酒店回复: Lieber Karsten,Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Ihr Aufenthalt in unseren Räumlichkeiten nicht Ihren Erwartungen entsprochen hat und Sie Probleme mit Sauberkeit und Zustand der Zimmer festgestellt haben. Wir freuen uns, dass Ihnen die Betten und der Kaffee gefallen haben, und werden Ihre Hinweise nutzen, um uns zu verbessern.Mit freundlichen Grüßen,Sagar PatelGeneral Manager, Econo Lodge
1.0分
情侣出游
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房间不卫生，床和毯子很脏，卫生间有飞虫，湿度很高，我们不得不立即离开并要求退款。
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酒店回复: Lamento escuchar su decepcionante experiencia. Ciertamente, este no es el estándar de servicio que nos esforzamos por brindar a nuestros valiosos huéspedes. Sus comentarios son importantes para nosotros, ya que estamos comprometidos a mejorar continuamente nuestras instalaciones y garantizar una estadía cómoda para todos los huéspedes.Pedimos disculpas por las molestias causadas por las condiciones insalubres, la cama y la manta sucias, la presencia de insectos voladores. Tenga la seguridad de que nos tomamos estos problemas en serio e investigaremos el asunto a fondo.Valoramos su patrocinio y apreciaríamos otra oportunidad para brindarle una experiencia positiva en el futuro. Si decide darnos otra oportunidad, comuníquese directamente con nosotros para que podamos asegurarnos de que tenga una estadía perfecta. Gracias por llamar nuestra atención sobre este asunto.
3.0分
家庭亲子
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条件可以改善
5.0分
其他
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平安很多
1.0分
其他
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坏的。
2.0分
其他
Non smoking room smelled strongly of saturated cigarette smoke. Exterior of building was very dirty. Desk clerk was very kind about cancelling.
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酒店回复: Dear Susan,Thank you for sharing your feedback. We’re sorry to hear that the non-smoking room and the exterior of the building did not meet your expectations. We’re glad to hear that our desk clerk was able to assist you kindly with your cancellation. Your comments are important to us, and we will use them to improve our property and guest experience.Sincerely,Sagar PatelGeneral Manager, Econo Lodge
1.0分
其他
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Room looked dirty carpet very firty stuff spilled on carpet strained door to room was bad had 1 in gapon bottom of doors , when we walk in the room all you smelled was smoke from cigarettes bathroom was dirty also we had one towel had stain on it
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酒店回复: Dear William,Thank you for sharing your experience. We’re very sorry that your stay did not meet your expectations and that you encountered issues with cleanliness, smoke odor, and the condition of the room. Your feedback is important to us, and we will address these concerns to improve our accommodations for future guests.Sincerely,Sagar PatelGeneral Manager, Econo Lodge
1.0分
家庭亲子
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This place is destroyed, there is graffiti in the rooms, the TV doesn’t work, the carpet is peeling up, the smoke detector was in the drawer with the batteries removed, the room smelled like cigarettes, there was trash everywhere along the backside of the building.
空调不太好用。毛巾上有污渍。天花板上有污渍。踢脚线坏了，从墙上脱落了。插座没有盖板。顶灯一闪一闪的。窗帘坏了，外面光线透进来。淋浴控制器快从墙上掉下来了。额外的门锁坏了。被子上有污渍。
浴室不干净。空调噪音大得吓人。不过床倒是挺舒服的。
房间非常破旧，气味难闻，肮脏不堪，而且虫子成灾。床和咖啡都不错。
我们很宽容，但在这里，我们也非常失望。
房间不卫生，床和毯子很脏，卫生间有飞虫，湿度很高，我们不得不立即离开并要求退款。
条件可以改善
平安很多
坏的。
Non smoking room smelled strongly of saturated cigarette smoke. Exterior of building was very dirty. Desk clerk was very kind about cancelling.
Room looked dirty carpet very firty stuff spilled on carpet strained door to room was bad had 1 in gapon bottom of doors , when we walk in the room all you smelled was smoke from cigarettes bathroom was dirty also we had one towel had stain on it
This place is destroyed, there is graffiti in the rooms, the TV doesn’t work, the carpet is peeling up, the smoke detector was in the drawer with the batteries removed, the room smelled like cigarettes, there was trash everywhere along the backside of the building.