The room was clean, breakfast was good, and the man working at the front desk was very friendly and helpful. The hotel had a shuttle which will take you to Lambeau Field on game day.
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酒店回复: Thank you for sharing your experience! We're delighted to hear that you enjoyed your clean room, a good breakfast, and the friendly service from our front desk team. It’s great to know the game-day shuttle to Lambeau Field added to your stay as well. We truly appreciate your feedback and hope to welcome you back again soon!
5.0分
家庭亲子
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Great room. Clean and convenient to everything nearby. Stayed for a Packers game and the free shuttle was a bonus. Nice heated pool. No elevators but only one level to climb. The front desk clerk was very helpful and the breakfast was also good. I booked this room last minute and was worried because it’s not the type of hotel I normally stay in, but I was pleasantly surprised and would absolutely book here again.
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酒店回复: Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed your stay, especially the clean and comfortable room, convenient location, and the bonus of our free Packers game shuttle. It’s great to know you were able to enjoy the heated pool and breakfast as well.We’re also happy that our front desk team made a positive impression during your visit. Even though we don’t have an elevator, we appreciate you noting that it’s only one level to climb.We’re especially glad to hear that, despite booking last minute and normally choosing a different style of hotel, you were pleasantly surprised. Knowing that you would absolutely stay with us again truly means a lot.Thank you again for choosing us, and we look forward to welcoming you back!
4.0分
家庭亲子
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Yes the room was clean and the breakfast especially the biscuit and gravy was great! The desk person was very friendly and welcoming when we arrived. The room was comfortable. Only complaint was keys stopped working and someone would have to answer the door.
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酒店回复: Thank you for sharing your feedback and for choosing to stay with us. We’re delighted to hear that you enjoyed your clean and comfortable room, our friendly front desk service, and especially the breakfast — we’ll be sure to share your kind words with our team.We do apologize for the inconvenience you experienced with the room keys. Our maintenance team has been notified to ensure this issue is addressed promptly. We truly appreciate your understanding and hope to welcome you back for an even smoother stay next time.
2.0分
其他
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The first room smelled like bad fish and there was what appeared to be blood and/ body fluids. We changed rooms and the second room had what appeared to be blood on the wall and the dead bolt didn't lock.
wall, did on the curtain. And the dead bolt
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the condition of the rooms you encountered during your stay. The experience you described does not reflect our standards of cleanliness or safety, and we truly regret that we fell short in providing the quality accommodations you expected and deserve.Please be assured that we have addressed this matter with our housekeeping and maintenance teams to ensure it does not happen again. We value your feedback, as it helps us improve our service, and we hope you will consider giving us another opportunity to provide you with a much better experience in the future.
3.0分
其他
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Hallways had some garbage but not to bad, the worst part is that there are NO ELEVATORS so for many people its hard to carry your things upstairs, The toilet was very loosed and the bottom move about an inch from side to side. One room debater wall was also loosed. the rest was good.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that most of your stay was good, but we’re sorry to learn about the maintenance concerns and the inconvenience caused by the lack of an elevator. Your comments about the hallway cleanliness and loose fixtures have been shared with our team for immediate attention. We truly appreciate your input and hope to have the opportunity to provide you with a more comfortable experience in the future.
1.0分
情侣出游
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Our refrigerator did not work, and in fact, leaked on the floor, the floor was dirty, the comforter was stained, the blinds had holes, and the overall condition of the walls in room were just subpar. The manager, Charity, apologize and said she would provide a discount, but that I had to go through ******* in order to get that accomplished. How does that work?
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Please note that the refund has already been processed, so you should see it reflected in your account shortly. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much better experience in the future.
4.0分
家庭亲子
Room was clean- offered shuttle to the football game for free. Dennys was walkable from hotel for breakfast option
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酒店回复: Hi Louis,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive review. Our team continuously strives to exceed your expectations and looks forward to hosting you in the future.
2.0分
其他
Room was covered in stains. Bedding had multiple stains. Carpet is stained. Lamp shades are stained.
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酒店回复: Hi Ashley,We are truly sorry for your recent experience with our hotel. The conditions that you describe are not typical; however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
2.0分
其他
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There were weird people in the halls, **** was being smoked on property. Room had dirty parts walls, the lamp, air conditioning was bad it was hot. My tv didn’t work. Won’t be staying on this again. It’s cheap but not worth cheap
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酒店回复: Hi Andrea,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.
闻起来像香烟
The room was clean, breakfast was good, and the man working at the front desk was very friendly and helpful. The hotel had a shuttle which will take you to Lambeau Field on game day.
Great room. Clean and convenient to everything nearby. Stayed for a Packers game and the free shuttle was a bonus. Nice heated pool. No elevators but only one level to climb. The front desk clerk was very helpful and the breakfast was also good. I booked this room last minute and was worried because it’s not the type of hotel I normally stay in, but I was pleasantly surprised and would absolutely book here again.
Yes the room was clean and the breakfast especially the biscuit and gravy was great! The desk person was very friendly and welcoming when we arrived. The room was comfortable. Only complaint was keys stopped working and someone would have to answer the door.
The first room smelled like bad fish and there was what appeared to be blood and/ body fluids. We changed rooms and the second room had what appeared to be blood on the wall and the dead bolt didn't lock.
wall, did on the curtain. And the dead bolt
Hallways had some garbage but not to bad, the worst part is that there are NO ELEVATORS so for many people its hard to carry your things upstairs, The toilet was very loosed and the bottom move about an inch from side to side. One room debater wall was also loosed. the rest was good.
Our refrigerator did not work, and in fact, leaked on the floor, the floor was dirty, the comforter was stained, the blinds had holes, and the overall condition of the walls in room were just subpar. The manager, Charity, apologize and said she would provide a discount, but that I had to go through ******* in order to get that accomplished. How does that work?
Room was clean- offered shuttle to the football game for free. Dennys was walkable from hotel for breakfast option
Room was covered in stains. Bedding had multiple stains. Carpet is stained. Lamp shades are stained.
There were weird people in the halls, **** was being smoked on property. Room had dirty parts walls, the lamp, air conditioning was bad it was hot. My tv didn’t work. Won’t be staying on this again. It’s cheap but not worth cheap