酒店回复: Dear Emmanuelle, Thank you for taking the time to rate your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive ratings. I will share the same with our team, who I am certain will be encouraged by it. Here at Ramada by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4.0分
情侣出游
Renovation in progress clean room comfy bed and pillows continental breakfast close restaurants and shopping
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酒店回复: Dear Cj,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay good. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
3.0分
家庭亲子
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I can’t say very good and the same can’t say bad! Price very nice for my family, but when we were by the swimming pool, the guys drink the alcohol, my kids don’t understand that. My neighbour was smoked couple times and smoke came to my room. I’m ok with the price but kids don’t want to come back. I hope this hotel can be better!
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酒店回复: Dear Roman, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay did not go as expected. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
1.0分
家庭亲子
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Shower heads but no way to turn them on as they changed spout in tub to regular with no part to pull to start shower. Plug for in tub on bottom was total black mold. Tv in one room no signal. One bathroom never had plug for tub and had to use face cloth. Only have decaffeinated coffee in rooms. Parking not great either. I will never use Ramada again
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酒店回复: Dear Mel,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
2.0分
家庭亲子
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I understand doing construction however this is something that should have been mentioned after booking as we were travelling with a small child who does need to take naps and it’s a little difficult with the construction noises. In addition the rooms themselves weren’t very clean lots of dust microwave didn’t work, not good breakfast options. Overall I should have paid a little more to get a nicer hotel.
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酒店回复: Dear Emir, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay did not go as expected. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
2.0分
其他
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The front desk area smelled bad.
No dishes in Kitchenette room. The staff gave us some, that we had to pick up, only to discover most were OBVIOUSLY dirty, including one pot with dirt, food and even a dead fly!
Garbage and 2 pairs of garbage shoes were in parking lot within 10 ft of our door, the whole 3 days, and very dirty outside. In 10 minutes, a worker could pick up garbage and sweep!! Very dumpy looking outside, especially at the farthest back area, makes for a bad first impression.
1 inch gap under the inside door to the hallway with light and noise coming in. Many doors were this way.
Disgusting couch in room, dirty with greasy looking stains.
Positive
- excellent breakfast
- great pool
- helpful and polite staff
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酒店回复: Dear Lori, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your stay did not go as expected. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
5.0分
其他
The front desk was amazing. Both during check in and check out. We were very pleased with this stay and value. Definitely recommend
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酒店回复: Dear Name,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
员工非常友善和乐于助人。
早餐选择不多。
预订邮件里说按摩浴缸和泳池因维护关闭，所以我们没带泳衣，但到了之后发现它们都开着，这让人挺恼火的。
房卡经常要刷好几次才能用，而且有一扇门根本刷不开，每次都得绕到外面那扇门去。
我们在这里住了一晚，体验很好。酒店干净整洁，床也很舒服。房间里有小厨房，这点很满意。

不知所谓酒店在装修期间不断发出噪音，应该把酒店关门又唔肯退房租了两日入住了两小时便退房怕明天早上一早冇觉好瞓
价格非常实惠的酒店。我和儿子非常喜欢酒店的床、泳池、水疗中心和干净的环境。这家酒店让我们感到惊喜。唯一的缺点是早餐。
Renovation in progress clean room comfy bed and pillows continental breakfast close restaurants and shopping
I can’t say very good and the same can’t say bad! Price very nice for my family, but when we were by the swimming pool, the guys drink the alcohol, my kids don’t understand that. My neighbour was smoked couple times and smoke came to my room. I’m ok with the price but kids don’t want to come back. I hope this hotel can be better!
Shower heads but no way to turn them on as they changed spout in tub to regular with no part to pull to start shower. Plug for in tub on bottom was total black mold. Tv in one room no signal. One bathroom never had plug for tub and had to use face cloth. Only have decaffeinated coffee in rooms. Parking not great either. I will never use Ramada again
I understand doing construction however this is something that should have been mentioned after booking as we were travelling with a small child who does need to take naps and it’s a little difficult with the construction noises. In addition the rooms themselves weren’t very clean lots of dust microwave didn’t work, not good breakfast options. Overall I should have paid a little more to get a nicer hotel.
The front desk area smelled bad.
No dishes in Kitchenette room. The staff gave us some, that we had to pick up, only to discover most were OBVIOUSLY dirty, including one pot with dirt, food and even a dead fly!
Garbage and 2 pairs of garbage shoes were in parking lot within 10 ft of our door, the whole 3 days, and very dirty outside. In 10 minutes, a worker could pick up garbage and sweep!! Very dumpy looking outside, especially at the farthest back area, makes for a bad first impression.
1 inch gap under the inside door to the hallway with light and noise coming in. Many doors were this way.
Disgusting couch in room, dirty with greasy looking stains.
Positive
- excellent breakfast
- great pool
- helpful and polite staff
The front desk was amazing. Both during check in and check out. We were very pleased with this stay and value. Definitely recommend