We liked our stay. Just be aware that they do charge $2.50 per day for convenience of the in room safe. We told them that we didnt use the safe and were refunded.
5.0分
其他
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The beds were comfortable, pool was nice and warm, and the breakfast was really good. The lady that led the breakfast station was so nice and everything was warm and fresh.
4.0分
家庭亲子
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The property appears to be going through an update as there is a new Comfort Inn Suite being built right next door. They are doing a good job keeping up the current property there’s just not a lot to do in Colby Kansas. The restaurant selection is limited but worked for us for a night traveling through and tired.
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酒店回复: Thank you for staying with us and sharing your thoughts! We’re glad you had a comfortable stop during your travels. Our team takes pride in keeping the property in great shape as we continue to make improvements in the coming months. We also hope you had a chance to visit City Limits, our attached restaurant, a local favorite for great meals and friendly service. We look forward to welcoming you back to see what’s new on your next trip through Colby!
2.0分
其他
The clerk at checkin was not friendly and was given room that was flooded and had to be given another room.
5.0分
其他
Room was clean, the bed was very comfortable, and the restaurant food was excellent. Staff was very friendly and helpful.
4.0分
其他
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Overall its a nice place to stay. When we checked in the room was freezing and kind of smelled strange. So we turn on the heat and this awful smell came out and it also set off the smoke alarm. Went down to the gal at the front desk and told her what happened. She was really nice and immediately gave us a different room. Stuff just happens and it's nobodies fault. I would stay here again.
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酒店回复: Thank you for sharing your experience. I’m glad to hear our front desk team was able to take care of things quickly and get you settled in another room, that kind of service is exactly what we want our guests to feel when staying with us. We’ve looked into the heating issue you mentioned, and while it’s normal for a unit to give off a bit of an odor the first time it’s switched from cooling to heat, we’ve also found that this particular unit still has something going on when set above 80 degrees. After a full power wash and coil cleaning it remains on our watch list, and your feedback helps us keep on top of it. We truly appreciate your understanding and are happy to know you’d choose to stay with us again.
3.0分
其他
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Almost needed a scooter to get to my room..hotel is huge and looooong hallway is inconvenient. Bed was good. Prime tv channels PROMISED BUT NOT AVAILABLE. Double sink was nice BUT toilet /shower was small and crowded and substandard. FOUND RED STAIN ON TOWEL, EW. Room was double queen and quite spacious. Nearby truckstop convenient for fast food and stsrbucks. Check in was quick. Advertised pool and hot tub quite small and crowded with kids. An adequate overnight in Colby...better than Oakley.
5.0分
情侣出游
This is our second time staying at this property. Really like the restaurant attached to the hotel. And the location for our trips from Ohio to Denver.
4.0分
其他
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The front staff at check-in was very friendly and helpful. The room was comfortable. The exhaust fan cover in the bathroom was hanging down and there was dirt on the floor. It appears that someone was working on it but didn't place the cover back up or clean the floor. The breakfast was very good with many hot and cold options. The restaurant attached to the hotel was very good for dinner.
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酒店回复: Thank you for taking the time to share your experience. It’s great to know our team made a welcoming first impression and that you had a chance to enjoy both breakfast and dinner during your stay. I’m sorry about the condition of the bathroom, and I’ve passed this along to our staff so it’s corrected right away. We appreciate your feedback and look forward to hosting you again.
5.0分
家庭亲子
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Room 206- Bathtub is extremely slippery when wet; almost fell
Toilet is loose on the floor
Safety grab bar. (Only one) is very slick to hold on with soap on your hands
Stopper in the sink doesn’t work
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酒店回复: Thank you for letting us know about the concerns in your room. We encourage guests to use the cotton bath mat provided, and we also have additional mats available at the front desk upon request. As for the maintenance issues you mentioned, our team was notified and addressed them the very next day. We appreciate your feedback, as it helps us make sure everything is safe and comfortable for future stays.
We liked our stay. Just be aware that they do charge $2.50 per day for convenience of the in room safe. We told them that we didnt use the safe and were refunded.
The beds were comfortable, pool was nice and warm, and the breakfast was really good. The lady that led the breakfast station was so nice and everything was warm and fresh.
The property appears to be going through an update as there is a new Comfort Inn Suite being built right next door. They are doing a good job keeping up the current property there’s just not a lot to do in Colby Kansas. The restaurant selection is limited but worked for us for a night traveling through and tired.
The clerk at checkin was not friendly and was given room that was flooded and had to be given another room.
Room was clean, the bed was very comfortable, and the restaurant food was excellent. Staff was very friendly and helpful.
Overall its a nice place to stay. When we checked in the room was freezing and kind of smelled strange. So we turn on the heat and this awful smell came out and it also set off the smoke alarm. Went down to the gal at the front desk and told her what happened. She was really nice and immediately gave us a different room. Stuff just happens and it's nobodies fault. I would stay here again.
Almost needed a scooter to get to my room..hotel is huge and looooong hallway is inconvenient. Bed was good. Prime tv channels PROMISED BUT NOT AVAILABLE. Double sink was nice BUT toilet /shower was small and crowded and substandard. FOUND RED STAIN ON TOWEL, EW. Room was double queen and quite spacious. Nearby truckstop convenient for fast food and stsrbucks. Check in was quick. Advertised pool and hot tub quite small and crowded with kids. An adequate overnight in Colby...better than Oakley.
This is our second time staying at this property. Really like the restaurant attached to the hotel. And the location for our trips from Ohio to Denver.
The front staff at check-in was very friendly and helpful. The room was comfortable. The exhaust fan cover in the bathroom was hanging down and there was dirt on the floor. It appears that someone was working on it but didn't place the cover back up or clean the floor. The breakfast was very good with many hot and cold options. The restaurant attached to the hotel was very good for dinner.
Room 206- Bathtub is extremely slippery when wet; almost fell
Toilet is loose on the floor
Safety grab bar. (Only one) is very slick to hold on with soap on your hands
Stopper in the sink doesn’t work