酒店回复: Hello Anthony,Nos alegra saber que disfrutó de un buen servicio durante su estancia. Su satisfacción es importante para nosotros y apreciamos sus comentarios. Esperamos poder darle la bienvenida nuevamente en el futuro para que viva otra experiencia placentera. Si tiene algún otro comentario o sugerencia, no dude en compartirlo. Su opinión es valiosa para seguir mejorando.
2.0分
其他
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Clusters of loud, obnoxious smokers at entrance, a rock to hold open the door to the so-called patio which consisted of a dirty plastic table & a few plastic chairs, breakfast was same all 3 days we looked at it (opted out after looking), underdone some kind of sausage-like patties, scrambled eggs, waffle maker available; no maid service, no trash cans emptied, no fresh towels for 4-day stay, front desk infrequently staffed
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酒店回复: Hello Mary,Thank you for your feedback regarding your recent stay. We take all guest comments seriously and appreciate your insights on the smoking area, breakfast options, and housekeeping services. Your input will be shared with management as they review ways to enhance our guest experience. We hope you consider staying with us again in the future and that your next visit reflects an improved experience.
3.0分
其他
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Overall it was it was a place to sleep for one night. Not a long term stay. Shower had damage when I walked into the room already the towels looked as they were stained brown it was highly out of date but I understand it’s fine place to lay your head for the night.
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酒店回复: Hello William,Thank you for sharing your feedback about your recent stay. We're glad to hear that our hotel served its purpose for a short visit. Your comments regarding the shower and towels are appreciated, as they help us understand areas for improvement. We value your input and hope you have a great day ahead.
4.0分
家庭亲子
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Pool was clean and breakfast was good. Front desk receptionist was helpful. Only issue was people above me and my kiddo up all night stomping around like elephants. Other than that we enjoyed our stay. Been here a few times and will be back.
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酒店回复: Hello Andrea,Thank you for sharing your feedback! We're glad to hear you enjoyed the pool, breakfast, and found our front desk team helpful. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your experience is valued as it helps us enhance our services for future stays.
5.0分
其他
Needs some updating- people would slam doors but that’s the biggest downfall and breakfast could have been better
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酒店回复: Hello Caitlin,Thank you for sharing your feedback with us. We appreciate your input regarding the need for updates and the breakfast options, as guest experiences help us improve our services. We understand how important a peaceful atmosphere is, and we will certainly take your comments into consideration moving forward. Your insights are invaluable, and we hope to welcome you back in the future for an improved experience.
1.0分
家庭亲子
The tub was disgusting. Floors dirty. Continental breakfast was 4 little muffins, 2 English muffins or I could have stale cereal or make a waffle.
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酒店回复: Hello Leah,Thank you for sharing your feedback regarding your stay. We take cleanliness and the quality of our breakfast offerings seriously and will review your comments with the team to ensure we provide a better experience for future guests. We appreciate your input as it helps us improve. Thank you for your understanding, and we hope you find a more suitable accommodations in the future.
5.0分
其他
Water pressure for jacuzzi tub was horrible in room 109 took over an hour to get it half full.
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酒店回复: Hello Tristan,Thank you for your feedback regarding the water pressure in the jacuzzi tub. We understand that this can impact your experience, and we appreciate you bringing it to our attention. Your comments will be shared with our management team for their review. We strive to provide a comfortable stay for all our guests and value your input to help us improve. We hope to welcome you back in the future for a more enjoyable stay.
2.0分
其他
The AC unit was off when we checked in so we were met with an extremely hot room , we had a reservation so the AC should have started in
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酒店回复: Hello Juleyelon,Thank you for your assessment regarding your check-in experience. We strive to ensure guest comfort at all times, and we appreciate you bringing this to our attention. We will take your comments into consideration as we continuously work to improve our services and facilities. Your observations are valuable to us, and we hope you will consider staying with us again in the future for a better experience.
5.0分
其他
Great value for the price!
Everything was lovely. The hotel was clean, the staff was friendly and helpful.
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酒店回复: Hello Jean,Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed the cleanliness of our facilities and found our staff to be friendly and helpful. Your experience is important to us, and we hope to welcome you back for another lovely stay in the future.
开车一整天后，能找到一家维护良好、干净舒适又实惠的酒店真是松了一口气。真希望我在纽约州际公路沿线也能找到这样的酒店。
好服务
Clusters of loud, obnoxious smokers at entrance, a rock to hold open the door to the so-called patio which consisted of a dirty plastic table & a few plastic chairs, breakfast was same all 3 days we looked at it (opted out after looking), underdone some kind of sausage-like patties, scrambled eggs, waffle maker available; no maid service, no trash cans emptied, no fresh towels for 4-day stay, front desk infrequently staffed
Overall it was it was a place to sleep for one night. Not a long term stay. Shower had damage when I walked into the room already the towels looked as they were stained brown it was highly out of date but I understand it’s fine place to lay your head for the night.
Pool was clean and breakfast was good. Front desk receptionist was helpful. Only issue was people above me and my kiddo up all night stomping around like elephants. Other than that we enjoyed our stay. Been here a few times and will be back.
Needs some updating- people would slam doors but that’s the biggest downfall and breakfast could have been better
The tub was disgusting. Floors dirty. Continental breakfast was 4 little muffins, 2 English muffins or I could have stale cereal or make a waffle.
Water pressure for jacuzzi tub was horrible in room 109 took over an hour to get it half full.
The AC unit was off when we checked in so we were met with an extremely hot room , we had a reservation so the AC should have started in
Great value for the price!
Everything was lovely. The hotel was clean, the staff was friendly and helpful.