酒店回复: Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our accommodations, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. We are also sorry for the issues you faced with the television, and we appreciate your patience. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Respectfully,General Manager
5.0分
其他
原文
翻译提供方:Google
非常好的服务
3.0分
其他
Room was ok.Staff was good. The breakfast was not much to talk about. Nothing was restocked so all we had was waffles. No fruit or muffins.
酒店回复: Sorry about that
3.0分
家庭亲子
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I understand the place is older and being fixed up and that can explain a few things however a working phone is a must and a working TV is a low expectation this room had neither.
I did not expect to find a crusty showerhead and dirty dishes in the dishwasher when I got in my room. The entire kitchen area really needs work in 244. the Microwave is (not even kidding, I saw the Manufacture sticker inside) from 1997! Still works (to my amazement) but should be long gone. The painted over rust spots on the fridge and the ants are an interesting touch.
We left early because our condo was ready and I understand there are no refunds for 3P reservations, but we just couldn't stay.
3/5 because the front desk staff is friendly and tried to fix what they could as soon as it was brought to their attention.
酒店回复: Sorry About That
3.0分
其他
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toom 148. nothing to cook with suoplied. glad i was only staying 1 noght. the water runs out of the shower all over the floor. room smelled like mold. don't wear white socks, (wear flipflops ir something as the floor is filthy, socks will be black. Alot of noisy people in rooms with screaming kids, loud yelling like people fighting. no coffee in breakfast area machine broke. seems to attract low budget low class people.
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酒店回复: Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our accommodations, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. We are also sorry for the issues you faced with the television, and we appreciate your patience. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Respectfully,General Manager
2.0分
其他
The bathroom had broken tile, the floor by one of the beds was dirty and there was a roach crawling around. I won’t be staying there again.
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酒店回复: Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our accommodations, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. We are also sorry for the issues you faced with the television, and we appreciate your patience. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Respectfully,General Manager
1.0分
家庭亲子
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This is an extended stay hotel, not a vacation spot. I didn’t feel safe there with my kids, it was dingy and smelled weird and chemically, and seemed to have a lot of more shady people, sleeping in broken down cars or hanging around parking lots and such. It didn’t feel clean. My kids and I checked in, but left immediately and stayed at a different hotel. They still charged me the incidental fee even though we did not use anything, literally just walked into the room and turned around and left immediately.
展开
酒店回复: Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our accommodations, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. We are also sorry for the issues you faced with the television, and we appreciate your patience. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Respectfully,General Manager
2.0分
商务出差
This place was so dirty!!!! Cockroaches everywhere!!!
I would recommend a fire hose rinse down with bleach anywhere!!!!
Would not recommend
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酒店回复: Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our accommodations, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. We are also sorry for the issues you faced with the television, and we appreciate your patience. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Respectfully,General Manager
住宿体验很棒。非常干净,去体育场和市区都很方便,前台服务也特别友好。早餐很一般,选择不多。咖啡杯也用完了,有点不方便。我会再次入住,并计划明年春训期间也住在这里。
比尔·罗宾逊
太贵了
卫生状况极其糟糕。房间里没有一件东西是新的,但这还不是主要问题。我可以毫不夸张地说,他们根本不打扫。污垢、霉菌和霉味令人作呕。我一点都没夸张;相信我,这地方真的不值得住。这是我花过最冤枉的钱。我只好自己去买了蜡烛、空气清新剂、漂白剂和洗涤剂,自己稍微打扫了一下,好让自己能撑到退房。我相信,当我退房的时候,工作人员进来后肯定注意到了房间里那股难闻的气味。枕头又脏又臭——这还用说吗?泳池也坏了。相信我,我写这条评论就是想帮助他们改进。
非常好的服务
Room was ok.Staff was good. The breakfast was not much to talk about. Nothing was restocked so all we had was waffles. No fruit or muffins.
I understand the place is older and being fixed up and that can explain a few things however a working phone is a must and a working TV is a low expectation this room had neither.
I did not expect to find a crusty showerhead and dirty dishes in the dishwasher when I got in my room. The entire kitchen area really needs work in 244. the Microwave is (not even kidding, I saw the Manufacture sticker inside) from 1997! Still works (to my amazement) but should be long gone. The painted over rust spots on the fridge and the ants are an interesting touch.
We left early because our condo was ready and I understand there are no refunds for 3P reservations, but we just couldn't stay.
3/5 because the front desk staff is friendly and tried to fix what they could as soon as it was brought to their attention.
toom 148. nothing to cook with suoplied. glad i was only staying 1 noght. the water runs out of the shower all over the floor. room smelled like mold. don't wear white socks, (wear flipflops ir something as the floor is filthy, socks will be black. Alot of noisy people in rooms with screaming kids, loud yelling like people fighting. no coffee in breakfast area machine broke. seems to attract low budget low class people.
The bathroom had broken tile, the floor by one of the beds was dirty and there was a roach crawling around. I won’t be staying there again.
This is an extended stay hotel, not a vacation spot. I didn’t feel safe there with my kids, it was dingy and smelled weird and chemically, and seemed to have a lot of more shady people, sleeping in broken down cars or hanging around parking lots and such. It didn’t feel clean. My kids and I checked in, but left immediately and stayed at a different hotel. They still charged me the incidental fee even though we did not use anything, literally just walked into the room and turned around and left immediately.
This place was so dirty!!!! Cockroaches everywhere!!!
I would recommend a fire hose rinse down with bleach anywhere!!!!
Would not recommend