酒店回复: Thank you for your rating. Here at Days Inn, we continuously strive to meet your needs and expectations. We're so sorry if you were unhappy with your stay even if we gave you a free of charge early check in at 12:00 noon. We hope you will come and stay with us again the next time you’re in Dawson Creek.
2.0分
情侣出游
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The main issues I had were around payment - I called ahead to tell them that we would be checking in late (around 10pm) and they said that was fine - we showed up and checked in but later I realized that they had also charged one of my other cards for the first night...they reversed it eventually but then upon checkout they finalized the original charge for our stay, effective the day we checked in but added another authorization for the full amount of our stay, effective a day after we checked out and that pending charge is still on my card 4 days after checking out - credit card company says they cant dispute it until it is finalized and no longer pending and the hotel just denies that there is second authorization, even though I can clearly see it through my online banking. This was my 4th time staying at this hotel but I think I will try another one next time. Most of the staff was friendly. Breakfast was ok most days (scrambled eggs were barely edible). Housekeeping did not come in to bring us fresh towels, empty garbage etc once in the week we were there - on about day 3 we asked at the front desk if it was because we were leaving our do not disturb sign on until we had breakfast, got ready and left (it was usually removed by about 10 or 11am) and they said they would make a note for them to possibly check later - they knocked on our door at 7am the next morning when we were sleeping and then never came back. We went to the front desk to get towels and TP as needed
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酒店回复: Thank you for taking the time to share your experience at Days Inn Dawson Creek. We regret that some aspects of your stay did not meet your expectations. Please know that we are taking your comments seriously and are actively working to resolve the issues you highlighted. We are sorry for any inconvenience that this may have caused you and it is not our intention to allow these incidents to affect your experience in our hotel. Your feedback helps us improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
5.0分
情侣出游
Both front desk and housekeeping checked to make sure everything was as we wanted. Exercise room clean and well equipped.
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酒店回复: We truly appreciate your kind words and are glad your experience was excellent. It’s always our goal to provide outstanding service. Hope to see you again soon!
4.0分
其他
great option.
all expectations met or exceeded for a double queen room.
comfy clean. would stay here again anytime.
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酒店回复: Thank you for sharing your experience with us. We’re glad to know your stay was generally satisfactory and appreciate your feedback. Your comments help us continue to improve.
3.0分
其他
Not for the business class or families. Definitely a budget hotel. Couldn’t get a late check out. Hotel was dated and staff seemed miserable
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酒店回复: Thank you for taking the time to share your review. We truly appreciate your feedback and your concerns will be addressed. We hope to serving you better in the future.
3.0分
其他
Clean Room & Comfortable Beds.
Was nice they offered the breakfast but the eggs and “meat” were pretty much inedible. Waffle was decent, though!
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酒店回复: Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We will do our best to improve our breakfast in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4.0分
商务出差
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Good property location, rates are expensive
Nice spot close to shopping and restaurants, price fluctuating day after day could gp up over $50 a night overnight
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酒店回复: Thank you for your wonderful review! We hope you will come and stay with us again the next time you’re in Dawson Creek.
5.0分
家庭亲子
We didn’t actually get to stay because of the forest fire evacuations, but we will try again!
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酒店回复: Thanks for giving us a great review. We appreciate your wonderful comments, as we look forward to your next visit. See you soon.
5.0分
其他
Beautiful large room with two queen beds which were very comdy and super clean and quiet. Nice breakfast too
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酒店回复: Thanks for giving us a great review. We appreciate your wonderful comments, as we look forward to your next visit. See you again soon.
4.0分
其他
Property was good but they should ckeck there taps in the shower to make sure they work before they rent out to the public
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酒店回复: Thank you for taking the time out of your schedule to send us a review. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. We hope to be of service to you in the future.
好的
The main issues I had were around payment - I called ahead to tell them that we would be checking in late (around 10pm) and they said that was fine - we showed up and checked in but later I realized that they had also charged one of my other cards for the first night...they reversed it eventually but then upon checkout they finalized the original charge for our stay, effective the day we checked in but added another authorization for the full amount of our stay, effective a day after we checked out and that pending charge is still on my card 4 days after checking out - credit card company says they cant dispute it until it is finalized and no longer pending and the hotel just denies that there is second authorization, even though I can clearly see it through my online banking. This was my 4th time staying at this hotel but I think I will try another one next time. Most of the staff was friendly. Breakfast was ok most days (scrambled eggs were barely edible). Housekeeping did not come in to bring us fresh towels, empty garbage etc once in the week we were there - on about day 3 we asked at the front desk if it was because we were leaving our do not disturb sign on until we had breakfast, got ready and left (it was usually removed by about 10 or 11am) and they said they would make a note for them to possibly check later - they knocked on our door at 7am the next morning when we were sleeping and then never came back. We went to the front desk to get towels and TP as needed
Both front desk and housekeeping checked to make sure everything was as we wanted. Exercise room clean and well equipped.
great option.
all expectations met or exceeded for a double queen room.
comfy clean. would stay here again anytime.
Not for the business class or families. Definitely a budget hotel. Couldn’t get a late check out. Hotel was dated and staff seemed miserable
Clean Room & Comfortable Beds.
Was nice they offered the breakfast but the eggs and “meat” were pretty much inedible. Waffle was decent, though!
Good property location, rates are expensive
Nice spot close to shopping and restaurants, price fluctuating day after day could gp up over $50 a night overnight
We didn’t actually get to stay because of the forest fire evacuations, but we will try again!
Beautiful large room with two queen beds which were very comdy and super clean and quiet. Nice breakfast too
Property was good but they should ckeck there taps in the shower to make sure they work before they rent out to the public