酒店回复: Thank you for taking the time to share your experience with us at Quest Toowoomba.Your feedback is invaluable to us, as it allows us the opportunity to ensure we are delivering to the expectations of our guests for all of their accommodation requirements.We hope to see you again very soon at our award-winning Apartment-Hotel. Kind regardsJenny O'ReillyFranchiseeQuest Toowoomba
酒店回复: 您好，Ian，感谢您抽出时间留下反馈。得知房间布局未能满足您的个人喜好，我们深感抱歉。由于我们的公寓是专门建造的，旨在满足各类客人的需求，因此某些固定元素，例如浴室和水龙头的位置，是原始建筑的一部分，无法更改。我们理解每位客人的期望各不相同，但当评论集中在结构性且我们无法控制的方面时，我们感到很遗憾。许多其他客人认为我们的布局实用、宽敞且设施齐全，适合短期和长期入住。我们鼓励客人在预订前与我们的团队联系。我们非常乐意为您推荐最适合您需求的公寓类型。此致，Jane Liu 总经理
5.0分
情侣出游
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Greeted by Alana who was very welcoming and informative of things to do. The room was adequate and really quiet so great for sleep. And i loved the fruit and tim tam treat left for us, plus a tearowel of the area to keep!! 💜
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酒店回复: Hi RebeccaThank you for taking the time to share your experience with us at Quest Toowoomba. Your feedback is invaluable to us, as it allows us the opportunity to ensure we are delivering to the expectations of our guests for all of their accommodation requirements.I'm so happy to read that Alana was her usual friendly self during your interactions with her. We take great pride in employing and developing people who are passionate about our industry. I shall pass on your wonderful comment to her. I'm very sure she'll appreciate it.I am happy to see that you enjoyed your stay with us. We hope to see you again very soon at our award-winning Apartment-Hotel. Kind regards Jane LiuFranchisee Quest Toowoomba
5.0分
情侣出游
Very friendly staff. Great room had everything that you would need and very clean and comfortable
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酒店回复: Hi Madonna,Thank you for your lovely feedback. We are so pleased to hear that you found our staff friendly and your room clean, comfortable and well-equipped. Your kind words mean a lot to our team.We hope to welcome you back to Quest Toowoomba again soon.Warm regards,Jane
5.0分
其他
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Great place to stay
We went down for a family wedding and it was the perfect place to stay, staff were friendly, location was great and rooms were clean and well set out.
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酒店回复: Hi Sarina,Thank you for your lovely review. We’re very pleased to hear that Quest Toowoomba was the perfect place for your family wedding stay and that you enjoyed our friendly staff, great location and comfortable, well-appointed rooms.We hope to welcome you and your family back again in the future!Warm regards,Jane
5.0分
情侣出游
Centrally located. Walk to the gardens. Lockable carpark. Clean rooms.
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酒店回复: Hi ColleenOn behalf of the entire team, I would like to thank you for your excellent 10/10 rating and positive comments.We are delighted to know that you found our location convenient for accessing the gardens and that you were satisfied with the secure parking facilities and the cleanliness of your room.Your kind words are greatly appreciated. We look forward to the opportunity of welcoming you back for another exceptional stay.Kind regards Jane LiuFranchisee Quest Toowoomba
5.0分
其他
Good quality bed linen. Pillows soft. Very clean - compliments to the cleaners. Nice touch with the chocolates 😁
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酒店回复: Hi Edyta,Thank you for taking the time to share your experience with us at Quest Toowoomba. Your feedback is invaluable to us, as it allows us the opportunity to ensure we are delivering to the expectations of our guests for all of their accommodation requirements.I am happy to see that you enjoyed your stay with us and that the cleanliness and bedding were very much to your liking. We take great pride in employing and developing people who are passionate about our industry. I will pass your comments on the housekeeping staff. We hope to see you again very soon at our award-winning Apartment-Hotel. Kind regards Jane LiuFranchisee Quest Toowoomba
5.0分
其他
Great location. It is close to transport, shops, the Empire Theatre and Queens Park. Very walkable. Receptionist was very helpful when I checked in on Saturday.
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酒店回复: Hi SusanThank you for taking the time to review your stay with us at Quest Toowoomba. We are indeed lucky to have a fantastic location for visitors to Toowoomba. I'm so happy to read that our team were their usual friendly selves during your interactions with them. We take great pride in employing and developing people who are passionate about our industry. We look forward to welcoming you back to Quest Toowoomba.Kind Regards Jane Liu Franchisee Quest Toowoomba
4.0分
商务出差
Nice basic hotel - well run, but air con was not working in either room so they were a bit muggy.
房间够大，景观够好，夜晚很安静；
服务很棒，房间也很好。度过了愉快的两天假期。做得好！
电视需要壁挂，因为大部分时间都是在床上看电视；浴室布局糟糕，淋浴龙头位置危险，打开时可能会烫伤；毛巾放在房间另一头，离淋浴间很远；坐着够不到卫生纸；淋浴门漏水到地板上。整体布局很差。
Greeted by Alana who was very welcoming and informative of things to do. The room was adequate and really quiet so great for sleep. And i loved the fruit and tim tam treat left for us, plus a tearowel of the area to keep!! 💜
Very friendly staff. Great room had everything that you would need and very clean and comfortable
Great place to stay
We went down for a family wedding and it was the perfect place to stay, staff were friendly, location was great and rooms were clean and well set out.
Centrally located. Walk to the gardens. Lockable carpark. Clean rooms.
Good quality bed linen. Pillows soft. Very clean - compliments to the cleaners. Nice touch with the chocolates 😁
Great location. It is close to transport, shops, the Empire Theatre and Queens Park. Very walkable. Receptionist was very helpful when I checked in on Saturday.
Nice basic hotel - well run, but air con was not working in either room so they were a bit muggy.