yes, the room is clean, and the staff are friendly. I have a wonderful night staying here. Thanks.
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酒店回复: Hello Tsai,We're thrilled to hear that you enjoyed your stay with us! It's great to know our cleanliness and friendly staff contributed to your wonderful night. We appreciate your feedback and hope to welcome you back for another pleasant experience in the future. Thank you for choosing to stay with us!
3.0分
家庭亲子
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Our family had a pleasant stay at the Comfort Inn, and we truly appreciated the excellent customer service provided by the staff. Everyone was welcoming and helpful, which made our visit enjoyable. However, we did experience a few concerns during our stay. The refrigerator in our room was not working, and we noticed some mold in the shower area. Additionally, the breakfast options were minimal, and we felt there could have been a few more selections available.
Despite these issues, our overall experience was positive, and we were grateful for the hospitality shown to our family.
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酒店回复: Hello kalik,Thank you for sharing your feedback regarding your recent stay. We're delighted to hear that our staff provided excellent customer service and contributed to your pleasant experience. Your concerns about the refrigerator, shower cleanliness, and breakfast options are noted and will be passed along to the appropriate team for review. We appreciate your positive comments and look forward to welcoming you and your family back in the future for an even better stay.
4.0分
其他
The room was kept up to my standards of a clean well furnished room with supplies. The staff was always friendly and helpful.
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酒店回复: Hello Linda,Thank you for your positive feedback about the cleanliness and furnishings of your room, as well as the helpfulness of our staff. We are pleased to hear that our team made a good impression during your stay. Your comments will be shared with our staff to encourage their continued commitment to exceptional service. We appreciate your thoughts and hope to see you again in the future for another enjoyable stay.
3.0分
其他
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The room and the hotel were clean. However the hotel had a musty, old smell and it looked like it had seen better years. Worn carpets, polyester sheets, dings and dents.
The breakfast was adequate but nothing special.
For a quick stopover it did the job.
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酒店回复: Hello Abigail,Thank you for your feedback regarding your recent stay. We're glad to hear that you found the room and hotel clean, and appreciate your comments about the condition of the property and breakfast. Your observations are valuable as they help us identify areas for improvement. We hope your travels bring you back to our area in the future for another quick stopover.
1.0分
家庭亲子
Room had bug food buffet was very disappointing
No bacon no potatoes and small muffins that were not refilled… will not stay there again
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酒店回复: Hello Susan,Thank you for sharing your feedback. We take all guest comments seriously, and your concerns regarding the cleanliness and dining options will be addressed with our team. Our aim is to provide a comfortable experience for all guests, and we regret that we fell short during your stay. We wish you the best in your future travels and hope you find accommodations that better meet your expectations.
3.0分
其他
My room was by the pool and or was very noisy with people coming in and out. Room 102 should not be available to visitors
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酒店回复: Hello Michelle,Thank you for sharing your feedback regarding your stay. We appreciate your observation about room location and noise levels. Your comments are valuable and will be taken into consideration as we continually assess our room assignments and guest experiences. We understand that a restful environment is essential for a positive stay, and we hope to enhance the experience for future guests. Thank you for your insights.
3.0分
其他
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The room was outdated and smelled like it had rained inside the room. There were no updated outlets for USB or at least charge our phones. As this stay was not planned at all we had no clothes, no toiletries or chargers. The charger situation was unacceptable because I had to go out immediately and spend $100 on 2 wall chargers and 2 cords. I had one but it wasn't going to work alone.
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酒店回复: Hello keith,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the room and understand how important modern amenities are for our guests. Your experience with the charging options is noted, and we will continue to explore ways to improve this aspect of our accommodations. We hope you were able to enjoy your time despite these challenges and appreciate your understanding.
3.0分
商务出差
The curtains don’t permit have a good night because are transparent and all lights enter to the room ! I don’t like it
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酒店回复: Hello Jennifer,Thank you for sharing your feedback regarding the curtains in your room. We aim to provide a comfortable environment for all our guests, and your comments are invaluable in our continuous improvement efforts. We encourage guests to communicate any concerns during their stay so we can address them promptly. We hope to welcome you back for a more enjoyable experience in the future.
第二次入住了，客服服务还是一如既往的棒。如果是匆匆住一晚的话，这里完全符合预期。
房间脏乱，有异味，没有毛巾，空调噪音很大。
yes, the room is clean, and the staff are friendly. I have a wonderful night staying here. Thanks.
Our family had a pleasant stay at the Comfort Inn, and we truly appreciated the excellent customer service provided by the staff. Everyone was welcoming and helpful, which made our visit enjoyable. However, we did experience a few concerns during our stay. The refrigerator in our room was not working, and we noticed some mold in the shower area. Additionally, the breakfast options were minimal, and we felt there could have been a few more selections available.
Despite these issues, our overall experience was positive, and we were grateful for the hospitality shown to our family.
The room was kept up to my standards of a clean well furnished room with supplies. The staff was always friendly and helpful.
The room and the hotel were clean. However the hotel had a musty, old smell and it looked like it had seen better years. Worn carpets, polyester sheets, dings and dents.
The breakfast was adequate but nothing special.
For a quick stopover it did the job.
Room had bug food buffet was very disappointing
No bacon no potatoes and small muffins that were not refilled… will not stay there again
My room was by the pool and or was very noisy with people coming in and out. Room 102 should not be available to visitors
The room was outdated and smelled like it had rained inside the room. There were no updated outlets for USB or at least charge our phones. As this stay was not planned at all we had no clothes, no toiletries or chargers. The charger situation was unacceptable because I had to go out immediately and spend $100 on 2 wall chargers and 2 cords. I had one but it wasn't going to work alone.
The curtains don’t permit have a good night because are transparent and all lights enter to the room ! I don’t like it