酒店回复: 亲爱的 Helen 女士，感谢您抽出时间对酒店进行评价。考虑到您目前住在我们酒店，甚至没有努力向接待团队报告您上述的任何观点，以便为您提供任何所需的帮助，您的评论令我们感到惊讶。我们对您在评论中提到的这么多问题感到非常惊讶，您甚至没有让客房服务团队进入您的房间进行日常清洁。另外，请查看其他客人对我们酒店留下的评论。谢谢
Basic, friendly enough and clean. Room was large (we were on 3rd floor) travelling with my wife and teenage son, big double bed (very firm mattress) and 1 sofa bed (a proper bed would have been nicer). Arrived late on Sunday night/Monday morning. Welcomed in by Ian very pleasant chap. Pool area clean...no problem getting sunbed and had long opening hours. Pool bar well stocked and again very friendly lady working the bar. We stopped self catering as loads of bars/restaurants near by and bus stop close to venture further afield (€2.50 single/ €6.50 unlimited daily travel) with very regular service. Only downside and very minor was being lied to by chap on desk final day.. asked for late checkout as pickup to airport was 9pm and was at work at 6am next morning was told should be OK as late as Saturday afternoon as no one booked into that room but told sunday morning at 7am it's not possible as new guests were arriving, which was fine as aware could happen, only to see other guests that were stopping that week given our room for late checkout (they actually also left 20 mins before us) their need was probably more important which is ok...just no need to lie to us, just left a bit of a sour feeling, honesty would always be the best policy going forward. Overall a decent place to stop but lacking a 'wow' factor.
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酒店回复: Dear Guest, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you found your room spacious and clean, enjoyed our pool facilities, and appreciated the friendliness of our staff. It’s always rewarding to know that our guests feel welcomed and comfortable during their stay. We are, however, truly sorry for the misunderstanding regarding your late checkout request. While we always do our best to accommodate such requests, they depend on availability and the arrival of new guests. We regret if the communication was not clear enough and will make sure to handle this better in the future, as honesty and transparency are very important to us. We sincerely appreciate your constructive comments and hope to have the opportunity to welcome you back again, offering you an even smoother experience. With kind regards, Pandream Team
5.0分
其他
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Pandreams excellent hotel laura was fun n bubble made you feel very welcomed , rooms are really great spotlessly clean bed was very comfortable, cleaning staff where amazing Debbie was so lovely. All the staff made you feel welcome and where extremely friendly nothing was to much trouble. Can’t wait to come back and I have been recommending pandreams to my customers x Thank you all for making our holiday Debbie Michael Senatore.
4.0分
其他
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Stayed here for 5 nights in October. Booked through Easyjet Holidays. Pandream is in a convenient location and is a nice size. Friendly staff on arrival and throughout the stay. Room was clean and functional (and cleaned everyday except Sunday); it did have a small kitchenette but not sure you would be able to cook very much. Parts of the hotel are looking a bite 'tired' but that didn't detract from a nice relaxing holiday. Swimming pool is a good size and when we were there access to sunbeds and umbrellas wasn't a problem. Nice pool bar offering ranger of food and nice drinks (complimentary glass of prosecco on arrival is a nice touch). Has it's own private car park if you've hired a car. It's about a 25 minute walk along the coastal path the the centre of Paphos which is a pleasant walk. Overall would recommend Pandream and would stay here again.
5.0分
其他
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Exceptional Stay at Pandream Hotel, Cyprus! I had an absolutely wonderful experience staying at Pandream Hotel in Cyprus. From the moment I arrived, the hospitality and warmth of the staff made me feel right at home. A very special thank you to Mrs. Charis, the manager, whose professionalism and kindness set the tone for the whole hotel. She runs the place with such care and attention that you can feel it in every detail — from the cleanliness of the rooms to the welcoming atmosphere throughout the property. I celebrated my birthday there and a bottle of sparkling wine with a warm greeting waited for me in the room. We also got complimentary drinks at the pool bar to start our stay with a toast. Antonis at the front desk was incredibly helpful and always greeted me with a smile. He went above and beyond to make sure everything was perfect during my stay, answering any question with patience and local insight. And I have to give a special mention to Daniel at breakfast! He remembered every little detail from my first morning — that I liked olive oil, lemon, and iced coffee — and made sure they were ready for me every single day without even having to ask. That kind of personalized service is rare and truly makes a difference. The rooms are very big and comfortable. They have a small and well equipped kitchen and our room also has a balcony. The hotel itself is spotless, comfortable, and perfectly located, but what truly makes Pandream exceptional is the team behind it. Their genuine hospitality and attention to detail make it a place I would return to again and again. Totally a great value for your money! I Highly recommend this hotel to anyone visiting Cyprus — you’ll be well taken care of!
5.0分
其他
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This was our first visit to Pan-dreams hotel in Paphos We were very impressed with our studio apartment The kitchen was well equipped with small oven and 2 ring hob, microwave and fridge toaster and kettle The bathroom was excellent and in good condition with plenty of hot water with white towels changed every day They were also very soft The overall size of the room was large with air condition that worked very well Also we were in the ground floor so we had a patio with table and chairs and a clothes rack The room was kept very clean and bed linen very regularly The room could have benefited by having more clothes draws and coat hangers
哇，至少可以说很失望。我昨天很晚才到，还有两个孩子，一个 13 岁，一个 10 岁。房间很差。露台很令人沮丧，老实说，我不想告诉孩子们它有多糟糕。积极的一面是，员工很可爱，工作努力，但这就像是杰克建造的酒店。缺少日光浴床总是让人抱怨。至少蚂蚁窝让我很开心。只能尽力而为
刚刚结束一次非常愉快、宁静的假期。酒店非常干净、安静，员工很棒。尤其是酒吧的 Jamie 和接待处的 Lisa，他们竭尽全力帮助我们。鸡尾酒菜单丰富多样，非常棒。一定会再来的！
刚和丈夫及 14 岁的儿子从 Pandream Hotel Apartments 酒店住了两周回来。入住很顺利，我们被带到了位于 3 楼的公寓，并向他们展示了所有东西的位置和使用方式。Lisa，你真是个宝贝，在我回来之前照顾好那些小猫咪 🤣 公寓面积很大，有一个独立的起居区，里面有一张沙发床供我们的儿子使用。我们的房间很大，淋浴间也很大。厨房里有你需要的一切，当我们太累而不想出去吃饭时，我们就会大快朵颐。卧室和起居区都有空调，真是天赐之物，两个大阳台很适合看烟花。房间每天都打扫，一尘不染，女士们工作很努力。游泳池很棒，有很多日光浴床。泳池酒吧是我最喜欢的地方，Jamie 制作的莫吉托是我尝过的最好的莫吉托，让我们的假期很愉快。对他来说没有什么是太麻烦的，他给我们很多提示和建议，让我们保持健康。回家感觉很难过，但是我们正在数着回家的日子🥰感谢大家度过了一个愉快的假期 x
贾米是一位很好的英国调酒师。 24小时服务非常好！！遮光窗帘 每天清洁浴巾和房间清洁。顶级房间已经配备了新空调 对面有一个漂亮的广场，有非常好的舒适的食品帐篷和现场音乐
贫穷的
房间里有蚂蚁入侵！我们遇到一些动物是正常的，但显然整个公寓都有蚂蚁入侵，第二天我们甚至在我们的物品中发现了一些。不可能换房间，因为酒店已经“满了”。唯一的解决方案是我们必须在整个公寓喷洒喷雾（我让你想象一下在那里过夜的气味和不适）。
第二天早上，经理甚至没有道歉，而且讲话非常傲慢。逃跑。 + 床单上有污渍。
Basic, friendly enough and clean. Room was large (we were on 3rd floor) travelling with my wife and teenage son, big double bed (very firm mattress) and 1 sofa bed (a proper bed would have been nicer). Arrived late on Sunday night/Monday morning. Welcomed in by Ian very pleasant chap. Pool area clean...no problem getting sunbed and had long opening hours. Pool bar well stocked and again very friendly lady working the bar. We stopped self catering as loads of bars/restaurants near by and bus stop close to venture further afield (€2.50 single/ €6.50 unlimited daily travel) with very regular service. Only downside and very minor was being lied to by chap on desk final day.. asked for late checkout as pickup to airport was 9pm and was at work at 6am next morning was told should be OK as late as Saturday afternoon as no one booked into that room but told sunday morning at 7am it's not possible as new guests were arriving, which was fine as aware could happen, only to see other guests that were stopping that week given our room for late checkout (they actually also left 20 mins before us) their need was probably more important which is ok...just no need to lie to us, just left a bit of a sour feeling, honesty would always be the best policy going forward. Overall a decent place to stop but lacking a 'wow' factor.
Pandreams excellent hotel laura was fun n bubble made you feel very welcomed , rooms are really great spotlessly clean bed was very comfortable, cleaning staff where amazing Debbie was so lovely. All the staff made you feel welcome and where extremely friendly nothing was to much trouble. Can’t wait to come back and I have been recommending pandreams to my customers x Thank you all for making our holiday Debbie Michael Senatore.
Stayed here for 5 nights in October. Booked through Easyjet Holidays. Pandream is in a convenient location and is a nice size. Friendly staff on arrival and throughout the stay. Room was clean and functional (and cleaned everyday except Sunday); it did have a small kitchenette but not sure you would be able to cook very much. Parts of the hotel are looking a bite 'tired' but that didn't detract from a nice relaxing holiday. Swimming pool is a good size and when we were there access to sunbeds and umbrellas wasn't a problem. Nice pool bar offering ranger of food and nice drinks (complimentary glass of prosecco on arrival is a nice touch). Has it's own private car park if you've hired a car. It's about a 25 minute walk along the coastal path the the centre of Paphos which is a pleasant walk. Overall would recommend Pandream and would stay here again.
Exceptional Stay at Pandream Hotel, Cyprus! I had an absolutely wonderful experience staying at Pandream Hotel in Cyprus. From the moment I arrived, the hospitality and warmth of the staff made me feel right at home. A very special thank you to Mrs. Charis, the manager, whose professionalism and kindness set the tone for the whole hotel. She runs the place with such care and attention that you can feel it in every detail — from the cleanliness of the rooms to the welcoming atmosphere throughout the property. I celebrated my birthday there and a bottle of sparkling wine with a warm greeting waited for me in the room. We also got complimentary drinks at the pool bar to start our stay with a toast. Antonis at the front desk was incredibly helpful and always greeted me with a smile. He went above and beyond to make sure everything was perfect during my stay, answering any question with patience and local insight. And I have to give a special mention to Daniel at breakfast! He remembered every little detail from my first morning — that I liked olive oil, lemon, and iced coffee — and made sure they were ready for me every single day without even having to ask. That kind of personalized service is rare and truly makes a difference. The rooms are very big and comfortable. They have a small and well equipped kitchen and our room also has a balcony. The hotel itself is spotless, comfortable, and perfectly located, but what truly makes Pandream exceptional is the team behind it. Their genuine hospitality and attention to detail make it a place I would return to again and again. Totally a great value for your money! I Highly recommend this hotel to anyone visiting Cyprus — you’ll be well taken care of!
This was our first visit to Pan-dreams hotel in Paphos We were very impressed with our studio apartment The kitchen was well equipped with small oven and 2 ring hob, microwave and fridge toaster and kettle The bathroom was excellent and in good condition with plenty of hot water with white towels changed every day They were also very soft The overall size of the room was large with air condition that worked very well Also we were in the ground floor so we had a patio with table and chairs and a clothes rack The room was kept very clean and bed linen very regularly The room could have benefited by having more clothes draws and coat hangers