酒店回复: Hi L281ZOpamp, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found the bed comfortable, the room very clean, and appreciated the quiet atmosphere. Providing a restful and pleasant experience for our guests is always our goal, and your kind words about the front desk team's politeness and helpfulness mean so much to us. That said, I sincerely apologize for the issue you noted with the mildew smell. While it’s great to know the room appeared clean, we understand that even minor odors can impact your overall comfort. We will ensure that our housekeeping and maintenance teams address any potential moisture concerns. Your insights also remind us of the importance of properly airing out our rooms before guest arrivals, and we are reinforcing this step in our procedures. Regarding the pricing, we strive to offer competitive rates and good value for the experience we provide. We appreciate your honest perspective and will review your comments as we assess our pricing structure and offerings. It’s wonderful to hear that you would consider staying with us again, and we’d love the opportunity to welcome you back. We truly value your input and look forward to the chance to host you again.

酒店回复: Hello Kiel,We appreciate your feedback on our comfortable beds and cleanliness. We will address the mildew smell to ensure a pleasant experience for future guests. Thank you for choosing to stay with us, we hope to welcome you back again soon.

酒店回复: Hello ANN,We appreciate your feedback regarding the cleanliness of our hotel. Your comments have been noted for our team to address. Thank you for bringing this to our attention so that we can continuously improve our services for all our guests.

酒店回复: Hello Hamdi, We sincerely apologize for any inconvenience you experienced with our staff. Your feedback is valuable to us as we continuously strive to improve our services and guest satisfaction. Please feel free to reach out to our management team to further discuss your concerns and provide any additional details for us to address. Thank you for bringing this to our attention.

酒店回复: Hello marcela, We are delighted to hear that check-in was smooth and that you found your room clean and comfortable with a cold A/C. We appreciate your feedback on breakfast and will take it into consideration for future improvements. We hope to welcome you back for another restful stay.

酒店回复: Hello Merissia,We are delighted to hear that you found our staff to be helpful and enjoyed the cleanliness of our hotel. It's great to know that you found our location easy to locate with convenient parking options. Your positive feedback motivates us to continue providing excellent service to all our guests.

酒店回复: Hello Jose, We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve our services for future guests. Please contact our management team directly to address any remaining concerns you may have. Thank you for sharing your experience with us.

酒店回复: Hello Amy,We are thrilled to hear that you enjoyed your stay with us and found our hotel to be the best around. Your kind words mean a lot to us and we hope to welcome you back in the future for another fantastic experience.

酒店回复: Hello Barbara,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

酒店回复: Hello Robert, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.