酒店回复: Dear Julie,We sincerely apologize for your experience. This is not the level of service we aim to provide. Your concerns will be addressed with our team to ensure this does not happen again. We appreciate your feedback and regret that we did not meet your expectations.Sincerely,Hotel Manager
1.0分
其他
原文
翻译提供方：Google
这家酒店太简陋了，我们觉得住一晚不安全，就取消了预订。如果您带孩子出行，千万不要预订。
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酒店回复: Dear Lisa,We are very sorry to hear that you felt unsafe. Guest security is our top priority, and we take concerns like yours seriously. We will review this matter with our team to ensure a better experience for future guests. Thank you for your feedback.Sincerely,Hotel Manager
3.0分
其他
原文
翻译提供方：Google
我发现有 9 美元的额外收费，我不同意
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酒店回复: Dear Mr. Cohen,Thank you for your feedback. We sincerely apologize for any confusion regarding the extra charge you found. Your concerns will be reviewed with our team to ensure clarity and resolution. Please reach out to us directly so we can investigate and address this matter promptly.Sincerely,Hotel Manager
1.0分
其他
原文
翻译提供方：Google
不推荐，味道不好，没有纸，厕所是一个房间，2张床4人，只有2条毛巾，毛巾有污渍。
据说他们提供的早餐是纯咖啡、水和不新鲜的面包，这是我住过的最差的酒店。
2.0分
其他
原文
翻译提供方：Google
工作人员很棒，但是浴室很脏，而且没有卫生纸。
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酒店回复: Dear Guest,Thank you for highlighting the excellent service from our team. We are truly sorry to hear about the cleanliness issue and lack of supplies in the bathroom. Your comments are important to us and will be addressed with care to ensure a better experience for future stays.Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
糟糕透了
酒店很脏。毛巾上满是污渍。地板马桶和淋浴间令人作呕。
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酒店回复: Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we uphold, and we will address these matters with our housekeeping team immediately. Your feedback is invaluable in helping us improve, and we hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
1.0分
商务出差
原文
翻译提供方：Google
好的
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We would appreciate more details on how we can improve. Your comments are important to us, and we are committed to making necessary improvements. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
1.0分
朋友出游
原文
翻译提供方：Google
最差
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酒店回复: Dear Guest,"We’re sorry to hear that your stay was unsatisfactory. Could you please provide more details about the issues you encountered? We want to resolve this and make it right."Sincerely, Hotel Manager
3.0分
商务出差
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Didn’t get the original room i booked for. I was told once i got there the room had a leak. That was very disappointing. And the elevator was broken. But the replacement room was decent. It was very spacious and clean. Would book again.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience caused by the change in your room and the elevator being out of service. We are glad you found the replacement room spacious and clean and appreciate your willingness to stay with us again.Sincerely,Hotel Manager
离机场近，适合过夜，很方便。
附近有一些餐饮选择。
房间清洁度一般。
入住时他们要求现金。我付了现金，却没有找零。也没有收据。房间桌子、床头板和洗手池周围都有粘性物质。我以后不会再来了。
这家酒店太简陋了，我们觉得住一晚不安全，就取消了预订。如果您带孩子出行，千万不要预订。
我发现有 9 美元的额外收费，我不同意
不推荐，味道不好，没有纸，厕所是一个房间，2张床4人，只有2条毛巾，毛巾有污渍。
据说他们提供的早餐是纯咖啡、水和不新鲜的面包，这是我住过的最差的酒店。
工作人员很棒，但是浴室很脏，而且没有卫生纸。
糟糕透了
酒店很脏。毛巾上满是污渍。地板马桶和淋浴间令人作呕。
好的
最差
Didn’t get the original room i booked for. I was told once i got there the room had a leak. That was very disappointing. And the elevator was broken. But the replacement room was decent. It was very spacious and clean. Would book again.