酒店回复: Annette, thank you for being so candid about your stay. It’s clear we missed the mark on several fronts, from the linens to the bathroom fixtures and breakfast setup, and that’s definitely not the experience we want for our guests. We’re already sharing your feedback with housekeeping and maintenance to tackle these issues head-on. Your note about towels and washcloths is important too — we’ll make sure that’s addressed so guests have what they need. We appreciate you bringing this to our attention and hope if you visit again, we can offer a much smoother experience.Best Regards,Guest Experience Team
5.0分
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一切都很棒。
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酒店回复: Thank you so much for taking a moment to share your experience with us, Rogelio—we’re really glad to hear that everything hit the mark for you. It means a lot when you tell us we’re doing things right, and it gives us a little boost to keep that momentum going. If there’s ever anything more we can do to make your next stay even smoother or more comfortable, please don’t hesitate to let us know. We truly appreciate you choosing to stay with us, and we’d love to welcome you back whenever you’re in the area again.Best Regards,Guest Experience Team
5.0分
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客户服务
4.0分
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翻译提供方：Google
G
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酒店回复: Thank you for the excellent ratings, Grace! We hope you had a comfortable stay. We look forward to hosting you again and will continue to strive for full star. If there’s anything specific we can do to make your next stay even better, do let us know!Best Regards,Guest Experience Team
5.0分
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Everything was great from the desk clerk all the way to the comfortable beds.The breakfast was very fresh and tasteful. Thank you for the best DAYS INN I've ever stayed in.
4.0分
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Room was good, there was dead bugs on the celling of the bathroom but everything else was fine! the building didn't smell to well either but my room was just fine! Good for the price i got it for.
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酒店回复: Thank you for sharing your thoughts, Renijah. We’re glad to hear that your room was comfortable and that you felt it offered good value. We apologize for the dead bugs in the bathroom and the overall building odor—that’s certainly not the standard we aim for. We’ll be reviewing our housekeeping and maintenance routines to help prevent these issues in the future. We appreciate your feedback and hope to have the chance to provide an even cleaner and fresher stay next time.Best Regards,Guest Experience Team
完美又干净
酒店还挺不错的，出差推荐入住
之所以提到这个地方，是因为我要去现场观看马刺队的篮球比赛，而这里离比赛地点比较近。
浴缸里有污渍，浴室太小，
没有管家在。天花板上的灯一直闪烁。
床单潮湿，霉味弥漫，浴室水龙头生锈松动，床单也用的是同一套。早餐糟糕透了。微波炉坏了，冰箱也坏了。毛巾和浴巾不够用。
一切都很棒。
客户服务
G
Everything was great from the desk clerk all the way to the comfortable beds.The breakfast was very fresh and tasteful. Thank you for the best DAYS INN I've ever stayed in.
Room was good, there was dead bugs on the celling of the bathroom but everything else was fine! the building didn't smell to well either but my room was just fine! Good for the price i got it for.