酒店回复: Hello Jose,Lamentamos saber que su experiencia no fue satisfactoria y que las condiciones de su estadía no cumplieron con sus expectativas. Sus comentarios son importantes para nosotros, ya que ayudan a identificar áreas de mejora. Agradecemos que haya compartido su opinión y esperamos que considere regresar en el futuro para disfrutar de una mejor experiencia.
1.0分
其他
原文
翻译提供方：Google
没有意见
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酒店回复: Thank you for your response. Let us know what we can do to better serve you.Thank you.
1.0分
商务出差
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Clean the rooms, fire alarms was missing. One of the light bulbs next to the bed was missing.
They had a small lamps that were broken and still running electricity
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酒店回复: Hello Saul,Thank you for sharing your feedback. We appreciate your comments regarding the cleanliness and maintenance of the rooms, and we have taken note of your concerns about the fire alarms and lighting fixtures. Your insights are valuable in helping us improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.
1.0分
商务出差
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This is the worst hotel ive seen in my life. Very dirty. The amount they charge it should look better. We didnt stay we luckily got another hotel. We wasnt even in there a 1 hour and left. Staff was VERY unprofessional!! You have to ring the bell for service because nobody is sitting at the front desk!! Rooms say no smoking you walk in smells like cigarettes. We had no phone in our room & the fire dector was cover with a bag.
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酒店回复: Hello Brianna,Thank you for your feedback about your recent stay. We take guest concerns seriously and appreciate you bringing these issues to our attention. Cleanliness and service are top priorities for us, and your experience will be shared with our management team for review. Your comments regarding the smoking odor, accessibility of front desk staff, and room conditions are valuable for our ongoing improvements. We hope your future travels are more enjoyable and you find accommodations that meet your expectations.
1.0分
其他
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No recommendations for this place
Well you would have thought it was by the hours motel. Our riom. NON smoking smelled like a 2 pack a day smoker was there thr hour prior to our arrival No tv, the toilet had intermittently running water (ran twice) show well lets say you had to jump around to get wet. .
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酒店回复: Hello Gary,Thank you for sharing your feedback regarding your recent stay. We're sorry to hear about the issues you encountered in your room, including the smoke smell and maintenance concerns. Your comments will be taken into account as we continue to improve our guest experience. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future for a better experience.
1.0分
其他
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I was there on a last night trip to take my child back to school. The place was filthy dirty; got there @ 2 am. I had to change rooms 3 time before I can get a rm with running water, electricity n clean sheets…
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酒店回复: Hello frantz, Thank you for sharing your feedback regarding your recent stay. It's concerning to hear about the challenges you faced with room cleanliness and amenities. Your experience is important to us as it highlights areas for improvement. We appreciate you bringing this to our attention. Our team aims to provide a comfortable environment for all guests, and your comments will be shared with management for further consideration regarding service enhancements at our hotel.
2.0分
其他
Toilet had a leak running out of the bottom on the floor. Room had a bad smoke smell
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酒店回复: Hello David,Thank you for sharing your comments regarding your recent stay. We take all comments seriously, and will be reviewing your concerns about the toilet leak and any odors in the room to ensure we address these matters appropriately. Your experience is important to us, and we appreciate you bringing it to our attention. Please feel free to reach out to management directly for further assistance or to discuss your stay.
1.0分
其他
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Crap Hole in Belton, MO
This was a disgusting hotel. Non-Smoking room that REEKED of cigarette smoke. Lamp shales missing. Bathroom was filthy. Entry door had a gap so big any rodent could’ve got in. Holes in the bathroom wall and also the hotel room. I can’t believe this has a national affiliation of any kind. I’m guessing they’re allowing many monthly stays.
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酒店回复: Hello David, Thank you for sharing your feedback. We understand your concerns about the condition of your room and the cleanliness issues you encountered during your stay. Your comments are valuable and will be taken into account as we continuously work to improve our services and facilities. We encourage guests to reach out to management directly regarding their experiences, as it ensures that all feedback is addressed appropriately. Thank you for your insights, and we hope you will give us another chance in the future.
2.0分
情侣出游
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The air filters in the ac were almost clogged solid and one bed had 12 different dirty marks on it and a long random hair on it the other bed appeared clean and i washed out the air filter and put them back in the unit
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酒店回复: Hello William, Thank you for your feedback regarding the cleanliness of your accommodations. We appreciate you bringing these matters to our attention as we strive for a high standard of cleanliness and comfort for all our guests. Your observations will be shared with our housekeeping team for their review and necessary action. We hope you will consider staying with us again to experience the improvements we aim to make.
我们带着12个月大的宝宝在那里住了一晚。结果他从床底下捡到了一颗药片。希望他们下次能打扫干净点。另外，暖气也不是很好用。我们刚进房间的时候很冷，所以调高了温度。然后又变得特别热！我们想调低一点，但也没什么效果。
条件非常恶劣
没有意见
Clean the rooms, fire alarms was missing. One of the light bulbs next to the bed was missing.
They had a small lamps that were broken and still running electricity
This is the worst hotel ive seen in my life. Very dirty. The amount they charge it should look better. We didnt stay we luckily got another hotel. We wasnt even in there a 1 hour and left. Staff was VERY unprofessional!! You have to ring the bell for service because nobody is sitting at the front desk!! Rooms say no smoking you walk in smells like cigarettes. We had no phone in our room & the fire dector was cover with a bag.
No recommendations for this place
Well you would have thought it was by the hours motel. Our riom. NON smoking smelled like a 2 pack a day smoker was there thr hour prior to our arrival No tv, the toilet had intermittently running water (ran twice) show well lets say you had to jump around to get wet. .
I was there on a last night trip to take my child back to school. The place was filthy dirty; got there @ 2 am. I had to change rooms 3 time before I can get a rm with running water, electricity n clean sheets…
Toilet had a leak running out of the bottom on the floor. Room had a bad smoke smell
Crap Hole in Belton, MO
This was a disgusting hotel. Non-Smoking room that REEKED of cigarette smoke. Lamp shales missing. Bathroom was filthy. Entry door had a gap so big any rodent could’ve got in. Holes in the bathroom wall and also the hotel room. I can’t believe this has a national affiliation of any kind. I’m guessing they’re allowing many monthly stays.
The air filters in the ac were almost clogged solid and one bed had 12 different dirty marks on it and a long random hair on it the other bed appeared clean and i washed out the air filter and put them back in the unit