酒店回复: Hello Thijs,Bedankt voor uw review! We zijn blij te horen dat u genoten heeft van de nabijheid van winkels en restaurants. Het is altijd fijn om zulke gemakken in de buurt te hebben. We hopen dat u een aangenaam verblijf heeft gehad en dat u in de toekomst weer voor ons kiest om de omgeving verder te verkennen en te genieten van wat wij te bieden hebben.
4.0分
家庭亲子
原文
翻译提供方：Google
好的
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酒店回复: Hello Stephen, Thank you for sharing your feedback. We appreciate your thoughts and are always looking for ways to improve the guest experience. Your comments will be forwarded to the relevant team for review. We hope to have the opportunity to serve you better in the future. Thank you again for your insights.
3.0分
家庭亲子
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rooms were clean. breakfast not that great had eggs but no bacon or sausage. No daily room cleaning and if you wanted fresh towels had to ask for them before 11 am. Nobody at front desk most of the time
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酒店回复: Hello cynthia,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you found the rooms clean. We appreciate your comments about the breakfast and the housekeeping schedule, as well as the front desk availability. Your insights are valuable in helping us to enhance our services for future guests. We hope to see you again!
4.0分
其他
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We arrived in town for our granddaughters state volleyball tournament and knew it would go into the evening so we wanted to check into the hotel first only to be told "no way" not until after 3? There were 3 cars in the parking lot, no way do I believe for a second that they did not have a room ready. We came back later and checked in and all was good after that. Room was clean, parking was easy.
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酒店回复: Hello WILLIAM C.,Thank you for sharing your experience. We're glad to hear that you found your room clean and enjoyed the convenience of parking during your stay. We understand the importance of timely check-ins, especially during events, and your feedback will be taken into consideration as we continually strive to improve our guest experience. We hope your granddaughter’s tournament went well!
4.0分
商务出差
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The room was nice. The bathroom door needs to be replaced as it has a large hole in it as though someone put a fist through it. Since it's not a solid door, the paneling is coming off. We requested a wake-up call which we did not get. And perhaps because there were not many people staying there, breakfast was minimal.
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酒店回复: Hello Elizabeth,Thank you for your feedback. We're glad to hear that you enjoyed your room, but we acknowledge your concerns regarding the bathroom door and the wake-up call service. Your observations about breakfast quality will be reviewed to ensure a positive experience for future guests. We appreciate you sharing your thoughts, as they help us enhance our services moving forward.
5.0分
情侣出游
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The staff was helpful, the location was great for what our travel needs were. Had to different reservations with two different rooms all were clean and comfortable. The pool was great. Would of liked to see a little more choices on the breakfast buffet but over all it was good. Would recommend staying at this hotel and I would rebook if I were staying in the area again.
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酒店回复: Hello Peggy,Thank you for taking the time to share your experience. We're glad to hear that you found our staff helpful and enjoyed our hotel's location, as well as the cleanliness and comfort of your rooms. Your feedback about the breakfast choices is appreciated, as it helps us understand guest preferences better. We truly value your recommendation and look forward to welcoming you back on your next visit to the area.
5.0分
其他
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The appearance of the hotel outside look a little bit like motel. The parking is good. Inside lobby the young lady she is very kind. The dinner area is very good and have various options for breakfast like, cold cereal,waffles ( you have to make your own waffles hot and fresh). hot scrambled eggs,bagel, cream cheese,jelly,orange juice and apple juice, hot coffee, apples, peanut butter, milk.The bathroom was very clean and clean towels except the ceiling have small mold spot , shower was clean with enough Dove shampoo and conditioner plus body wash.Bedroom was clean and very comfortable bed and pillows good WiFi.
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酒店回复: Hello Margarita,Thank you for sharing your feedback about your recent stay. We are pleased to hear that you enjoyed the variety at breakfast and found the service in the lobby to be kind. Your comments about the cleanliness of the room and comfort of the bed are appreciated, as we strive to create a welcoming environment. We take note of your observation regarding the bathroom ceiling, as maintaining our facilities is important to us. Your input helps us in enhancing our guest experience, and we hope to welcome you back to stay with us again in the future.
1.0分
其他
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We were in town for a wedding and had stayed at this hotel years ago. The hotel was filthy. The room keys didn't work everyday a couple of times a day I had to go get the card reset!
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酒店回复: Hello Elizabeth,Thank you for sharing your feedback regarding your recent stay. We appreciate your loyalty in returning to our hotel after a few years. It’s unfortunate to hear about the cleanliness and key card issues you experienced, as we strive to maintain a high standard. Your comments are valuable and will be reviewed with our team to enhance future guest experiences. We hope you were able to enjoy the wedding celebrations despite these inconveniences.
1.0分
其他
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No local knowledge on area, food, restaurants- the map that was on offer at check in related to a town 20 miles away, not the town we were actually staying in! Quite expensive for the standard of accommodation. Looked ok online but what you got wasn’t what they made out you would have. Attitude of the receptionist was extremely poor, she wasn’t at the desk when we arrived, she was cleaning down the corridor, doing too many jobs!
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酒店回复: Hello Tim,Thank you for your feedback. We appreciate your insights regarding the local information and will take your comments into account as we aim to improve our guest services. We strive to provide accurate information and a welcoming atmosphere, and we regret that this was not your experience. Your observations will be shared with the team for further review, as we aim to enhance our overall guest experience. We hope you consider staying with us again in the future for an improved visit.
一切都一直都很好。
距离商店和餐厅 5 分钟路程
好的
rooms were clean. breakfast not that great had eggs but no bacon or sausage. No daily room cleaning and if you wanted fresh towels had to ask for them before 11 am. Nobody at front desk most of the time
We arrived in town for our granddaughters state volleyball tournament and knew it would go into the evening so we wanted to check into the hotel first only to be told "no way" not until after 3? There were 3 cars in the parking lot, no way do I believe for a second that they did not have a room ready. We came back later and checked in and all was good after that. Room was clean, parking was easy.
The room was nice. The bathroom door needs to be replaced as it has a large hole in it as though someone put a fist through it. Since it's not a solid door, the paneling is coming off. We requested a wake-up call which we did not get. And perhaps because there were not many people staying there, breakfast was minimal.
The staff was helpful, the location was great for what our travel needs were. Had to different reservations with two different rooms all were clean and comfortable. The pool was great. Would of liked to see a little more choices on the breakfast buffet but over all it was good. Would recommend staying at this hotel and I would rebook if I were staying in the area again.
The appearance of the hotel outside look a little bit like motel. The parking is good. Inside lobby the young lady she is very kind. The dinner area is very good and have various options for breakfast like, cold cereal,waffles ( you have to make your own waffles hot and fresh). hot scrambled eggs,bagel, cream cheese,jelly,orange juice and apple juice, hot coffee, apples, peanut butter, milk.The bathroom was very clean and clean towels except the ceiling have small mold spot , shower was clean with enough Dove shampoo and conditioner plus body wash.Bedroom was clean and very comfortable bed and pillows good WiFi.
We were in town for a wedding and had stayed at this hotel years ago. The hotel was filthy. The room keys didn't work everyday a couple of times a day I had to go get the card reset!
No local knowledge on area, food, restaurants- the map that was on offer at check in related to a town 20 miles away, not the town we were actually staying in! Quite expensive for the standard of accommodation. Looked ok online but what you got wasn’t what they made out you would have. Attitude of the receptionist was extremely poor, she wasn’t at the desk when we arrived, she was cleaning down the corridor, doing too many jobs!