Absolutely disgusting. Room was clearly never cleaned or maintained. Nightstand had sticky grime all over it, bed sheets were stained, mold in the shower, constant dripping / leaking shower, and live bugs crawling everywhere. This place was a complete dump. Had to check in at the Hampton next door at midnight for $222. Will be trying to get my money back and my stay at the Hampton covered. Place was absolutely disgusting and would not recommend it to anyone under any circumstances.
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酒店回复: Dear Matt,We sincerely apologize for your experience at Ramada Limited by Wyndham in Bloomington. A 2-stars review is very concerning, as we want every guest to feel cared for with quality service and comfort. We are addressing your feedback with our staff immediately to prevent this from happening again. We value your comments and hope for the opportunity to restore your trust on a future visit to Bloomington.Thanks & Regards,Ramada Limited by Wyndham Bloomington IL.
2.0分
商务出差
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Parking was easy! Hotel was decent! My only problem was bo one said it was going to be a extra 100 dollars ro check in when i paid fully on line before my stay! They even told me it was a hundred dollar deposit but they wouldn't take anything off my card! That was a lie! I left over 24 hours ago and i still don't have my supposedly deposit put back on my card!
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酒店回复: Dear Mathhew,Thank you for staying at Ramada Limited by Wyndham Bloomington IL. We’re sorry your experience was not as comfortable as expected. Our team is already reviewing your feedback to make improvements so future guests can enjoy clean rooms, friendly service, and a welcoming stay. We hope you’ll give us another chance to provide the 5-star experience we aim for in Bloomington.Thanks & Regards,Ramada Limited by Wyndham Bloomington IL.
4.0分
其他
Clean room. Nice and quiet. Breakfast was good, with more variety than I expected. Nice and affordable for our overnight stay.
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酒店回复: Dear Cheryl,Thank you for sharing your feedback and giving us 8 stars! At Ramada Limited by Wyndham, we aim to provide comfortable rooms, excellent service, and a welcoming stay here in Bloomington. We hope your next visit will be even more memorable — and worthy of 10 stars! Thanks & Regards,Ramada Limited by Wyndham Bloomington IL.
4.0分
其他
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The room must be near a building heating unit, there were loud noises intermittently through the night. The beds and pillows were comfy and breakfast was nice with good variety.
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酒店回复: Dear Wendy,Thank you for sharing your feedback and giving us 8 stars! At Ramada Limited by Wyndham, we aim to provide comfortable rooms, excellent service, and a welcoming stay here in Bloomington. We hope your next visit will be even more memorable — and worthy of 10 stars! Thanks & Regards,Ramada Limited by Wyndham Bloomington IL.
3.0分
其他
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I was there over Homecoming weekend. The rooms do not look like the pictures, its a clean for the most part Hotel. The shower curtain had mold growing on it which I did not notice till the last moring. For the money you get what you expect. I did not eat breakfast, appeared to be scrambled eggs, breads, cereal and juice. The night staff however was excellent very friendly!
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酒店回复: Dear Susan,Thank you so much for your 5-star review! We’re delighted to know you enjoyed your stay at our Ramada Limited by Wyndham here in Bloomington. Our team takes pride in offering clean rooms, friendly service, and a comfortable experience for all our guests. We look forward to welcoming you back to Ramada Limited by Wyndham on your next visit to Bloomington.Thanks & Regards,Ramada Limited by Wyndham Bloomington IL.
3.0分
商务出差
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no TV
room was clean as was motel, my biggest problem was the TV did not work, needed to be programed, which was not possible. I am going to start giving negative reviews for all these Motels / Hotels that don't have working TVS. This is bs that they have some weird system that doesn't work,
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酒店回复: Dear Todd,Thank you for taking the time to review Ramada Limited by Wyndham Bloomington IL. We’re sorry your experience was only 6 stars, and we’re already working on improvements to ensure every guest has a comfortable and enjoyable stay. We hope you’ll give us another chance to provide you with the 10-star experience you deserve.Thanks & Regards,Ramada Limited by Wyndham Bloomington IL.
3.0分
其他
The service was good, friendly and helpful. Unfortunately our room had a strong pet odor that was unpleasant.
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酒店回复: Dear Roger,Thank you for taking the time to review Ramada Limited by Wyndham Bloomington IL. We’re sorry your experience was only 6 stars, and we’re already working on improvements to ensure every guest has a comfortable and enjoyable stay. We hope you’ll give us another chance to provide you with the 10-star experience you deserve.Thanks & Regards,Ramada Limited by Wyndham Bloomington IL.
4.0分
商务出差
Breakfast could have more options but the front desk staff was A1 love the vibe and welcoming she needs a raise
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酒店回复: Dear Tyrone,Thank you for sharing your feedback and giving us 8 stars! At Ramada Limited by Wyndham, we aim to provide comfortable rooms, excellent service, and a welcoming stay here in Bloomington. We hope your next visit will be even more memorable — and worthy of 10 stars!
3.0分
商务出差
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My biggest complaint for my room was no real hot water. I let it run for a while and nothing.
Bed was very soft - thankfully it was only me in it. Otherwise, 2 people would have been rolling into one another.
Breakfast was average.
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酒店回复: We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
天啊！一层房间简直就像是某个人的地下室——地面是那种现代的油毡地（不是地毯）。房间里没有任何画作或装饰，简直就像个牢房。电视还挂在天花板上。
浴室看起来像是局部翻新过，带灯的镜子倒是不错。
房间就在前台旁边，离大门很近。噪音水平原本还能忍受，直到晚上11点半，大堂里一群大声说话的人把我们吵醒了。
Absolutely disgusting. Room was clearly never cleaned or maintained. Nightstand had sticky grime all over it, bed sheets were stained, mold in the shower, constant dripping / leaking shower, and live bugs crawling everywhere. This place was a complete dump. Had to check in at the Hampton next door at midnight for $222. Will be trying to get my money back and my stay at the Hampton covered. Place was absolutely disgusting and would not recommend it to anyone under any circumstances.
Parking was easy! Hotel was decent! My only problem was bo one said it was going to be a extra 100 dollars ro check in when i paid fully on line before my stay! They even told me it was a hundred dollar deposit but they wouldn't take anything off my card! That was a lie! I left over 24 hours ago and i still don't have my supposedly deposit put back on my card!
Clean room. Nice and quiet. Breakfast was good, with more variety than I expected. Nice and affordable for our overnight stay.
The room must be near a building heating unit, there were loud noises intermittently through the night. The beds and pillows were comfy and breakfast was nice with good variety.
I was there over Homecoming weekend. The rooms do not look like the pictures, its a clean for the most part Hotel. The shower curtain had mold growing on it which I did not notice till the last moring. For the money you get what you expect. I did not eat breakfast, appeared to be scrambled eggs, breads, cereal and juice. The night staff however was excellent very friendly!
no TV
room was clean as was motel, my biggest problem was the TV did not work, needed to be programed, which was not possible. I am going to start giving negative reviews for all these Motels / Hotels that don't have working TVS. This is bs that they have some weird system that doesn't work,
The service was good, friendly and helpful. Unfortunately our room had a strong pet odor that was unpleasant.
Breakfast could have more options but the front desk staff was A1 love the vibe and welcoming she needs a raise
My biggest complaint for my room was no real hot water. I let it run for a while and nothing.
Bed was very soft - thankfully it was only me in it. Otherwise, 2 people would have been rolling into one another.
Breakfast was average.