You need to change your Mattresses they are old, carpet in the hole is very old as well.
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酒店回复: Dear Sevil,Thank you for taking the time to share your feedback. We’re sorry to hear that the mattress and carpet did not meet your expectations. We appreciate your comments as they help us identify areas for improvement, and we are in the process of reviewing updates to both our guest room furnishings and hallway carpets. We hope you’ll consider giving us another chance in the future.
4.0分
其他
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When I checked in the door cards were not activated. We tried them every which way on the door from parking lot then our room door wouldn’t turn green to open. My husband ran down to front desk to get them activated. That was a little annoying as our room wasn’t close to the front desk.
Room was nice but when I went to use the hairdryer there was no plug socket in bathroom. Closet socket was in the coffee bar area and I had to unplug everything to get the large hairdryer plug into the one and only socket in that area. I needed the mirror so the lay out to use hairdryer while looking in a mirror you need to unplug everything at the coffee bar. Both sides of bed could use a nightstand.
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酒店回复: Dear Susan,Thank you for sharing your detailed feedback. We apologize for the inconvenience with the door cards and the hairdryer setup — we understand how that could be frustrating. We also appreciate your suggestions regarding nightstands and the layout for hair styling; we’ll pass these on to our team as we continually look for ways to improve the guest experience. We’re glad you found the room itself nice and hope to have the opportunity to welcome you back for a smoother stay.
3.0分
商务出差
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Good value for money. However it is full of crack ******* and my room had the vending machine just outside so you'd hear them at all hours. Staff were courteous enough. And none of the street people living there were rude or threatening in any way. But it's definitely a budget option.
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酒店回复: Dear Jakob,Thank you for sharing your feedback. We’re glad to hear you found our staff courteous and felt safe during your stay. We understand the concerns you mentioned and appreciate you bringing them to our attention — guest comfort is very important to us, and we’ll continue working to ensure a better experience for all our visitors. We hope you will be back to stay with us again in the near future.
5.0分
其他
Great spot and lovely hot tub and pool area especially with the lighting at night it was awesome. Super short skip to the beach and restaurants as well !
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酒店回复: Dear Brock,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our pool and hot tub area, especially the nighttime ambiance, and that you appreciated our convenient location near the beach and local restaurants. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay!
5.0分
商务出差
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Hotel is old and showing it. Beds were new though and very comfortable. Not enough plug ins and usb ports in the room. All in all a decent stay but the hotel could use a makeover
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酒店回复: Dear Cliff,Thank you for sharing your feedback. We’re glad to hear that you found the beds comfortable and that your stay was overall decent. We appreciate your comments regarding the limited plugs and USB ports, as well as the need for updates to the property. Your input is valuable and will help us plan improvements for a better guest experience in the future.
4.0分
情侣出游
Great staff and comfortable rooms. Lovely pool atrium area. Exterior of property is plain.
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酒店回复: Dear Patricia,Thank you for your feedback! We’re glad you enjoyed our friendly staff, comfortable rooms, and pool atrium area. We appreciate your comments about the exterior and will keep them in mind as we continue to improve. We hope to welcome you back soon!
我们入住了彭蒂克顿桑德曼酒店，整体来说住得很愉快，但我希望管理层能关注一个问题。客房的洗手间门没有锁，这对于有孩子的家庭或合住的团体来说很不方便，因为当有人洗澡或使用洗手间时，很难保证隐私。由于酒店工作人员也可以进入房间进行客房服务，这可能会导致洗手间门被无意中打开。大多数酒店都将门锁作为标准配置，我认为在这里加装门锁将大大提高客人的舒适度和隐私。
很棒的酒店。员工很友好。位置便利，步行即可到达湖边和一些餐馆。
我们房间里有一个不属于我们的脏勺子，除此之外一切都很棒！
这栋楼有点破旧，整栋楼只有一部电梯。游泳池在装修，不含早餐，空调噪音很大，感觉就像整晚睡在一个大引擎旁边。唯一好的是房间还算干净，但家具非常老旧。我和我丈夫加起来大概260磅，床只要稍微动一下就吱呀作响……我住这儿是因为我的爱彼迎房东没出现，加拿大国庆长周末我们临时找不到其他选择才住了这里。
You need to change your Mattresses they are old, carpet in the hole is very old as well.
When I checked in the door cards were not activated. We tried them every which way on the door from parking lot then our room door wouldn’t turn green to open. My husband ran down to front desk to get them activated. That was a little annoying as our room wasn’t close to the front desk.
Room was nice but when I went to use the hairdryer there was no plug socket in bathroom. Closet socket was in the coffee bar area and I had to unplug everything to get the large hairdryer plug into the one and only socket in that area. I needed the mirror so the lay out to use hairdryer while looking in a mirror you need to unplug everything at the coffee bar. Both sides of bed could use a nightstand.
Good value for money. However it is full of crack ******* and my room had the vending machine just outside so you'd hear them at all hours. Staff were courteous enough. And none of the street people living there were rude or threatening in any way. But it's definitely a budget option.
Great spot and lovely hot tub and pool area especially with the lighting at night it was awesome. Super short skip to the beach and restaurants as well !
Hotel is old and showing it. Beds were new though and very comfortable. Not enough plug ins and usb ports in the room. All in all a decent stay but the hotel could use a makeover
Great staff and comfortable rooms. Lovely pool atrium area. Exterior of property is plain.