酒店回复: Dear Guest,Thank you for staying with us and for sharing your experience.We are pleased that you enjoyed our prime location, just steps away from Avenida da Liberdade, offering both tranquillity and easy walking access to many of Lisbon’s main attractions in the historic centre.We are also delighted to hear that you found our Art Deco hotel well-maintained and that the overall feeling was good during your stay. The Hotel Britania Art Deco reflects the spirit of the 1940s, by design. Conceived by the celebrated Portuguese architect Cassiano Branco, it has been carefully restored to preserve its original Art Deco character. Authentic features such as cork floors, period furnishings, and historical details have been intentionally maintained to provide our Guests with a genuine experience of Lisbon’s timeless allure. This distinctive atmosphere is at the heart of who we are. While we offer all the modern comforts, our focus remains on preserving a true sense of place and history, rather than adopting a contemporary or impersonal style.We hope to have the opportunity to welcome you one day again in the future.Kind regards,Diogo LaranjoGeneral Manager
酒店回复: Dear Guest,Thank you for staying with us and for sharing such a thoughtful review.We’re delighted to hear that you enjoyed your stay at our hotel and appreciated its authentic Art Deco gem by architect Cassiano Branco, lovingly preserved to reflect the glamour of Lisbon in the 1940s while offering today’s comfort. As part of the Lisbon Heritage Hotels group, we take great pride in offering a unique and authentic experience, and it’s fantastic to know you felt that throughout your stay. We are thrilled that you enjoyed our vintage atmosphere, but even more delighted to hear about your experience with our receptionist. Her foresight with the umbrella is a perfect example of the care we strive to provide. We will be sure to share your praise with her, she will be so happy to know she helped keep you dry during that Lisbon rainy day!It was a pleasure to have you at Hotel Britania Art Deco Hotel and we look forward to welcoming you soon at our beautiful city.Kind regards,Diogo LaranjoGeneral Manager
酒店回复: Dear Jiamin,We are truly sorry to read that your experience did not meet your expectations. Please rest assured that the situation you described was taken very seriously and carefully reviewed by our management and housekeeping teams.We deeply regret that this situation occurred, as it does not reflect our usual standards, something clearly reflected in the large number of positive reviews we receive from our Guests. Cleanliness and Guest comfort are priorities for us, and your feedback has been shared with our team to ensure continuous improvement.Kind regards,Diogo LaranjoGeneral Manager
4.5分
经典房
朋友出游
古老酒店，设施也相对陈旧，公共场所相对温馨。
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酒店回复: Dear Karen-He,Thank you for staying with us and for sharing your experience.We are pleased to know that you found the common areas welcoming, as these spaces are an important part of the hotel’s identity.The Hotel Britania Art Deco reflects the spirit of the 1940s, by design. Conceived by the celebrated Portuguese architect Cassiano Branco, it has been carefully restored to preserve its original Art Deco character. Authentic features such as cork floors, period furnishings, and historical details have been intentionally maintained to provide our Guests with a genuine experience of Lisbon’s timeless allure. This distinctive atmosphere is at the heart of who we are. While we offer all the modern comforts, our focus remains on preserving a true sense of place and history, rather than adopting a contemporary or impersonal style.We hope to have the opportunity to welcome you one day again in the future.Kind regards,Diogo LaranjoGeneral Manager
酒店回复: Dear Guest,Thank you for staying with us and for sharing your experience. We are glad that you value our central location at the exclusive Avenida Liberdade neighbourhood and the large and comfortable rooms.We truly appreciate your kind words about our team at the front desk. Knowing our efforts made your stay special is very rewarding, and we’ll gladly share your feedback with them.It is a point of honour for us that every member of our staff, without exception, have a friendly and attentive attitude at all time and we are sorry if that was not your perception with a member of the staff.We sincerely hope to have the pleasure of welcoming you again one day to our historic city.Kind regards,Diogo LaranjoGeneral Manager
老酒店，但维护德不错。离自由大道挺近，总体感觉不错。
酒店环境很复古且英式，最令人难忘的是前台服务小姐姐特别体贴的追出来送雨伞，当天上午出门的时候天气晴朗，以为是个晴天，结果真的中午下起来了雷阵雨，这把雨伞救了我们，太感谢体贴温柔且爱笑的前台服务小姐姐了～给我们在里斯本留下了最深刻的印象
入住体验很差。浴缸排水口非常脏，里面全是黑色污垢，使用时感到非常恶心。
当晚酒店满房，前台表示无法换房，只能让我继续住下。这种处理方式让我觉得非常不负责任。
我拍照录像反馈后，酒店只给了一张下次入住的房券作为补偿。但我已经离开葡萄牙，这样的补偿完全没有意义。
短时间内就发现卫生问题这么严重，对这家酒店的清洁和管理都失去了信任。不会再入住，也不推荐。
古老酒店，设施也相对陈旧，公共场所相对温馨。
在里斯本最后的一晚，本想着随便凑合住一晚的，没想到超出预期的好！
从装修风格可以看出很老派，设备维护的很新，床铺很干净，我甚至没有铺一次性床单。
入住还会送两家博物馆的门票，免费参观。
大堂的工作人员服务态度很好！😊
寄存行李没有时间限制，很方便，因为我们是凌晨的飞机。上午追完海豚，参观完修道院，晚上看好夜场电影F1正好回酒店拿行李赶飞机。
酒店非常干净，房间很大，有露台，出门一个拐弯就到了自由大道，去哪都方便。餐厅古色古香的，图二图三便是，欧洲风味浓，早餐也很好，图一是酒店大门，总之很满意。
酒店所有员工的服务都非常棒。早餐很丰盛，位置绝佳，房间干净宽敞。
一家小型的英式风格酒店，装修风格很喜欢。
虽然设施比较老旧，但维护的很好，房间特别大！房间里赠送了酒，水，和饮料。
餐厅每天还有免费的下午茶，咖啡和酒。
位置在自由大道，离中心稍微有点距离，但很安静！
这是一个小宾馆，只有30多个房间，但很精致！装饰很美。早餐品种不多，餐桌很干净，每天有小蛋挞。
宾馆地理位置优越，离最繁华的自由大道只有五六分钟步行，旁边有饭店奢饰品商店。
在广场对面的那家饭店又便宜又好吃，服务员激情澎湃，我们去了二次。
房间很干净，很安静。
入住要缴费99欧。
水是收费的。
房间里的设施很完备很有细节！有足够多的衣架，门口有挂衣服的地方，房间和卫生间都很宽敞，配有牙刷拖鞋。
位置很好，房间很大，服务很赞，前台负责任的推荐当地餐厅，积极帮我们规划极限一日游的交通方案，这是一家非常有温度的酒店（不过酒店有个黑人门童不怎么样，倒是白人门童大叔的微笑和服务非常温暖）