Staff was great but the place was not. While the room was clean, there were "scary" people right next door, in and out of his room at all hours in the am, smoking, standing outside in his underwear. We checked out early and the hotel gave us a credit for only the night we didn't stay. Won't go back.
2.0分
其他
This hotel said the room would sleep a family of five which was only true with the addition of a roll-away bed.
1.0分
情侣出游
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This was just an OK hotel. Room smelled like cigarettes, was dingy, and had suspicious people staying there. I wouldn't have given a rating at all and just known not to book here again BUT they refuse to refund my REFUNDABLE deposit. When I called to ask why they said it's because ***** were used in the room which simply is not true. I've now had to talk to my bank about the charge because they're wrongfully charging me. This is a hotel in a small city that probably doesn't get much business so they're struggling so bad that they charge visitors the deposit no matter how you leave the room (the room was left clean with all trash bagged and in one corner, all linens piled, and only respect was shown to this property from us. But what did we get in return? We got wrongfully charged. Don't stay here unless you want to pay extra and have to dispute with your bank. Not to mention this hotel is already expensive considering it's in a small town with nothing to do. I guess their pricing is what is keeping them afloat. Sad. Don't stay here.
2.0分
家庭亲子
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This is the second time I've stayed here for a game weekend. I paid $200/night each time. And both times, the shower wouldn't drain, forcing me to request a new room. This time, doing so made me late to an event. Also, this time, the first room (with a clogged shower drain) was infested with stink bugs. I will not be staying here again!
3.0分
其他
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The staff I interacted with were very friendly. My concern was the dozens of roaches I killed over 2 days. I slept with the lights on and bed pulled out from the wall to prevent them crawling into the bed with me at night. For the price per night, I expected better.
4.0分
其他
This is more of a motel and is old. However, it was clean, easy, and the staff was great. It was a great budget friendly option!
1.0分
家庭亲子
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Room 124 smelled heavily of cigarette smoke. After one night in our 2 night stay we just left. Looked like the smoke detector had been tampered with. Haven’t seen only standard definition cable channels in a long time. Baby roach in the bathroom. Kind of creepy to see lights behind your exhaust fan in the bathroom that when you looked through the fan, you could see a corridor with the pipes. Concerning that somebody could be back there or easily set up cameras. All in all an unpleasant experience. Front desk people were very nice. The lobby smelled like smoke too a little bit. Sheets were clean and the bed was comfortable. I would say fine for a $50 a night room. Pretty expensive on parents weekend and would recommend something else entirely.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay in Room 124. I want to sincerely apologize for the unpleasant experience you had, especially with the strong cigarette smoke smell, the condition of the smoke detector, and the concerns you raised about the bathroom and overall cleanliness.We take guest comfort and safety very seriously, and your comments have been shared with our maintenance and housekeeping teams to address these issues immediately. I understand how unsettling some of these problems must have been, and I am truly sorry that we did not meet your expectations.We appreciate your kind words about our front desk staff and are glad they could offer some positivity during your stay. We also take your feedback regarding pricing and amenities seriously as we strive to provide value to our guests.
1.0分
家庭亲子
I was give a room with someone already in it. I opened the door and someone was in it. I want some kind of compensation and I booked a double room got a king.
1.0分
家庭亲子
Absolutely horrible
We left
Half naked man wandering around outside the rooms.
Did not stay and lost our $ was so bad. Do not stay here
干净整洁 安静
Staff was great but the place was not. While the room was clean, there were "scary" people right next door, in and out of his room at all hours in the am, smoking, standing outside in his underwear. We checked out early and the hotel gave us a credit for only the night we didn't stay. Won't go back.
This hotel said the room would sleep a family of five which was only true with the addition of a roll-away bed.
This was just an OK hotel. Room smelled like cigarettes, was dingy, and had suspicious people staying there. I wouldn't have given a rating at all and just known not to book here again BUT they refuse to refund my REFUNDABLE deposit. When I called to ask why they said it's because ***** were used in the room which simply is not true. I've now had to talk to my bank about the charge because they're wrongfully charging me. This is a hotel in a small city that probably doesn't get much business so they're struggling so bad that they charge visitors the deposit no matter how you leave the room (the room was left clean with all trash bagged and in one corner, all linens piled, and only respect was shown to this property from us. But what did we get in return? We got wrongfully charged. Don't stay here unless you want to pay extra and have to dispute with your bank. Not to mention this hotel is already expensive considering it's in a small town with nothing to do. I guess their pricing is what is keeping them afloat. Sad. Don't stay here.
This is the second time I've stayed here for a game weekend. I paid $200/night each time. And both times, the shower wouldn't drain, forcing me to request a new room. This time, doing so made me late to an event. Also, this time, the first room (with a clogged shower drain) was infested with stink bugs. I will not be staying here again!
The staff I interacted with were very friendly. My concern was the dozens of roaches I killed over 2 days. I slept with the lights on and bed pulled out from the wall to prevent them crawling into the bed with me at night. For the price per night, I expected better.
This is more of a motel and is old. However, it was clean, easy, and the staff was great. It was a great budget friendly option!
Room 124 smelled heavily of cigarette smoke. After one night in our 2 night stay we just left. Looked like the smoke detector had been tampered with. Haven’t seen only standard definition cable channels in a long time. Baby roach in the bathroom. Kind of creepy to see lights behind your exhaust fan in the bathroom that when you looked through the fan, you could see a corridor with the pipes. Concerning that somebody could be back there or easily set up cameras. All in all an unpleasant experience. Front desk people were very nice. The lobby smelled like smoke too a little bit. Sheets were clean and the bed was comfortable. I would say fine for a $50 a night room. Pretty expensive on parents weekend and would recommend something else entirely.
I was give a room with someone already in it. I opened the door and someone was in it. I want some kind of compensation and I booked a double room got a king.
Absolutely horrible
We left
Half naked man wandering around outside the rooms.
Did not stay and lost our $ was so bad. Do not stay here