The man at the desk at check in was not so friendly. We couldn’t get the TV to work, the same man came to help us. Blamed it on a bag that I had sitting by the TV. Come to find out there is a cable wire not fully connected to the wall.
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酒店回复: Dear Ms Toinette,Thank you for taking the time to share your feedback. We sincerely apologize for the less-than-pleasant experience you had at check-in and with the TV in your room. Your comments have been shared with our team to ensure we address both the service and maintenance issues you encountered.We appreciate you bringing the cable connection to our attention, and we will make sure our staff is properly trained to handle such situations with professionalism and courtesy in the future. We hope you will consider giving us another opportunity to provide a seamless and enjoyable stay.
4.0分
其他
Hotel was clean and comfortable. It was the coffee maker for me. That's why I'm giving 4 stars. Location was clean and secure. Will visit again.
1.0分
其他
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The staff was friendly. The rooms could be upgraded, and there were far too many bugs. We had one towel with a brown substance on it that we weren't sure what was. The vents should be cleaned. Everything is out of date, and the air conditioner occasionally fails. The rooms were very humid. The rooms require a thorough cleaning.
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酒店回复: Dear Yanick,Thank you for taking the time to share your feedback. While we’re pleased to hear that you found our staff to be friendly, we sincerely regret the inconveniences you experienced during your stay.Please know that our front desk team is available 24 hours a day and is always ready to assist with any concerns. Had we been made aware of the issues at the time, we would have been more than happy to address them promptly to ensure a more comfortable experience.We truly value your comments and hope to have the opportunity to better serve you in the future.
3.0分
情侣出游
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Well the lady at the front desk was great, really down to Earth. We came to this hotel (and paid a little extra) as they had a pool. It had a closed sign when we arrived, but she assured us that we could use it, "just leave the closed sign up". But a couple of hours later when we went to use the pool the gate was locked and we were told that the chemicals were off and we couldn't go in the pool. Doesn't look like there's any chance of a refund ... At breakfast there were apples and I believe a homemade batter for the waffle machine. Cheered me up a little !
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酒店回复: Thank you for your feedback. We’re glad to hear our front desk staff made a great impression—she’ll appreciate your kind words! The pool is open seasonally from Memorial Day to Labor Day, and while it may occasionally appear accessible, it isn’t available off-season due to maintenance and safety requirements. This seasonal availability is noted on the booking website, and our rates during this time don’t reflect pool access. We’re happy you enjoyed the fresh apples and homemade waffle batter at breakfast. We appreciate your comments and hope to welcome you back during the Summer!
1.0分
家庭亲子
Room was clean and well decorated but warm and AC struggled. Check in staff unfriendly and condescending.
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酒店回复: Dear Elsabe,Thank you for your feedback. We’re glad you liked the room, but we’re sorry to hear about the A/C issues and your experience at check-in. This isn’t the service standard we aim for, and we’ll be addressing it with our team. We appreciate your comments and hope to welcome you back for a better stay.
4.0分
其他
Great hotel, stayed for art fields. It’s not the nicest but it gets the job done. Safe and clean
2.0分
其他
Lake City, SC
Rude owner and sheets had cigarette holes in them
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酒店回复: Dear Greg,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. It is never our intention to come across as rude, and we regret if that was your impression. Regarding the sheets, we take cleanliness and comfort very seriously, and we are addressing this matter with our housekeeping team to ensure it does not happen again.We appreciate you bringing these concerns to our attention and hope you might consider giving us another chance in the future.
4.0分
其他
Overall good stay for 1 night.
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酒店回复: Dear April, Thank you for choosing to stay with us and for taking the time to share your feedback. We’re glad to hear you had a good stay, even if it was just for one night. We hope to welcome you back for a longer visit next time!
4.0分
其他
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Pretty decent, no frills hotel.
The hotel looked fairly nice. It had a few breakfast option. I have to say I was pretty impressed with how clean the room was. The grounds were pretty neat and clean. I think the only thing I really found a little annoying was the air conditioner unit was a bit noisy.
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酒店回复: Dear Debbie, Thank you for taking the time to give us a review. We are glad to see that you found your room to be clean and our grounds to be neat. Thank you for staying with us. We hope to see you again in the near future
1.0分
朋友出游
The room was clean but limited number of towels and there was nobody to talk to when you needed something
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酒店回复: Dear Samuel, Thank you for taking the time to review us. We apologize for the limited number of towels and the limited availability of staff. We appreciate you bringing this to our attention and we hope to see you soon in the near future.
The man at the desk at check in was not so friendly. We couldn’t get the TV to work, the same man came to help us. Blamed it on a bag that I had sitting by the TV. Come to find out there is a cable wire not fully connected to the wall.
Hotel was clean and comfortable. It was the coffee maker for me. That's why I'm giving 4 stars. Location was clean and secure. Will visit again.
The staff was friendly. The rooms could be upgraded, and there were far too many bugs. We had one towel with a brown substance on it that we weren't sure what was. The vents should be cleaned. Everything is out of date, and the air conditioner occasionally fails. The rooms were very humid. The rooms require a thorough cleaning.
Well the lady at the front desk was great, really down to Earth. We came to this hotel (and paid a little extra) as they had a pool. It had a closed sign when we arrived, but she assured us that we could use it, "just leave the closed sign up". But a couple of hours later when we went to use the pool the gate was locked and we were told that the chemicals were off and we couldn't go in the pool. Doesn't look like there's any chance of a refund ... At breakfast there were apples and I believe a homemade batter for the waffle machine. Cheered me up a little !
Room was clean and well decorated but warm and AC struggled. Check in staff unfriendly and condescending.
Great hotel, stayed for art fields. It’s not the nicest but it gets the job done. Safe and clean
Lake City, SC
Rude owner and sheets had cigarette holes in them
Overall good stay for 1 night.
Pretty decent, no frills hotel.
The hotel looked fairly nice. It had a few breakfast option. I have to say I was pretty impressed with how clean the room was. The grounds were pretty neat and clean. I think the only thing I really found a little annoying was the air conditioner unit was a bit noisy.
The room was clean but limited number of towels and there was nobody to talk to when you needed something