Breakfast was not included so cannot comment on that. The only thing that bothers me is the $200 deposit that takes a while to get back on the credit card. Otherwise, the hotel has improved and very comfortable bed, thank you!
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酒店回复: Hello Sheryl. Thank you for taking time out of your day to provide feedback on your recent stay with us. I will be sure to take your concerns about the time it takes for the incidental pre-authorization to our payment provider and see if we can improve the time it takes to release the funds. I do hope we get the pleasure of welcoming you back again soon. Have a great day.
3.0分
其他
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The room was in good condition, would have been nice if it had a place to hang coats, and we were able to use thenTV to its full potential. And would have been better if we could have used the pool and hottub on the first night there was also no free breakfast like they advertised
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酒店回复: Hello Heather. Thank you for taking time out of your day to provide feedback on your recent stay with us. I will bring your comments to my team and see if we can improve our services. Have a great day.
5.0分
其他
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I really love the renovations. They look amazing. I always stay here when I’m passing through and it’s very comfortable and quiet and everyone’s really accommodating.
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酒店回复: Hello Sonia. thank you for the glowing review of our hotel. I am glad that you liked the renovations and found our team to be accommodating. I look forward to your next visit. Have a great day.
5.0分
家庭亲子
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Our room was incorrect upon arrival and the room we booked was sold out. In the morning talking with the General Manager Brent, he apologized and gave us a voucher for or families breakfast. It was well handled by the manager and we will be back to this hotel after seeing the hospitality and doing the right thing which is harder to find in today’s world.
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酒店回复: Hello Justin. I greatly appreciate you coming to speak with me this morning. I am happy that I was able to work with you and resolve the issue with your reservation and appreciate your patience with us. I look forward to your next stay and will work with my team, ensuring we meet and exceed our valued guests expectations. Have a wonderful day.
4.0分
家庭亲子
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Everything was great! Kind and helpful staff.
The sofa bed sheets were not clean. Our only issue though. Comfy bed. Also, you had way nicer toilet paper in the summer.
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酒店回复: Hello Pamela. Thank you for taking the time to provide feedback on your recent stay with us. I will be sure to bring up the sofa bedding to my team so we can correct that moving forward. I am glad that you had a positive stay and look forward to your next visit. Have a wonderful day.
5.0分
情侣出游
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I’ve stayed at this property multiple times and it’s so nice now with newly renovated rooms. Tip when you’re making your reservation is to request a room on the backside of the hotel as it’s quieter without the highway noise.
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酒店回复: Hello Roberta. Thank you for the 10/10 review of our hotel. I am glad that you always enjoy your stay with us and appreciate you giving other travelers the tip on booking. I look forward to your next visit. Have a great day.
5.0分
其他
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I found it to be a very lovely hotel my only complaint is the room I booked had a closet and a skinny table. I didn't confirm at the check in desk and was sad to see no closet no table. I had to work one day on my laptop with a secondary screen it was a catastrophe but I managed. So if one books a room on line it should be as it looked on line. I have learned my lesson and will confirm I am getting what I actually booked next time.
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酒店回复: Hello Lisa. Thank you for providing feedback on your recent stay with us. I will examine this further and see if I can add a separate booking code for our smaller King rooms. I do hope you will give us another chance in the future. Have a great day.
1.0分
情侣出游
Room small no closet to hang clothes bathroom door nearly impossible to close also main entry door had to force it to close and lock
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酒店回复: Hello Tom. I apologize that we did not meet your expectations. I do hope you will give us another chance in the future. Have a great day.
4.0分
家庭亲子
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Room was clean and up to date. Dennys restaurant attached so thats convenient. Friendly staff. Good location for us as close to family. Hot tub was out of order and filled with brown water which was disappointing.
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酒店回复: Hello Brian. I apologize for our hot tub being down, we had an unexpected maintenance issue. I am glad that you enjoyed the rest of your stay. I do hope you will visit us again. Have a great day.
酒店就在公路边，很好找，距离城里也很近。6月底才装修完，设施特别新，房间干净整洁，卫生间热水淋浴特别舒服，酒店前台小哥热情好客，有问必答，很贴心。酒店和Danny's快餐通着，吃饭很方便。推荐入住。
Breakfast was not included so cannot comment on that. The only thing that bothers me is the $200 deposit that takes a while to get back on the credit card. Otherwise, the hotel has improved and very comfortable bed, thank you!
The room was in good condition, would have been nice if it had a place to hang coats, and we were able to use thenTV to its full potential. And would have been better if we could have used the pool and hottub on the first night there was also no free breakfast like they advertised
I really love the renovations. They look amazing. I always stay here when I’m passing through and it’s very comfortable and quiet and everyone’s really accommodating.
Our room was incorrect upon arrival and the room we booked was sold out. In the morning talking with the General Manager Brent, he apologized and gave us a voucher for or families breakfast. It was well handled by the manager and we will be back to this hotel after seeing the hospitality and doing the right thing which is harder to find in today’s world.
Everything was great! Kind and helpful staff.
The sofa bed sheets were not clean. Our only issue though. Comfy bed. Also, you had way nicer toilet paper in the summer.
I’ve stayed at this property multiple times and it’s so nice now with newly renovated rooms. Tip when you’re making your reservation is to request a room on the backside of the hotel as it’s quieter without the highway noise.
I found it to be a very lovely hotel my only complaint is the room I booked had a closet and a skinny table. I didn't confirm at the check in desk and was sad to see no closet no table. I had to work one day on my laptop with a secondary screen it was a catastrophe but I managed. So if one books a room on line it should be as it looked on line. I have learned my lesson and will confirm I am getting what I actually booked next time.
Room small no closet to hang clothes bathroom door nearly impossible to close also main entry door had to force it to close and lock
Room was clean and up to date. Dennys restaurant attached so thats convenient. Friendly staff. Good location for us as close to family. Hot tub was out of order and filled with brown water which was disappointing.