酒店回复: Dear Christine,Thank you for your feedback. We're glad you enjoyed the location, though we're sorry the room didn’t meet your expectations. Your comments are appreciated and will be shared with the team as we work to improve.We hope to welcome you back for a better experience in the future.Warm regards,The Sebel Noosa Team
酒店回复: Thank you Vibeke for your lovely feedback! We're delighted you enjoyed the apartment, daily cleaning, and our welcoming team. We're glad our location added to your Noosa experience and appreciate your note on the signage—we’ll look into it. We’d love to welcome you back one day!Warm regards, The Sebel Team
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翻译提供方:Google
每天早上 03:00 至 06:30 之间,垃圾箱的噪音很大。大厅和外面都有很多噪音。
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酒店回复: Hello Scott,We do apologies for the noise during your stay, we are trying our best to work with the company to get it pushed back to as late as possible. As for the halls, if you ever stay with us again, please let us know right away. Being a kid friendly resort, this can happen from time to time, however we strive to work with all guests to have a great stay.Best regards,The Sebel Noosa Team
酒店回复: Hi Brittany,We apologize for the unexpected spa outage, and that it was not communicated to you. We are so glad to hear that other than the spa, you had a lovely stay.Warm regards,AmelieGuest Service Agent
酒店回复: Dear Maria,Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sebel 度假村位于黑斯廷斯街中心,离所有地方都很近。这是一个一流的度假村,干净整洁,所需的一切设施应有尽有。
地理位置绝佳,房间宽敞舒适,员工友善乐于助人。
位置很棒,但房间破旧不堪,价格却贵得离谱。除了昂贵的坚果和零食,没有客房送餐服务!需要翻新,所以为了这个位置只能付高价!
位于努萨市中心的可爱酒店公寓
酒店有点难找,因为它离主要街道有点隐蔽,而且地下室的标牌也有点小和僻静。非常好的公寓和一流的日常清洁服务。接待处的工作人员亲切而热情。酒店地理位置优越,靠近一切活动地点和海滩。环境宜人。如果有一天我们回到努萨,我们可能会预订同一个地方。
每天早上 03:00 至 06:30 之间,垃圾箱的噪音很大。大厅和外面都有很多噪音。
由于游泳池停止运转,噪音比复活节时还要严重,放松几乎是不可能的。此外,许多家长认为水疗池就像一个托儿所,让他们的孩子几个小时无人看管,假设其他成年人会照顾他们。一些年龄较大的孩子很棒,非常有礼貌,聊天很有趣,但年龄较小的孩子应该始终有一个他们认识的成年人在场。工作人员很可爱,很不寻常。位置很好。预计噪音会增加,设施缺乏,并且需要每天上午 8 点至下午 4 点远离房间),以反映更多的价格。我为那些有 4-12 岁孩子但没有游泳池的人感到非常遗憾。
我和我的伴侣在诗铂酒店度过了愉快的时光。我们知道那个游泳池已经坏了,但是,当我们去使用水疗中心时,我们也很失望,它也坏了。这没有传达给我们,我们需要打电话给接待处以了解水疗中心是否存在任何问题。
房间很漂亮而且很舒适。工作人员很专业。但遗憾的是,Wotif 在预订过程中并没有提及该酒店正在进行一些重大整修。因此,这意味着在我们住宿期间所有设施都无法使用。非常失望
如果干净的话就好了,冰箱里还有食物,洗碗机里有污垢,浴室里有头发,拖过,但没有吸尘,与我在努萨的所有其他经历相比,阳光标准
位置极佳。酒店正在对所有铺砌区域进行升级,因此情况并不理想,尽管我们尽一切努力将对客人的影响降至最低。公寓干净整洁,但也可以升级。