在乔利埃特的乐趣

我们入住非常愉快，强烈推荐这家酒店。前台接待很热情，入住也很顺利。房间干净宽敞。水压和排水系统都很好。床也很舒服。我们去了他们的酒吧“威士忌河”（The Whiskey River）。酒水选择丰富，调酒师Cherie也很棒！我们喝得很开心，只点了炸薯条，又热又脆。我们住在这里是为了去里亚托剧院（Rialto Theater）听音乐会。我们接送我们往返音乐会现场。免费早餐种类丰富，热腾腾的，份量充足，而且非常干净。继续保持！

我在乔利埃特住了一晚。房间一开始还不错。外面很冷，房间里却很暖和，开了一整天的车后，我很高兴能爬上床。一整晚我都感觉热乎乎的，就踢开了被子。凌晨5点左右，我感觉很不舒服，想打开空调凉快一下。墙上的温控器显示温度是89华氏度（约34摄氏度）。我试着调节窗式空调，但面板上显示“FP”，空调已经关闭，但它却一直向房间里吹着热风。我尝试了所有控制按钮，但它就是卡在吹热风。我打电话给前台反映情况，他们确实提出帮我换房间，但我7点半就要退房了，所以换房间毫无意义。我希望他们能退还房费，或者给我下次住宿的积分。他们拒绝退款，因为我是通过*******订的房，并说会让经理打电话给我，告知我如何获得积分。他们把情况记录下来，经理稍后会过来。他们向我保证经理会打电话给我。那天或其他任何一天，都没有经理给我打电话。我度过了一个非常不舒服的夜晚。退房时房间温度高达93华氏度（约33摄氏度）。离开时，我发现我的车被人动过手脚，有人试图偷走我的挡风玻璃罩，把它拉了起来，但仍然粘在车门上。我拍下了房间里的情况，如果他们不联系我纠正，我会把视频上传到网上。我想让他们先给我一个更好的体验。

I was very appreciative that I was allowed to check in a bit early but the condition of the building and room was lacking. The main elevator closest to the lobby was out of order. We were instructed to park at the end of the building and enter through a side door which was close to a working elevator. The carpets throughout were very dated and dirty. As far as our room, there was a floor lamp close to a large full length mirror but it did not work. The shower was not used as it was not clean.. The toilet was running when I entered the room and did so after every use. Thankfully I know how to take care of that and with every use we took the lid off to untangle the chain. What a waste of water and money. While the location was convenient, wont be on my list to stay again.

rooms rather small would of preferred am sofa or extra chair in place of two tables not needed, one table with lamp and coffee pot had no power, had to take the coffee pot and plug into the bathroom socket. breakfast I felt was good, the one lady I should of got her name was very helpful the times we came down for breakfast.Parking was great. Never worried about the cleaning of the room we were in and out, overall everything was good

Terrible service, but decent rooms

Check in was terrible. The woman at the front desk was not helpful at all and was more interested in her phone than helping people. I asked her which entrance would be better to park at for getting to my room and she just kept telling me my room was upstairs. When I came inside with my family after check in, I noticed the elevator was down closest to the main entrance. I asked the woman at the front desk if there was another elevator and at first she said no. Then she said she told me earlier that the elevator at the end of the hall was the only working one. I told her she did not because she wasn't helpful at all when I came in before and went to my room.