enough to find parts, and my husband put it together. The breakfast was great. The only suggestion was to bring the tea bags into the breakfast room instead of leaving it out in the lobby. Very good especially for the price!
The staff was friendly, professional and smiling. Nothing beats getting met with a smile when you walk thru the front door! Room was clean. Nice selection of items for breakfast.
The hotel staff was great, great breakfast and comfy beds. Only down side was the room had roaches, especially in the bathroom so that wasn’t the best.
Average hotel
Took excessive time to get checked in as only one person working the desk. Elevator doors made a somewhat loud squeaking noise when opening so throughout the night interrupted sleep. Breakfast was average. Room was clean, though.
The part I didn’t was the room I had was very dirty and the smell was awful. The part o liked was that when o informed the front desk the person switched my room immediately and took care of the situation so staff was amazing. The property needs updating
The room was very nice, the bed super comfortable and the comfort inn pillows are the most wonderful. Also the bathroom had a wonderful garden tub that was so lovely after a long day of travel!
I did not go to the breakfast. I really like everything but the water flow in the tub and sink in the bathroom was slow to drain but other than that everything was very nice.