酒店回复: Thank you for taking the time to share your experience with us at Quest Toowoomba.Your feedback is invaluable to us, as it allows us the opportunity to ensure we are delivering to the expectations of our guests for all of their accommodation requirements.We hope to see you again very soon at our award-winning Apartment-Hotel. Kind regardsJenny O'ReillyFranchiseeQuest Toowoomba
酒店回复: 您好，Ian，感谢您抽出时间留下反馈。得知房间布局未能满足您的个人喜好，我们深感抱歉。由于我们的公寓是专门建造的，旨在满足各类客人的需求，因此某些固定元素，例如浴室和水龙头的位置，是原始建筑的一部分，无法更改。我们理解每位客人的期望各不相同，但当评论集中在结构性且我们无法控制的方面时，我们感到很遗憾。许多其他客人认为我们的布局实用、宽敞且设施齐全，适合短期和长期入住。我们鼓励客人在预订前与我们的团队联系。我们非常乐意为您推荐最适合您需求的公寓类型。此致，Jane Liu 总经理
The staff were great and the room was very clean. I will definitely stay again.
展开
酒店回复: Hi Philippa,Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your stay with us.Your 10/10 means a lot to us, and we’re so glad you’ll be staying with us again. We look forward to welcoming you back!Warm regards,The Quest Toowoomba Team
5.0分
情侣出游
展开
Greeted by Alana who was very welcoming and informative of things to do. The room was adequate and really quiet so great for sleep. And i loved the fruit and tim tam treat left for us, plus a tearowel of the area to keep!! 💜
展开
酒店回复: Hi RebeccaThank you for taking the time to share your experience with us at Quest Toowoomba. Your feedback is invaluable to us, as it allows us the opportunity to ensure we are delivering to the expectations of our guests for all of their accommodation requirements.I'm so happy to read that Alana was her usual friendly self during your interactions with her. We take great pride in employing and developing people who are passionate about our industry. I shall pass on your wonderful comment to her. I'm very sure she'll appreciate it.I am happy to see that you enjoyed your stay with us. We hope to see you again very soon at our award-winning Apartment-Hotel. Kind regards Jane LiuFranchisee Quest Toowoomba
5.0分
情侣出游
Very friendly staff. Great room had everything that you would need and very clean and comfortable
展开
酒店回复: Hi Madonna,Thank you for your lovely feedback. We are so pleased to hear that you found our staff friendly and your room clean, comfortable and well-equipped. Your kind words mean a lot to our team.We hope to welcome you back to Quest Toowoomba again soon.Warm regards,Jane
房间够大，景观够好，夜晚很安静；
服务很棒，房间也很好。度过了愉快的两天假期。做得好！
电视需要壁挂，因为大部分时间都是在床上看电视；浴室布局糟糕，淋浴龙头位置危险，打开时可能会烫伤；毛巾放在房间另一头，离淋浴间很远；坐着够不到卫生纸；淋浴门漏水到地板上。整体布局很差。
Quest酒店一直都很棒——前提是下午2点前办理入住。否则，你就没法享受安全的停车位了！每次入住，我们都会要求停车（停车费要额外25美元！），他们总是说“好的，我们会记下来”，但当我办理入住时，停车位却显示“已满”。他们让我去街边找停车位——“哦，早上9点前免费”。但这根本不是重点。我拖着行李，带着几个小孩，在繁忙的主街上。明明至少有8个空着的安全停车位，我问了之后，他们却说这些车位是留给已经入住的客人的，他们可能刚从外面回来，需要把车位还回去。难道不是先到先得吗？！非常失望。下次或许会试试Oaks酒店！
最近在罗克汉普顿奎斯特酒店的入住体验非常好，这次入住体验略显失望，两者根本无法相提并论。务必事先了解停车情况，确认您的套餐是否包含停车位。
不错的普通酒店——管理得当，但是两个房间的空调都坏了，所以有点闷热。
没什么好说的，只是旅行途中住了一晚。
The staff were great and the room was very clean. I will definitely stay again.
Greeted by Alana who was very welcoming and informative of things to do. The room was adequate and really quiet so great for sleep. And i loved the fruit and tim tam treat left for us, plus a tearowel of the area to keep!! 💜
Very friendly staff. Great room had everything that you would need and very clean and comfortable