Bathroom was so filthy. Walls needed attention and the tub was so stained I didn’t want to use it. The mirrored area wall area above the beds was creepy. The TV was placed high above a clothes cabinet. Would never stay there again.
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酒店回复: Hello Dawn,Thank you for sharing your feedback regarding your stay. We appreciate your comments as they help us understand areas where we can improve. The cleanliness and functionality of our rooms are important to us, and we value your insights about the bathroom and TV placement. We hope you’ll consider giving us another opportunity in the future to provide you with an improved experience.
1.0分
情侣出游
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Our one night was awful. Our room was not ready for an hour after check in time. There was nothing accessible about our room except being on 1st floor. We wanted an extra towel but no one came to front desk after dialing 0 numerous times. After wasting 15-20 minutes, we had to give up. Our tv remote was on Spanish and would not switch to English so again I was forced to go to front desk for help but again no response after dialing 0. We slept terrible. The bed creaked every time we rolled over or got up waking each other. The muffins for breakfast were very dry hard to eat. Needless to say we looked like we hadn’t slept in days for our son’s wedding!! We are very upset that we paid over $200 for this stay and it was so appalling. This kind of experience should be compensated as well as reviewed. We will not be recommending this place to anyone we know.
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酒店回复: Hello Marykaye,Thank you for sharing your experience with us. We understand how important a comfortable stay is, especially during such a significant occasion. Your feedback regarding the room readiness, service response, and breakfast quality is valuable and will be taken seriously as we strive to enhance our guest experience. We appreciate you taking the time to provide this insight, and we hope you will consider giving us another chance in the future to better meet your expectations.
5.0分
其他
The room was quiet and comfortable for our stay. We were given fresh linens and our trash taken out after our first night of a 2 night stay.
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酒店回复: Hello James,Thank you for your feedback! We're glad to hear that you enjoyed the quiet and comfort of your room during your stay. Fresh linens and prompt housekeeping are part of our commitment to providing a pleasant experience for our guests. We appreciate your comments and hope to welcome you back in the future for another comfortable stay.
2.0分
其他
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Rooms are old, tired, and shady clientele lurk the hallways at night. The room rates were outrageous, but when there is literally no availability anywhere else in town I guess you take what you can get.
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酒店回复: Hello Brian,Thank you for sharing your feedback. We understand that the condition of the rooms and the atmosphere can significantly impact your stay. Guest experiences can vary widely depending on many factors, and we appreciate your insights on these matters. We hope you found some enjoyment in your time in town despite these concerns and that you’ll consider us for any future visits. Your observations are valuable for us as we strive to enhance our guests' experiences.
5.0分
其他
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The room was clean and the front desk attendant was polite and courteous. It is that time of year that you don't need a/c or heat. During the day crack the window and at night close it if it gets chilly. The only negative thing I endured is the mini fridge could've been cleaned a bit more. It may have not even been touched at all? I also prefer brighter lighting for the lights but that is just my preference. It was nice to come to a motel that has been kept up nice. I've noticed a lot are looking run down and in need of some TLC. I would recommend this motel to family and friends.
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酒店回复: Hello Patty,Thank you for your detailed feedback. We’re pleased to hear that you appreciated the cleanliness of your room and the friendliness of our front desk staff. Your comments about the mini fridge and lighting preferences will certainly be noted for our ongoing maintenance and improvement efforts. It's wonderful to know you found our motel well-kept and would recommend us to others. We genuinely appreciate your insights and hope to welcome you back in the future.
5.0分
家庭亲子
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The hotel was adequate in all areas. Could use some minor cosmetic updates but it was clean and the location was convenient. I would stay there again. Friendly staff.
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酒店回复: Hello Jerilyn,Thank you for sharing your feedback. We’re glad to hear that you found the hotel clean and the location convenient. We appreciate your comments on the need for cosmetic updates and will certainly take that into consideration as we continue to enhance our guest experience. It's wonderful to know that you enjoyed the friendliness of our staff. We look forward to welcoming you back on your next visit.
5.0分
家庭亲子
We stay here every time we are in town for Fest weekend. It is always clean and staff is friendly.
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酒店回复: Hello Franc,Thank you for taking the time to share your positive experience with us! We’re delighted to hear that you appreciate our cleanliness and the friendliness of our staff during your visits for Fest weekend. Your loyalty means a lot to us, and we look forward to welcoming you back the next time you’re in town for another enjoyable stay.
1.0分
其他
Place was run down. Smelled bad . Windows were drafty . Don’t recommend
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酒店回复: Hello Danyel,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We appreciate your comments about the condition of the property, as they help us identify areas for future improvement. We value your opinion and hope that you might consider staying with us again in the future, as we are always striving to enhance our guests' experience.
4.0分
情侣出游
Pretty decent place to stay if you’re just looking for a place to stay. Definitely smaller than I thought but it did that job. Nice staff
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酒店回复: Hello Jaida,Thank you for sharing your experience. We're glad to hear that you found our staff nice and your stay met your needs. We strive to provide a comfortable environment for all our guests. Your feedback about the size of the room will be taken into consideration as we continue to improve our services. We hope to welcome you back in the future for another stay!
临时决定入住，但总体来说价格便宜，还不错。就是没有游泳池。
Bathroom was so filthy. Walls needed attention and the tub was so stained I didn’t want to use it. The mirrored area wall area above the beds was creepy. The TV was placed high above a clothes cabinet. Would never stay there again.
Our one night was awful. Our room was not ready for an hour after check in time. There was nothing accessible about our room except being on 1st floor. We wanted an extra towel but no one came to front desk after dialing 0 numerous times. After wasting 15-20 minutes, we had to give up. Our tv remote was on Spanish and would not switch to English so again I was forced to go to front desk for help but again no response after dialing 0. We slept terrible. The bed creaked every time we rolled over or got up waking each other. The muffins for breakfast were very dry hard to eat. Needless to say we looked like we hadn’t slept in days for our son’s wedding!! We are very upset that we paid over $200 for this stay and it was so appalling. This kind of experience should be compensated as well as reviewed. We will not be recommending this place to anyone we know.
The room was quiet and comfortable for our stay. We were given fresh linens and our trash taken out after our first night of a 2 night stay.
Rooms are old, tired, and shady clientele lurk the hallways at night. The room rates were outrageous, but when there is literally no availability anywhere else in town I guess you take what you can get.
The room was clean and the front desk attendant was polite and courteous. It is that time of year that you don't need a/c or heat. During the day crack the window and at night close it if it gets chilly. The only negative thing I endured is the mini fridge could've been cleaned a bit more. It may have not even been touched at all? I also prefer brighter lighting for the lights but that is just my preference. It was nice to come to a motel that has been kept up nice. I've noticed a lot are looking run down and in need of some TLC. I would recommend this motel to family and friends.
The hotel was adequate in all areas. Could use some minor cosmetic updates but it was clean and the location was convenient. I would stay there again. Friendly staff.
We stay here every time we are in town for Fest weekend. It is always clean and staff is friendly.
Place was run down. Smelled bad . Windows were drafty . Don’t recommend
Pretty decent place to stay if you’re just looking for a place to stay. Definitely smaller than I thought but it did that job. Nice staff