酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Days Inn by Wyndham Waco. We appreciate your candid comments about our no-frills approach. It’s great to hear that our hotel served its purpose for you during your visit.We strive to provide essential amenities and a comfortable experience for all our guests, and your insights help us understand how we can continue to meet expectations. If there’s anything specific you feel could enhance your experience in the future, we would love to hear your suggestions.Thank you once again for your review, and we hope to welcome you back on your next trip.
3.0分
其他
原文
翻译提供方:Google
早餐太糟糕了。
4.0分
其他
原文
翻译提供方:Google
价格不错
5.0分
其他
原文
翻译提供方:Google
都好
1.0分
商务出差
原文
翻译提供方:Google
坏的
2.0分
其他
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I ask for a non-smoking room due to my 2 year baby the room smell like cigarettes.I call front desk to tell them about the room so they won’t think I smoke in there and then get charge for it they didn’t bother to ask us if we wanted to change room or not
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the non-smoking room. We understand how important it is for your family, especially with a young child, to have a clean and fresh environment.We appreciate you bringing this matter to our attention, and we regret that our front desk team did not offer you a room change when you reported the issue. Your comfort and satisfaction are our priorities, and we will ensure that this feedback is addressed with our staff to improve our service.Thank you once again for your valuable input. We hope to have the opportunity to welcome you back in the future for a more pleasant experience.
2.0分
其他
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The staff seemed overwhelmed with so many reservations. The room was dirty, there was so much dirt left on the floor there was no way it had been mopped. The air conditioner wasn’t working, but they replaced it within a few hours so that was nice. The chain lock on the door was broken, but the deadbolt worked. We survived, but won’t return.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Days Inn by Wyndham Waco. We genuinely appreciate your insights, as they help us understand areas where we can improve.I apologize for the challenges you faced during your visit, particularly regarding the cleanliness of your room and the issues with the air conditioner. Please know that we take cleanliness very seriously, and I will ensure that your comments are addressed with our housekeeping team. I’m glad to hear that our staff was able to promptly replace the air conditioner for you.I also regret the inconvenience caused by the broken chain lock on your door. Your safety and comfort are our top priorities, and I appreciate your understanding in this matter.While I am sorry to learn that your experience did not meet your expectations, I thank you for your constructive feedback. We hope you might consider giving us another chance in the future to provide you with a better experience.
3.0分
家庭亲子
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At check in the receptionist was very polite.
The breakfast was lousy.
The walls beside the bed to the bathroom was dirty, incomprehensible.
I made up my mind not to choose a DaysInn again.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Days Inn by Wyndham Waco. We appreciate your kind words about our receptionist; it’s always rewarding to hear when our team members make a positive impression.We sincerely apologize that your breakfast experience did not meet your expectations. We continuously strive to enhance our offerings and your comments will be taken into consideration as we work to improve. Additionally, we are sorry to hear about the cleanliness issue you encountered in your room. Cleanliness is a top priority for us, and we will address this matter with our housekeeping team to ensure it is resolved.Thank you for your valuable feedback, and we hope you might reconsider your choice in the future.
我认为他们应该附上酒店的真实照片。他们把泳池弄得像个大泳池,但实际上只有按摩浴缸那么大,这很误导人,因为大多数旅行者都会把带泳池的酒店作为度假的一部分。
我遇到的主人在迎接我时心情很糟糕。已经预约了,驾照和写有我全名的卡还不够,他还想要更多的身份证明。管家能说一口流利的西班牙语,但她仍然不想使用它。他们不每天打扫房间!
简洁明了
简洁的酒店。达到了预期目的。
早餐太糟糕了。
价格不错
都好
坏的
I ask for a non-smoking room due to my 2 year baby the room smell like cigarettes.I call front desk to tell them about the room so they won’t think I smoke in there and then get charge for it they didn’t bother to ask us if we wanted to change room or not
The staff seemed overwhelmed with so many reservations. The room was dirty, there was so much dirt left on the floor there was no way it had been mopped. The air conditioner wasn’t working, but they replaced it within a few hours so that was nice. The chain lock on the door was broken, but the deadbolt worked. We survived, but won’t return.
At check in the receptionist was very polite.
The breakfast was lousy.
The walls beside the bed to the bathroom was dirty, incomprehensible.
I made up my mind not to choose a DaysInn again.