Front desk help was very slow to come to the desk waited 15 min before someone came, lock on the room door didn't work after 3 tries moved to another floor that was very noisy.
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酒店回复: Thank you for sharing your experience. We sincerely apologize for the delays at the front desk and the issues with your room lock. We understand how frustrating that can be, and we appreciate your patience. We’re also sorry to hear that the noise on the new floor disrupted your stay. Your feedback is invaluable, and we will address these concerns with our team to ensure a smoother experience for future guests. We hope to have the opportunity to welcome you back and provide you with a more seamless stay.
4.0分
其他
Clean room, squeaky floor in the bathroom and the desk clerk on Monday was not very happy but other then that all was good
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酒店回复: Thank you for your feedback! We’re happy to hear you found your room clean and that overall, your stay was enjoyable. We apologize for the squeaky floor in the bathroom and for the interaction with our desk clerk — that’s not the level of service we strive for, and we’ll address this with our team. We appreciate your understanding and hope to welcome you back soon for an even better experience!
3.0分
其他
Door didn't lock , waited for 15 min before someone came to check in. Door was already opened and would not lock. Needed to get another room.
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酒店回复: Thank you for your feedback. We’re very sorry for the door issue and the wait during check-in. This isn’t the experience we want for our guests. We’ve addressed it with our team, and we appreciate your patience while we arranged a new room.
3.0分
其他
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The hotel was tired - old - and definitely needs a redo. The chair in the room was ripped. The light shade was dented in. The carpets in the hall - smelly and stained.
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酒店回复: Thank you for sharing your concerns. We’re very sorry to hear about the condition of your room and the hallways. This is not the standard we aim to provide. We’ve shared your comments with our maintenance and housekeeping teams so these issues can be addressed immediately. We appreciate your feedback and the opportunity to improve.
3.0分
家庭亲子
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Hotel was ok. Rooms were small and so was the pool. Strong smell of chlorine when you walk in. Breakfast was the same everyday, with no hot foods/meats other than waffles. Staff was very friendly and super helpful.
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酒店回复: Thank you for your review. We’re glad to hear that our staff made a positive impression and were helpful during your stay. We appreciate your comments about the room size, pool, and breakfast offerings—your feedback will help us as we work to improve. We hope to have the opportunity to welcome you again in the future!
位置极佳近高速很容易找到酒店位置，房间设施一般有些成旧，前台小伙子服务态度好，就是卫生间面积小了一些而且有些旧，卫生一般
缺点：
前台人员非常冷淡，没有提供所有必要信息。
酒店不是很干净，房间很小，泳池也很脏。
地毯非常旧了。
优点：
床很舒服
早餐还行
我们入住时房间的清洁有问题，想换房间但被告知无法提供。工作人员当时努力解决了问题，但我们并不是很满意。
嗨，我去了这家酒店，但大楼里的气味真的很糟糕，而且毯子也不干净——上面有黄色和红色的污渍。卫生真的非常重要。谢谢😊
他们让我们提前入住了房间，但房间本来可以打扫得更好一些。淋浴间有霉斑，我们在卧室地板上发现了爆米花的残渣。除此之外，这次体验还不错，我还会再住这里。
Front desk help was very slow to come to the desk waited 15 min before someone came, lock on the room door didn't work after 3 tries moved to another floor that was very noisy.
Clean room, squeaky floor in the bathroom and the desk clerk on Monday was not very happy but other then that all was good
Door didn't lock , waited for 15 min before someone came to check in. Door was already opened and would not lock. Needed to get another room.
The hotel was tired - old - and definitely needs a redo. The chair in the room was ripped. The light shade was dented in. The carpets in the hall - smelly and stained.
Hotel was ok. Rooms were small and so was the pool. Strong smell of chlorine when you walk in. Breakfast was the same everyday, with no hot foods/meats other than waffles. Staff was very friendly and super helpful.