The only thing I did not like was that y'all told us check out time was 12:00 and a staff member come knocking on our door at 11:30 asking us if we needed a late checkout and we where already packing to get out by 12:00 checkout time. I told him I am packing now to leave by 12:00. Then he said okay I will put you down for late check out! I got out of there like 11:45.
5.0分
家庭亲子
Excellent checkin. He knew I had children with me and offered me the last downstairs unit available.
2.0分
其他
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When affordable means sketchy…
I don’t leave negative reviews, but this establishment just needs some attention. Every surface felt and looked unclean to put it nicely. We kept our shoes on at all times! The room was just constantly damp. The bed was comfortable, but the walls were so thin we could literally hear the neighbors breathing. The parking lot was a pinball machine and pieces of people’s trash was left all around the property. The whole place just felt like a depressed afterthought.
3.0分
其他
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This is an old property and needs to be painted on the outside. Since is not a "city" property there is a majority of one night stays(except during first Mondays) therefore it is not going to be as pristine as a business hotel. Pretty good value for the money but a wouldn't make it an extended stay place. Convient to I20 and Dairy Palace; so OK for one night
4.0分
商务出差
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The staff was not overly friendly nor outgoing they weren’t disrespectful either, but the room was clean. I was disappointed in at the quality of the water pressure and the provision the amount of toiletries that were provided. I was very disappointed when I came in from the after from the days work And the bed had not been made. There were several little things they could do that would’ve made it easier and better. The TV did not have a guide so I had to just search for channels but all in all it’s not the worst hotel I ever stayed in, but it was there, but it wasn’t the best day either but I would stay there again if circumstances were correct thank you
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酒店回复: Thank you for your honest feedback. We’re glad you found the room clean and appreciate your suggestions, they help us improve. We hope to offer you a better experience next time.
3.0分
商务出差
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Close to where I needed to be. Room wasn’t cleaned and sheets were bloodstained when I arrived. Staff did change the sheets upon request. Like being able to have a smoking room and get two queen beds. Had lots of nasty bites after the stay…hoping it’s not bedbugs 😬
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酒店回复: Thank you for your feedback. We're very sorry for the issues you experienced and appreciate you bringing them to our attention. We'll investigate thoroughly and take steps to ensure a better stay next time.
5.0分
其他
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Wasn’t the fanciest hotel, but for the price it worked out perfect. Right off the highway and access to food and convenience stores. The employees were very friendly and helpful. It worked out for our needs.
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酒店回复: Thank you for your kind words! We're glad our location and service met your needs, and we appreciate you choosing to stay with us. Looking forward to welcoming you again!
4.0分
其他
A hit run down .
Slow check in, bed ok, crickets inside the room, run down, not well kept. Good enough for one night passing through I guess?
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酒店回复: Thank you for your feedback. We're sorry to hear about the issues and appreciate you letting us know. We'll work on improving to make future stays more comfortable.
烧伤服务和关注
好的
The only thing I did not like was that y'all told us check out time was 12:00 and a staff member come knocking on our door at 11:30 asking us if we needed a late checkout and we where already packing to get out by 12:00 checkout time. I told him I am packing now to leave by 12:00. Then he said okay I will put you down for late check out! I got out of there like 11:45.
Excellent checkin. He knew I had children with me and offered me the last downstairs unit available.
When affordable means sketchy…
I don’t leave negative reviews, but this establishment just needs some attention. Every surface felt and looked unclean to put it nicely. We kept our shoes on at all times! The room was just constantly damp. The bed was comfortable, but the walls were so thin we could literally hear the neighbors breathing. The parking lot was a pinball machine and pieces of people’s trash was left all around the property. The whole place just felt like a depressed afterthought.
This is an old property and needs to be painted on the outside. Since is not a "city" property there is a majority of one night stays(except during first Mondays) therefore it is not going to be as pristine as a business hotel. Pretty good value for the money but a wouldn't make it an extended stay place. Convient to I20 and Dairy Palace; so OK for one night
The staff was not overly friendly nor outgoing they weren’t disrespectful either, but the room was clean. I was disappointed in at the quality of the water pressure and the provision the amount of toiletries that were provided. I was very disappointed when I came in from the after from the days work And the bed had not been made. There were several little things they could do that would’ve made it easier and better. The TV did not have a guide so I had to just search for channels but all in all it’s not the worst hotel I ever stayed in, but it was there, but it wasn’t the best day either but I would stay there again if circumstances were correct thank you
Close to where I needed to be. Room wasn’t cleaned and sheets were bloodstained when I arrived. Staff did change the sheets upon request. Like being able to have a smoking room and get two queen beds. Had lots of nasty bites after the stay…hoping it’s not bedbugs 😬
Wasn’t the fanciest hotel, but for the price it worked out perfect. Right off the highway and access to food and convenience stores. The employees were very friendly and helpful. It worked out for our needs.
A hit run down .
Slow check in, bed ok, crickets inside the room, run down, not well kept. Good enough for one night passing through I guess?