酒店回复: Hello Frank,Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen ernst und schätzen Ihre Hinweise zu den Zimmergeräuschen sowie den Frühstücksabläufen. Ihr Erlebnis hilft uns, unsere Standards zu überdenken und zu verbessern, um künftigen Gästen einen besseren Aufenthalt zu ermöglichen. Wir wünschen Ihnen alles Gute für Ihre zukünftigen Reisen.
5.0分
其他
原文
翻译提供方：Google
美丽、干净、安静的酒店
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酒店回复: Thank you for taking the time to leave a review. We appreciate your comments.
3.0分
其他
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Accessing into area, lobby, elevator is pretty difficult if you have large items to bring into, and leaving the room with. The room i got had no view out of widow people can see from the stairs the widow curtain won't cover well enough so i had to attach it over the edge of wall with tape.
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酒店回复: Hello Jaime,Thank you for sharing your concerns regarding access and room privacy. We appreciate your feedback and understand how important these aspects are for a comfortable stay. Your comments will be considered as we continue to evaluate our facilities and services. We hope to have the opportunity to welcome you back in the future for an improved experience.
5.0分
商务出差
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Besides being under construction on the road next to the hotel, this day was really really nice. The room was clean. The vanity was awesome. No garbage in the garbage is the fridge was cleaned out. The microwave was clean. The bed was comfortable. It was a good night stay.
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酒店回复: Hello Bliss, Thank you for taking the time to share your experience. We're glad to hear that you enjoyed a comfortable night's stay and found your room to be clean and well-maintained. Our team always strives to provide a pleasant atmosphere for our guests. We appreciate your understanding regarding the construction nearby, and we hope to welcome you back for another enjoyable visit in the future.
5.0分
家庭亲子
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The pictures online match the room. Everything was clean and fresh. Only 1 problem was the bathroom door, it got stuck closed, other than that the stay was pleasant and staff was very very accommodating. Would 100% recommend for a stay and price was right on point. It was a short walk to all local night life.
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酒店回复: Hello Pricilla,Thank you for your feedback and recommendation. We're glad to hear that you found the room clean and enjoyed your stay. Your comments about the bathroom door will be noted for our maintenance team to ensure we continue to provide a pleasant experience for all guests. We appreciate your kind words about our accommodating staff and the hotel's convenient location. We hope to welcome you back for another enjoyable visit in the future.
3.0分
其他
Be prepared to park distance from the hotel lobby. The structure and streets are under construction so limit parking.
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酒店回复: Hello Hector,Thank you for sharing your experience regarding the parking situation during your stay. We understand that construction can create challenges, and we appreciate your patience as we work to improve our facilities. Your feedback is valuable, and we will ensure it is passed along to the appropriate teams for future consideration. We hope to welcome you back once our improvements are complete.
2.0分
家庭亲子
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We payed in advance and yet were still charged an additional TWO times upon arrival. The first room we were assigned was gross, and the tub didn't drain. The second room was better, but there was definitely room for improvement.
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酒店回复: Thank you for taking the time to share your feedback. I sincerely apologize that we did not meet your expectations. Providing a comfortable and clean stay is our top priority, and I regret that we fell short during your visit. Please know that I have addressed this concern with our team to ensure we are doing what can be done to mitigate the issues you brought up. We would love the opportunity to welcome you back for a better experience.
3.0分
家庭亲子
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Old hotel and a bit run down. Others in our party weren’t allowed to check in till 8pm and room was still dirty, when asked for housekeeping the front desk guy gave her a broom and said you can clean it yourself. Our room was ok, old, and loud, but manager was absolutely fantastic and really tried to make our stay enjoyable. He was great!!!
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酒店回复: Hello JENNIFER,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the condition of the hotel and the check-in experience for your party. It's wonderful to hear that our manager was able to make a positive impact during your visit. Your insights will be forwarded to the appropriate team, as we continually strive to enhance our guests' experiences. We hope you will consider visiting us again in the future.
好地方
我定了豪华套房但实际就是一件大床房，关键的是这间房尽然没有窗。
一次就再也不来了。我们等了三个小时才拿到房间。
房间很吵，内外都充满了噪音。电梯只有一部，导致等了很久。
如果早餐能有工作人员补充缺失的物品就更好了。
美丽、干净、安静的酒店
Accessing into area, lobby, elevator is pretty difficult if you have large items to bring into, and leaving the room with. The room i got had no view out of widow people can see from the stairs the widow curtain won't cover well enough so i had to attach it over the edge of wall with tape.
Besides being under construction on the road next to the hotel, this day was really really nice. The room was clean. The vanity was awesome. No garbage in the garbage is the fridge was cleaned out. The microwave was clean. The bed was comfortable. It was a good night stay.
The pictures online match the room. Everything was clean and fresh. Only 1 problem was the bathroom door, it got stuck closed, other than that the stay was pleasant and staff was very very accommodating. Would 100% recommend for a stay and price was right on point. It was a short walk to all local night life.
Be prepared to park distance from the hotel lobby. The structure and streets are under construction so limit parking.
We payed in advance and yet were still charged an additional TWO times upon arrival. The first room we were assigned was gross, and the tub didn't drain. The second room was better, but there was definitely room for improvement.
Old hotel and a bit run down. Others in our party weren’t allowed to check in till 8pm and room was still dirty, when asked for housekeeping the front desk guy gave her a broom and said you can clean it yourself. Our room was ok, old, and loud, but manager was absolutely fantastic and really tried to make our stay enjoyable. He was great!!!