酒店回复: Dear Guest,Thank you for staying with us and for sharing such a thoughtful review.We’re delighted to hear that you enjoyed your stay at our hotel and appreciated its authentic Art Deco gem by architect Cassiano Branco, lovingly preserved to reflect the glamour of Lisbon in the 1940s while offering today’s comfort. As part of the Lisbon Heritage Hotels group, we take great pride in offering a unique and authentic experience, and it’s fantastic to know you felt that throughout your stay. We are thrilled that you enjoyed our vintage atmosphere, but even more delighted to hear about your experience with our receptionist. Her foresight with the umbrella is a perfect example of the care we strive to provide. We will be sure to share your praise with her, she will be so happy to know she helped keep you dry during that Lisbon rainy day!It was a pleasure to have you at Hotel Britania Art Deco Hotel and we look forward to welcoming you soon at our beautiful city.Kind regards,Diogo LaranjoGeneral Manager
酒店回复: Dear Jiamin,We are truly sorry to read that your experience did not meet your expectations. Please rest assured that the situation you described was taken very seriously and carefully reviewed by our management and housekeeping teams.We deeply regret that this situation occurred, as it does not reflect our usual standards, something clearly reflected in the large number of positive reviews we receive from our Guests. Cleanliness and Guest comfort are priorities for us, and your feedback has been shared with our team to ensure continuous improvement.Kind regards,Diogo LaranjoGeneral Manager
4.5分
经典房
朋友出游
古老酒店,设施也相对陈旧,公共场所相对温馨。
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酒店回复: Dear Karen-He,Thank you for staying with us and for sharing your experience.We are pleased to know that you found the common areas welcoming, as these spaces are an important part of the hotel’s identity.The Hotel Britania Art Deco reflects the spirit of the 1940s, by design. Conceived by the celebrated Portuguese architect Cassiano Branco, it has been carefully restored to preserve its original Art Deco character. Authentic features such as cork floors, period furnishings, and historical details have been intentionally maintained to provide our Guests with a genuine experience of Lisbon’s timeless allure. This distinctive atmosphere is at the heart of who we are. While we offer all the modern comforts, our focus remains on preserving a true sense of place and history, rather than adopting a contemporary or impersonal style.We hope to have the opportunity to welcome you one day again in the future.Kind regards,Diogo LaranjoGeneral Manager
酒店回复: Dear Guest,Thank you for staying with us and for sharing your experience.We are pleased that you enjoyed our prime location, just steps away from Avenida da Liberdade, offering both tranquillity and easy walking access to many of Lisbon’s main attractions in the historic centre.We are also delighted to hear that you found our Art Deco hotel well-maintained and that the overall feeling was good during your stay. The Hotel Britania Art Deco reflects the spirit of the 1940s, by design. Conceived by the celebrated Portuguese architect Cassiano Branco, it has been carefully restored to preserve its original Art Deco character. Authentic features such as cork floors, period furnishings, and historical details have been intentionally maintained to provide our Guests with a genuine experience of Lisbon’s timeless allure. This distinctive atmosphere is at the heart of who we are. While we offer all the modern comforts, our focus remains on preserving a true sense of place and history, rather than adopting a contemporary or impersonal style.We hope to have the opportunity to welcome you one day again in the future.Kind regards,Diogo LaranjoGeneral Manager
酒店环境很复古且英式,最令人难忘的是前台服务小姐姐特别体贴的追出来送雨伞,当天上午出门的时候天气晴朗,以为是个晴天,结果真的中午下起来了雷阵雨,这把雨伞救了我们,太感谢体贴温柔且爱笑的前台服务小姐姐了~给我们在里斯本留下了最深刻的印象
本次欧洲行程最满意的酒店就是这家,服务态度好,房间虽然有点旧但维护的很好且很宽敞,附赠的餐食和饮品很多,强烈推荐!!
这家酒店算是一个精品小酒店,服务在欧洲算是非常好的,前台英语非常好,且很热情,会提醒房客注意天气,防范小偷等等。
房间比较有历史感,但是做了很多现代化改造,床头和梳妆台都有无线手机充电器和转换插头,特别适合游客。
酒店附赠早餐和下午茶,下午茶从四点到九点,有各种酒水、点心,特别适合坐下来聊聊天休息一下。早餐和下午茶都在一楼大厅的图书馆,有一种在漂亮客厅里吃饭聊天的感觉,很惬意。酒店每间房还赠送了葡萄酒,意外的很好喝,算是小小惊喜了。
综合来看,这家店性价比很高,会让你有一种物超所值的感觉。
入住体验很差。浴缸排水口非常脏,里面全是黑色污垢,使用时感到非常恶心。
当晚酒店满房,前台表示无法换房,只能让我继续住下。这种处理方式让我觉得非常不负责任。
我拍照录像反馈后,酒店只给了一张下次入住的房券作为补偿。但我已经离开葡萄牙,这样的补偿完全没有意义。
短时间内就发现卫生问题这么严重,对这家酒店的清洁和管理都失去了信任。不会再入住,也不推荐。
古老酒店,设施也相对陈旧,公共场所相对温馨。
精品酒店,很复古,氛围我很喜欢。房间很美,里面有免费的葡萄酒,每天睡前一杯超赞!服务人员超级棒,有礼貌,也帮了我超多忙——我的箱子锁坏了,他们立马帮我解决了问题,有求必应,服务一流。地理位置也不错的
在里斯本最后的一晚,本想着随便凑合住一晚的,没想到超出预期的好!
从装修风格可以看出很老派,设备维护的很新,床铺很干净,我甚至没有铺一次性床单。
入住还会送两家博物馆的门票,免费参观。
大堂的工作人员服务态度很好!😊
寄存行李没有时间限制,很方便,因为我们是凌晨的飞机。上午追完海豚,参观完修道院,晚上看好夜场电影F1正好回酒店拿行李赶飞机。
老酒店,但维护德不错。离自由大道挺近,总体感觉不错。
酒店非常干净,房间很大,有露台,出门一个拐弯就到了自由大道,去哪都方便。餐厅古色古香的,图二图三便是,欧洲风味浓,早餐也很好,图一是酒店大门,总之很满意。
酒店历史很长,缺点是卫生间设施老旧,床吱吱作响,受限于面积较小,早餐很一般,不建议花钱在酒店吃,可以出去。
优点是服务好,地理位置好。
酒店位于闹市区,紧邻自由大道,逛街非常方便。房间宽敞舒适,床也非常舒服,洗漱用品也有品味。服务非常好,可以提供免费的下午茶