酒店回复: Dear Guest,We apologize for the inconveniences you faced during your stay. Your feedback is valuable in helping us improve our services. Should you need further assistance or wish to discuss your experience in more detail, please feel free to contact us directly.
4.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Hello Jeffrey,Thank you for sharing your feedback. We value your input and are committed to continuously improving our services. Your comments will be reviewed with our team to enhance the guest experience, ensuring that future stays are more enjoyable. We appreciate you taking the time to reach out, and we hope to welcome you back in the future for a more satisfying experience.
3.0分
情侣出游
原文
翻译提供方:Google
不
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酒店回复: Hello Cindy,We appreciate your feedback and understand that your experience did not meet your expectations. Your comments will be shared with our team to ensure we continually strive to improve our services. We hope you consider giving us another chance in the future, as we aim to provide a more enjoyable stay for all guests. Thank you for sharing your thoughts with us.
3.0分
其他
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No one was at the front desk when I arrived. I waited for 5 minutes and then wandered to find someone. Desk clerk was out back smoking. The hallways reek of cigarette smoke. It's gross. The hairdryer and its wall mount in the room were both cracked and broken, laying next to the sink.
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酒店回复: Hello Lisa,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the front desk service, cleanliness of the hallways, and the condition of the hairdryer. Your concerns are valuable in helping us assess our operations and improve facilities for future guests. Please feel free to reach out to hotel management directly if you would like to discuss your experience further.
5.0分
其他
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The rooms were very clean. I checked for creepy crawlys in the bed sheets and whatnot and everything was perfectly clean. The staff was super nice and down to earth. The sleep was very quiet.
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酒店回复: Hello Gary,Thank you for your feedback! We're thrilled to hear that you found the rooms clean and the staff friendly and approachable. It's wonderful to know you enjoyed a peaceful sleep during your stay. We'll be sure to share your compliments with our team, as it motivates them to continue providing excellent service. We hope to welcome you back on your next visit!
4.0分
情侣出游
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It was good for a weekend getaway. However, there was a housekeeper and another guest that was very loud and it was honestly disrespectful because it was very early in the morning like 6 or 7. Other than that, stay was decent.
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酒店回复: Hello Troy and Evelyn,Thank you for sharing your feedback regarding your recent stay. We appreciate you bringing the noise disturbance to our attention, as we strive to maintain a comfortable environment for all our guests. Your comments are valuable in helping us enhance our services. We're pleased to hear that your overall experience was decent, and we hope to have the opportunity to welcome you back for another getaway in the future.
2.0分
其他
Parking was fine. No kitchen, furniture and linen were dirty, hallway stunk of cigarette smoke, and doors were slamming all throughout the night.
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酒店回复: Hello Valerie,Thank you for your feedback regarding your recent stay. We appreciate your comments about the parking and will share your concerns about the cleanliness of furniture and linens, as well as the issues with smell and noise, with our management team for their review. Guest experiences are important to us, and your insights help guide improvements. We hope you consider staying with us again in the future.
虽然猫途鹰上宣传有早餐,但实际并没有。总的来说,还算可以吧。
再也不会经济旅馆了
这家酒店的照片让我们相信房间已经翻新过。
没有。
走廊里弥漫着烟味
卧室地毯满是灰尘,墙上的油漆剥落,床罩不吸引人,
我在窗帘上发现了一只“臭虫”
当我在接待处谈到这件事时,这是正常的😳
这是该地区的昆虫
对于质量来说太贵了
一楼没有空房了。
房间还行,没什么特别的,但很舒适。我预订了一楼的房间,但到达后她说一楼没有空房了。
再也不来了
室外没有暖气,零下3度,房间里的饮料都冻住了。毯子很薄,房间很脏,而且没人帮忙。这次潜水太贵了。
好的
不
No one was at the front desk when I arrived. I waited for 5 minutes and then wandered to find someone. Desk clerk was out back smoking. The hallways reek of cigarette smoke. It's gross. The hairdryer and its wall mount in the room were both cracked and broken, laying next to the sink.
The rooms were very clean. I checked for creepy crawlys in the bed sheets and whatnot and everything was perfectly clean. The staff was super nice and down to earth. The sleep was very quiet.
It was good for a weekend getaway. However, there was a housekeeper and another guest that was very loud and it was honestly disrespectful because it was very early in the morning like 6 or 7. Other than that, stay was decent.
Parking was fine. No kitchen, furniture and linen were dirty, hallway stunk of cigarette smoke, and doors were slamming all throughout the night.