Room was clean and prepared well. Desk service was good. Breakfast could need more attention. Food was not warm enough. Fruit was very limited. Coffee was good. Waffles were good. THANKS.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed the clean room, good service, coffee, and waffles. We appreciate your comments about breakfast and will work to improve the food temperature and fruit selection. Hope to see you again soon!
3.0分
其他
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Hotel was older, and needed some updating, but room was clean. Water presssure was very bad when showering and bathroom fan was very loud. Staff was friendly, check-in was smooth. Breakfast was limited, not many hot food choices.
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酒店回复: Thank you for sharing your feedback. We’re glad you found the room clean and our staff friendly. We appreciate your comments about the water pressure, bathroom fan, and breakfast options, and we’ll look into improvements. We hope to welcome you back again soon!
2.0分
商务出差
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They didn't clean my room at all. They just restocked the towels and were done. They didn't change the bed sheet, and when I made a complaint, the person at reception told me that they were fully booked for the day, so they didn't change the bed sheet.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. It’s certainly not the standard of service we aim to provide. Your comments regarding the housekeeping service and the handling of your concern have been noted, and we’ll be addressing this matter with our team to ensure it doesn’t happen again.We truly value your feedback, as it helps us improve our services. We hope you’ll consider giving us another opportunity to provide you with the comfortable and seamless stay you deserve.
5.0分
商务出差
The property had new paint and had been refreshed. Very clean. Quiet area with convenient dining options. Easy to find and park.
酒店回复: Thanks for staying with us. We appreciate your feedback!
4.0分
其他
More hot breakfast would be nice ( biscuits and gravy ) Room was clean, friendly staff easy to get to from Interstate.
酒店回复: Thank you for staying with us.
4.0分
其他
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Visiting family
This was a very nice stay for a week while visiting family. Everything was clean, the front lobby and breakfast area, the rooms and the swimming pool. The pool was super refreshing with the hot humid days. Lots of restaurants, shopping, and gas stations close by too. Breakfasts were good, choice of cereals, eggs, sausage, potatoes, waffles, toast, bagles, yogurt, fruit, and most importantly, coffee. Will definitely stay here again when visiting the family vlose by.
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酒店回复: Dear Sergio,Thank you so much for your kind review and for choosing to stay with us during your visit with family. We're delighted to hear that you had a pleasant week and enjoyed the cleanliness of our property, the refreshing pool, and the variety offered at breakfast.It’s great to know our location and amenities helped make your stay comfortable and convenient. We truly appreciate your positive feedback and look forward to welcoming you back the next time you're in town visiting family.Warm regards,SANDIP PATEL
4.0分
其他
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Good deal for our needs
It's close to the Morton Pumpkin Festival which we came for. It's close to the interstate and other businesses too. The pool and workout room are both small but love that they have both. Pool more for kids than lap swimming. The ac didn't really cool the room much. But it was also in the 90s and I'm a woman in my 40s. They don't have an elevator. The toilets are low for tall or older people with knee trouble. Lots of choices for breakfast. Beds were comfortable and the place was clean.
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酒店回复: Hi Anna,Thank you for sharing your feedback! We're glad to hear that our location was convenient for your visit to the Morton Pumpkin Festival and nearby attractions. We appreciate you highlighting the pool, workout room, and the breakfast options.We’re sorry to hear the AC didn’t fully meet your expectations and that the room wasn’t as cool as you hoped, especially with the hot weather. We’ll definitely look into improving that. We also appreciate your comments about the bathroom setup, and we’ll keep that in mind for future upgrades.We hope to have the chance to welcome you back and provide an even better experience next time. Thank you again for your insights!
3.0分
其他
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Basic hotel, my biggest issue was as soon as you walked in the room there was a large white spot on our drak gray walls. Drywall repair. It looked tacky and really made we wonder ehat happened in that room. Other then that there was nothing special.
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酒店回复: Dear Tonya,Thank you for taking the time to share your feedback about your stay with us from September 5th to 7th, 2025. We truly appreciate your honest review, as it helps us identify areas where we can improve. We’re very sorry to hear about the noticeable drywall repair in your room it’s certainly not the impression we want to leave with our guests. Please rest assured that we’ve passed this along to our maintenance team to address immediately to ensure it doesn’t detract from future stays.We’re disappointed to hear your experience felt basic, and we’d love the opportunity to make things right. If you’re open to it, please feel free to reach out to me directly so we can discuss your stay further or offer something special for a future visit.Thank you again for your feedback, and we hope to welcome you back for a much-improved experience.
5.0分
其他
TV big, nice channel options. Room clean. Staff friendly. Breakfast starts at 6am, not 7am like some places I've stayed.
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酒店回复: Dear Vicki,Thank you so much for your wonderful 10/10 review and for choosing our hotel for your stay from September 8th to 9th! We're delighted to hear that you enjoyed the big TV with its great channel selection, the cleanliness of your room, and our friendly staff. It's also fantastic to know the early 6am breakfast start worked well for you we aim to make sure our guests have everything they need right from the morning.We truly appreciate you taking the time to share your positive experience, and we'd love to welcome you back soon for another comfortable stay.
4.0分
其他
The hotel was freshly updated and very clean. The staff was friendly and helpful.
酒店回复: Thanks for staying with us. We appreciate your feedback!
Room was clean and prepared well. Desk service was good. Breakfast could need more attention. Food was not warm enough. Fruit was very limited. Coffee was good. Waffles were good. THANKS.
Hotel was older, and needed some updating, but room was clean. Water presssure was very bad when showering and bathroom fan was very loud. Staff was friendly, check-in was smooth. Breakfast was limited, not many hot food choices.
They didn't clean my room at all. They just restocked the towels and were done. They didn't change the bed sheet, and when I made a complaint, the person at reception told me that they were fully booked for the day, so they didn't change the bed sheet.
The property had new paint and had been refreshed. Very clean. Quiet area with convenient dining options. Easy to find and park.
More hot breakfast would be nice ( biscuits and gravy ) Room was clean, friendly staff easy to get to from Interstate.
Visiting family
This was a very nice stay for a week while visiting family. Everything was clean, the front lobby and breakfast area, the rooms and the swimming pool. The pool was super refreshing with the hot humid days. Lots of restaurants, shopping, and gas stations close by too. Breakfasts were good, choice of cereals, eggs, sausage, potatoes, waffles, toast, bagles, yogurt, fruit, and most importantly, coffee. Will definitely stay here again when visiting the family vlose by.
Good deal for our needs
It's close to the Morton Pumpkin Festival which we came for. It's close to the interstate and other businesses too. The pool and workout room are both small but love that they have both. Pool more for kids than lap swimming. The ac didn't really cool the room much. But it was also in the 90s and I'm a woman in my 40s. They don't have an elevator. The toilets are low for tall or older people with knee trouble. Lots of choices for breakfast. Beds were comfortable and the place was clean.
Basic hotel, my biggest issue was as soon as you walked in the room there was a large white spot on our drak gray walls. Drywall repair. It looked tacky and really made we wonder ehat happened in that room. Other then that there was nothing special.
TV big, nice channel options. Room clean. Staff friendly. Breakfast starts at 6am, not 7am like some places I've stayed.
The hotel was freshly updated and very clean. The staff was friendly and helpful.