这一天 Protea 的午餐和服务很糟糕。花了20分钟才从自助餐桌拿到食物，又花了20分钟才拿到甜点。食物很普通而且平淡无奇。甜品桌上的蛋糕被切成比一片面包还薄的薄片，而且不可以吃超过一片。蛋奶冻平淡无味。总的来说，烹饪质量已经下降，我不会推荐任何人从这个地方吃饭。好诡异。在 Protea Chisamba 吃饭不值钱。

This was an amazing place to stay. we had one of the little chalet villas and they are so spacious. largest bathroom in most of my travels. you had a bathtub and a separate shower area, little patio door that opened to an area that you could sit out with a table and a couple chairs, also a living room with sofa in a couple chairs. the restaurant doesn't have a order off the menu type thing - more of a buffet service for breakfast lunch and dinner. they offered jazz on Saturday however we did not take that in. they have a local massage person that comes to the property and my daughter and I did each do massages and that was really good. the pool was slightly cool but it was definitely refreshing in the warm afternoons. while we were sitting in relaxing by the pool some Monkeys came around climbing on the fence and getting a drink out of the pool. there were some bushbuck that would basically greet us every morning at the breakfast area. we took the safari game ride twice and saw a couple different animals each time, not as many as we would like but it still was fun. as far as the staff and service, it's as great as any five star place I've stayed at. there felt like there was a couple staff for each guest there it was very amazing.

We only stayed for one night at this fantastic lodge and wish we’d had a bit longer to relax here. The hotel had excellent communication in the lead up to our visit and due to my Bonvoy Platinum status, we got upgraded to a chalet with a deck overlooking the game reserve where impalas and kudus would wander close by. The service was excellent and they have clearly been very well trained in customer service and attention to detail. I felt appreciated as a Platinum status member and the staff went above and beyond to make us feel welcome. The dinner menu was varied and also included some Zambian specialities which we were very happy to try. Jenny the general manager introduced herself and made us feel very welcome in the hotel. In the morning after an excellent breakfast, we did a game drive in the reserve and saw a huge range of animals including zebras, warthogs, impalas, pukus, sable antelopes, tsessebes and more all inside the grounds of the hotel lodge. The hotel were also kind enough to organise our transport from the airport and inwards to our next hotel. Thank you for an excellent stay.