Upon our arrival, the front desk staff were really nice as well as our entire stay. The pool and hot tub were refreshing. However the room was small anns the beds were not comfortable at all. Beyond hard.
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酒店回复: Good afternoon, and thank you so much for taking the time to leave us some notes about your recent stay with us! While were thrilled to hear that the staff were kind, courteous, and accommodating, we're sorry you felt like your space was too small. In a property of this age, we can appreciate how the dimensions of your facilities are smaller than most we see today. Hopefully, it was otherwise clean and well-stocked for your needs. We're proud of our new mattresses, but can understand that sometimes it just isn't like your own. If ever you require some additional bedding to cozy things up, it is available 24-hours at our concierge.
5.0分
其他
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The staff were so welcoming, accommodating, and someone was always available if assistance was needs. We will definitely be but to stay at this hotel when we come to visit family again 💓
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酒店回复: Good evening, and thank you so much for your kind words about your time with us! We're pleased to hear that the team on Harvey Street provided a warm stay, and that you had everything you needed. We'll be thrilled to welcome you back, anytime!
5.0分
其他
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Was greeted very pleasantly upon check-in. Our room had just been cleaned and is very nice.. our beds were brand new and extremely comfortable the best probably I’ve had in a motel ever anywhere. It was heavenly.
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酒店回复: Good Evening! Thank you so much for your generous review! We're thrilled to hear that you enjoyed our new mattresses and bed frames - we're pretty proud of them, too! We know that a good night's sleep, while away from your own bed, is key to a successful stay. We can't wait to show you our finished renovations the next time you're able to stay by us, and hope you enjoy the Autumn season!
2.0分
其他
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Caliber of other guests were atrocious. A family stayed above us and the children ran around back and forth until 1:00 am. Then a guy smoking pot in the parking lot until 3:00 a with the radio blaring- A previous guest had cut open the coffee condiment bags to remove the straws- drug paraphernalia. Spend more money and stay somewhere else!
5.0分
其他
After a long day traveling, it was nice to relax with some dinner from a nearby restaurant and go for a swim
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酒店回复: Good evening, and thank you so much for staying with us. We're so glad you enjoyed yourself, and hope to welcome you back again sometime soon!
3.0分
情侣出游
Needs update, appears old looking in rooms. Kids running in hallways late at night, had hard time sleeping.
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酒店回复: Good afternoon, and thank you so much for your notes about your end-of-summer stay with us! We're continuing to work hard on our ongoing renovations, and can't wait to show you our finished product soon! This summer we were pleased to reveal brand new mattresses, new paint and carpet, as well as some refreshed hallways and corridors. Up next, we look toward some furnishings. In a property of this age, we do encounter some trouble that outdated sound-proofing methods cause. While we do our best to mitigate noise complaints as they occur, it may not always be audible to our innkeeper down the hall. Don't hesitate to reach out to our 24-hour concierge, and we'll get any disturbance taken care of promptly. We look forward to welcoming you back, any time, and wish you a great rest of your Autumn season!
3.0分
情侣出游
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Location was quiet but with very few people staying there, our room was located directly below a noisy room. Breakfast was meager, pool looked great. Staff was friendly.
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酒店回复: Good day, and thank you so much for taking the time to leave us a review about your recent stay with us! As the summer winds down, we do see a decrease in the crowds around town. We enjoy the calm after the busy summer, and are glad that you did too. In a property of this age, we understand that outdated sound-proofing can pose a barrier to a good night's sleep. We do our best to mitigate noise complaints as they occur, and you may call our 24-hour concierge if you encounter any such problems. Our Continental breakfast is very light, to get your day going, but we are happy to recommend some great local eateries that provide an amazing and full hot breakfast. If we can be helpful, don't hesitate to let us know, and we wish you a great rest of your Autumn season!
The breakfast is "Garbage" processed, pre-packaged waffle mix, cereal which is garbage, yoplait which is high in sugar corn starch & additives. The gym needs mats, foam rollers, combo leg curl/leg extension and Adduction/Abduction combo piece. There are only 2 sets of dumbbells a 5 lb & 10 lb pair.. Why to hotels/motels do such crappy gyms?
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酒店回复: Good evening, and thank you so much for taking the time to leave us some notes about your recent stay with us! Our continental breakfast is nice and light, and consists primarily of carbohydrates to get things going in the morning. We're also pleased to offer some assorted fruits and hard-boiled eggs for a kick of protein, and can recommend some great spots in town that offer a consummate hot meal. In respect to our humble fitness room, we'll take your comments under consideration, so that we can continue to offer a well-rounded experience for all of our guests that we are pleased to host.
1.0分
其他
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2 star hotel with 4 star price on festival weekend
Went to this hotel with family for a festival. The staff was kind, but paying a premium rate I at least expected the beds to be made and the towels replaced. Our room was never cleaned and on one night the smoke detector went off for no reason. The breakfast was just cereal and breads, nothing hot. The kids enjoyed the pool, which was the main reason I chose this hotel.
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酒店回复: Good evening, and thank you so much for leaving us some feedback about your recent stay with us. While I am pleased that you enjoyed the hospitality of the team, and that the pool and hot tub were comfortable, I'm sorry to hear that you were disappointed with your Continental breakfast. We offer a very light fare in the morning, to get your day started right. Unfortunately, we do not have the ability to offer a full, hot meal. However, we are happy to recommend some local spots for a consummate first meal of the day. In regards to your housekeeping service, Wyndham's standard of care is every third day. This is attributed to their commitment to being environmentally friendly. Of course, if you would prefer more frequent visits, you may always request this to our 24-hour concierge. If we can be helpful, let us know, and we wish you a great rest of your Autumn!
3.0分
家庭亲子
Bathroom small but shower had good force. Very light continental bkfst, but did include hard boiled eggs. Nice pool & hot tub.
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酒店回复: Thank you so much for your kind words about your recent stay! We're glad you had everything you needed for a comfortable experience with us, and hope to see you again sometime in the future!
Upon our arrival, the front desk staff were really nice as well as our entire stay. The pool and hot tub were refreshing. However the room was small anns the beds were not comfortable at all. Beyond hard.
The staff were so welcoming, accommodating, and someone was always available if assistance was needs. We will definitely be but to stay at this hotel when we come to visit family again 💓
Was greeted very pleasantly upon check-in. Our room had just been cleaned and is very nice.. our beds were brand new and extremely comfortable the best probably I’ve had in a motel ever anywhere. It was heavenly.
Caliber of other guests were atrocious. A family stayed above us and the children ran around back and forth until 1:00 am. Then a guy smoking pot in the parking lot until 3:00 a with the radio blaring- A previous guest had cut open the coffee condiment bags to remove the straws- drug paraphernalia. Spend more money and stay somewhere else!
After a long day traveling, it was nice to relax with some dinner from a nearby restaurant and go for a swim
Needs update, appears old looking in rooms. Kids running in hallways late at night, had hard time sleeping.
Location was quiet but with very few people staying there, our room was located directly below a noisy room. Breakfast was meager, pool looked great. Staff was friendly.
Ok, Clean, friendly staff, sub-par Breakfast & Gym
The breakfast is "Garbage" processed, pre-packaged waffle mix, cereal which is garbage, yoplait which is high in sugar corn starch & additives. The gym needs mats, foam rollers, combo leg curl/leg extension and Adduction/Abduction combo piece. There are only 2 sets of dumbbells a 5 lb & 10 lb pair.. Why to hotels/motels do such crappy gyms?
2 star hotel with 4 star price on festival weekend
Went to this hotel with family for a festival. The staff was kind, but paying a premium rate I at least expected the beds to be made and the towels replaced. Our room was never cleaned and on one night the smoke detector went off for no reason. The breakfast was just cereal and breads, nothing hot. The kids enjoyed the pool, which was the main reason I chose this hotel.
Bathroom small but shower had good force. Very light continental bkfst, but did include hard boiled eggs. Nice pool & hot tub.