This hotel should no be up for renting The bath is disgusting and the taps on the sink needs to be refurbished. Air con in bed not tht cokd on one setting only. Fan in dining room hamging of ceiling. Broken floor tiles move when you walk on them. Id advise owner to fix up the property .would definitely not stay again or recommend 😑
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酒店回复: Hi Sophi,Thanks for your review.We are sorry for the issues you experienced with your room.We will check and rectify all issues found.We thank you for staying with us and hope to host you again in the near future with a great experience.
4.0分
其他
For the money no, food, no drinks, no air conditioning throughout, only bedroom, no entertainment, no pool (not working) tv not working (no signal)
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酒店回复: Hi Tasha,Thanks for your review.We're sorry maintenance work was being done on the pool during your stay, we advised guest of the option to use the pool at Margaritaville. We have checked on the TV and it is working fine, as we had shown you at check-in. Please note only our rooms are listed as air conditioned. We only provide accommodation, as such no meals or entertainment is included in your booking. However, there is a restaurant on property and others across at Island Village, where there is also entertainment.We encourage our guests to speak with the front desk staff to resolve any issues.We thank you for staying with us and hope to host you again with a great experience.
4.0分
其他
The receptionists was very nice a accommodating. Guards were pleasant. Very quiet, could do with some renovations, but overall nice relaxing stay.
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酒店回复: Hi Sophia,Thanks for your review.We are happy you enjoyed your stay.We will continue to make improvements to our rooms.We thank you for staying with us and hope to host you again with a great experience.
3.0分
其他
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The beach was right across from this property the only problem was the water in the shower was not draining out quick enough but i didnt really pay any attention to it after awhile the view was amazing it was really quite at times but you can hear the people from the bar it was a lovely space very homey i wish the AC could circulate in the entire place but i love having the doors open to get the cool air as well it felt like a real jamaican experience will definitely stay there again i was on the second floor glad i wasnt on the third due floor. The receptionist and security guards was very welcoming and nice. Felt safe the entire time. There was ants but i think its when it gets cold but i would like if they spray it more or have a spray so we can do it i dont mind. I told them about it and they did come and do something but it happens in the early mornings. I loved it there probably because i am a country girl and they also fixed the faucet while i was there thank you for that but would love if the drainage in the shower would be fix too would definitely stay there again thought 8/10.
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酒店回复: Hi Shakeila,Thanks for your review.We are happy you enjoyed your stay.We are sorry for the issues you had, we will check and rectify same.Our aim is to host guests in comfortable rooms.We thank you for staying with us and look forward to hosting you again with a great experience.
5.0分
情侣出游
Location was great and a great area. Just the air conditioning in living room could have made watching tv easier in the heat.
Love the balconies!
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酒店回复: Hi Charlotte,Thanks for your review.We are happy you loved the balcony and the location and glad you enjoyed your stay.We are sorry there were no A/C in the living room, A/Cs are only in the bedrooms. However, we will consider to have A/Cs in the living room,We thank you for staying with us and hope to host you again.
1.0分
其他
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The workers were nice very friendly and attentive to our needs not rude
worked well with what they have to offer: you must take your own food and bathing items as necessary no soap and other things available
I would stay there again
I just wanted to see what it was like and I believe I would rather take my chances with the all inclusive option next time because if you were to book early the price would probably be the same so lesson learned when travelling book all inclusive early and if you were in the local area and just in need of a few days stay then good just use the fp option.
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酒店回复: Hi Denrick,Thanks for your review.We are sorry you did not enjoy your stay.Please note that we do not provide meals, however there is a restaurant on property and close by.All rooms are supplied with soaps, wash cloths and towels, we sincerely apologize if none was in your room and we will investigate this matter.We always have promotional offers for early bookers.We thank you for staying with us and hope to host you again with a great experience.
1.0分
其他
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Dirty walls and with filthy stains not fit for humans.Furniture dated place needed a face lift.Is this a race thing black people are entitled to clean safe environment .
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酒店回复: Hi Pat,Thanks for your review.We are sorry you did not enjoy your stay.Our aim is to host all our guests in a clean and comfortable environment.We will investigate this matter and make every effort to rectify this issue to ensure all our guests enjoy their stay in clean and comfortable rooms.We thank you for staying with us and hope to host you again with a great experience.
很不错，我们玩得很开心。泳池很有趣，房间也很好，景色很棒。我很享受这个夜晚。
我们一行十二人，预订了六个房间。入住时，发现其中两间卧室有臭虫，另一间卧室的空调坏了。我们立刻选择退房，但老板拒绝退款，因为我们没有入住有臭虫的环境。联系他们之后，他们表示歉意，并提供了一张一年内有效的代金券，让我们再回到这个有臭虫的度假村。所以不用说，Trips.com也助纣为虐，骗了我们1800美元。我的建议是，千万不要通过这两家预订，否则你的假期会以悲剧收场，你辛辛苦苦赚的钱也会打水漂。
太棒了
This hotel should no be up for renting The bath is disgusting and the taps on the sink needs to be refurbished. Air con in bed not tht cokd on one setting only. Fan in dining room hamging of ceiling. Broken floor tiles move when you walk on them. Id advise owner to fix up the property .would definitely not stay again or recommend 😑
For the money no, food, no drinks, no air conditioning throughout, only bedroom, no entertainment, no pool (not working) tv not working (no signal)
The receptionists was very nice a accommodating. Guards were pleasant. Very quiet, could do with some renovations, but overall nice relaxing stay.
The beach was right across from this property the only problem was the water in the shower was not draining out quick enough but i didnt really pay any attention to it after awhile the view was amazing it was really quite at times but you can hear the people from the bar it was a lovely space very homey i wish the AC could circulate in the entire place but i love having the doors open to get the cool air as well it felt like a real jamaican experience will definitely stay there again i was on the second floor glad i wasnt on the third due floor. The receptionist and security guards was very welcoming and nice. Felt safe the entire time. There was ants but i think its when it gets cold but i would like if they spray it more or have a spray so we can do it i dont mind. I told them about it and they did come and do something but it happens in the early mornings. I loved it there probably because i am a country girl and they also fixed the faucet while i was there thank you for that but would love if the drainage in the shower would be fix too would definitely stay there again thought 8/10.
Location was great and a great area. Just the air conditioning in living room could have made watching tv easier in the heat.
Love the balconies!
The workers were nice very friendly and attentive to our needs not rude
worked well with what they have to offer: you must take your own food and bathing items as necessary no soap and other things available
I would stay there again
I just wanted to see what it was like and I believe I would rather take my chances with the all inclusive option next time because if you were to book early the price would probably be the same so lesson learned when travelling book all inclusive early and if you were in the local area and just in need of a few days stay then good just use the fp option.
Dirty walls and with filthy stains not fit for humans.Furniture dated place needed a face lift.Is this a race thing black people are entitled to clean safe environment .