I was placed in a room next to smoking rooms. The smoke did not smell like regular cigarettes. Woke up several times due to the air quality of being next to smoking rooms. The tv was blaring and sounded like adult people fighting. Dogs barking. I felt unsafe in my room. I got off work late and had to be back to work early hoping things would settle down but it didn’t by the time I got to sleep something woke my up at 0400 and I was awake for the day.
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酒店回复: Dear Guest,We sincerely apologize for the disturbances during your stay. Being placed near smoking rooms, dealing with unpleasant odors, loud noise, and feeling unsafe is unacceptable. We regret that your rest was disrupted, especially with your work schedule. We will address these issues to ensure a better experience in the future.Sincerely,GM
1.0分
家庭亲子
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Front desk was very rude. We arrived late due to layovers, even though I called they cancelled my reservations, refused to give any kind of refund. Just left me and my son out in the cold air at 330 am. So I ended up having to buy another room for the night. And since if as Kate proceeded to charge me more for early check in. The whole floor smelled like paint and stains on carpet. We couldn’t sleep in our room due to high fumes.
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酒店回复: Dear Guest, We’re sorry for your experience. Please accept our sincere apologies for the inconvenience you encountered during your stay. Your feedback is very important to us, and we’ll use it to make improvements. We truly value your business and hope you’ll give us another chance to provide a better experience. Sincerely,GM
3.0分
商务出差
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The room was ok, except for the broken lock on door. The bed was very hard. I didnt like that eveytime we would walk out of our room it smelled like ****, because someone was smoking it and the whole hall smelled like it. I really think this hotel could do better.
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酒店回复: Dear Guest,“We’re truly sorry for the issues you experienced, including the broken door lock, uncomfortable bed, and unpleasant hallway odor. Thank you for sharing your concerns — we will address them with our team right away.”Sincerely,GM
1.0分
其他
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Walked in…smelled wonky…hallway carpets were very warped…first room they gave us had no beds…second room they gave us had a stain on the comforter an brown stains on the floor…pool and hot tub were out of order…almost every room door was scratched up…and only with mighty force we able to lock our door…we, in fact, checked out immediately…
The one good thing was that ******* gave us a prompt refund!!
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酒店回复: Dear Guest,We’re sorry for your experience. Please accept our sincere apologies for the inconvenience you encountered during your stay. Your feedback is very important to us, and we’ll use it to make improvements. We truly value your business and hope you’ll give us another chance to provide a better experience.Sincerely,
5.0分
朋友出游
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This is a modest but well-located hotel, perfect for a short stay like us. The staff is friendly and helpful, always making sure guests feel welcome. The rooms are comfortable, offering everything needed for a good night’s rest. Great value for the price and ideal for travelers looking for convenience and comfort without luxury.
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酒店回复: We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon. Sincerely,GM
4.0分
其他
Only issue we had was the pool was super cold. Everything else was fantastic. We had a great stay
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酒店回复: Dear Guest,Thank you for choosing to stay with us! We’re so glad you visited and hope you enjoyed your time here. We look forward to seeing you again soon!Sincerely,GM
1.0分
情侣出游
It was really dirty, and it looks very bad from the outside unsafe. Plus the breakfasts isn't even worth it what you pay for
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酒店回复: Dear Guest, we sincerely apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are very important to us, and we regret that we fell short. We are addressing the issue to ensure it does not happen again and hope to have the opportunity to serve you better in the future. Sincerely, GM
3.0分
家庭亲子
Gross filthy rooms and property. The lobby may have been somewhat updated but nothing else. Felt like I just stayed at an hourly motel from the 70’s
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酒店回复: Dear Guest, we sincerely apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are very important to us, and we regret that we fell short. We are addressing the issue to ensure it does not happen again and hope to have the opportunity to serve you better in the future. Sincerely, GM
5.0分
其他
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No lamps. Only an overhead light. Breakfast is continental waffles toast muffins. No eggs or sausages. Shower was great. Good spray. Lots of hot water. Good for the price. Had to go to gas station for breakfast.
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酒店回复: Dear Guest, Thank you so much for choosing to stay with us. Our team works hard to make each guest's stay as comfortable and enjoyable as possible, so it’s wonderful to know we met your expectations. We look forward to welcoming you back in the future. sincerely, AGM
第一天晚上，我在浴室里杀死了一只大蟑螂，浴室的门锁坏了。毛巾被弄脏了，风扇坏了，房间的价格在一周内随意变化，他们只给我预订了三天，而不是我在网上要求的四天，所以我不得不等到退房那天，因为某种原因延长我的住宿时间，在 90 年代我可能会花 30 美元住这个地方，但由于某种原因，这些相同的垃圾场现在几乎每晚 100 美元？！说到垃圾场，整个星期走廊里都闻着**的味道。 ***。再也不。
I was placed in a room next to smoking rooms. The smoke did not smell like regular cigarettes. Woke up several times due to the air quality of being next to smoking rooms. The tv was blaring and sounded like adult people fighting. Dogs barking. I felt unsafe in my room. I got off work late and had to be back to work early hoping things would settle down but it didn’t by the time I got to sleep something woke my up at 0400 and I was awake for the day.
Front desk was very rude. We arrived late due to layovers, even though I called they cancelled my reservations, refused to give any kind of refund. Just left me and my son out in the cold air at 330 am. So I ended up having to buy another room for the night. And since if as Kate proceeded to charge me more for early check in. The whole floor smelled like paint and stains on carpet. We couldn’t sleep in our room due to high fumes.
The room was ok, except for the broken lock on door. The bed was very hard. I didnt like that eveytime we would walk out of our room it smelled like ****, because someone was smoking it and the whole hall smelled like it. I really think this hotel could do better.
Walked in…smelled wonky…hallway carpets were very warped…first room they gave us had no beds…second room they gave us had a stain on the comforter an brown stains on the floor…pool and hot tub were out of order…almost every room door was scratched up…and only with mighty force we able to lock our door…we, in fact, checked out immediately…
The one good thing was that ******* gave us a prompt refund!!
This is a modest but well-located hotel, perfect for a short stay like us. The staff is friendly and helpful, always making sure guests feel welcome. The rooms are comfortable, offering everything needed for a good night’s rest. Great value for the price and ideal for travelers looking for convenience and comfort without luxury.
Only issue we had was the pool was super cold. Everything else was fantastic. We had a great stay
It was really dirty, and it looks very bad from the outside unsafe. Plus the breakfasts isn't even worth it what you pay for
Gross filthy rooms and property. The lobby may have been somewhat updated but nothing else. Felt like I just stayed at an hourly motel from the 70’s
No lamps. Only an overhead light. Breakfast is continental waffles toast muffins. No eggs or sausages. Shower was great. Good spray. Lots of hot water. Good for the price. Had to go to gas station for breakfast.