酒店回复: Dear Frauke,Thank you for your feedback! We're pleased to hear that the room was spacious and clean and that you were satisfied with the breakfast. We apologize for the inconvenience with the shower head and the sink shelf and will review these issues to improve the comfort for future guests. We hope to welcome you back on your next stay.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
无烟房？🤔
我们的房间需要彻底清洁。浴室设备较旧。沙发很恶心。无烟房里有股烟味。
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酒店回复: Dear Guest,Thank you for your feedback. We're sorry to hear about the issues you encountered during your stay. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
5.0分
其他
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Best Super 8 hotel I ever stayed in! Friendly staff. Nicely decorated front office for the holidays.( nice when traveling away from home) super clean rooms. Quiet. Felt very save there.
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酒店回复: Dear Shelley,Thank you for sharing your feedback. We are glad to know this Super 8 stay stood out as your best experience, with friendly staff, a warmly decorated front office, and a clean and quiet room that made you feel safe and comfortable. Creating a welcoming atmosphere, especially during the holidays, is important to us, and your words reflect that effort. We look forward to welcoming you back for another pleasant and memorable visit.Sincerely, Hotel Manager
4.0分
情侣出游
Clean room. Good hot shower. Air/heat worked well. Close to many conveniences and freeway. Nice near neighborhood to walk in.
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酒店回复: Dear Patricia,Thank you for your thoughtful feedback. We are happy to know you enjoyed a clean room, a good hot shower, and a comfortable temperature throughout your stay. It is also wonderful that you appreciated our convenient location near shops, restaurants, and the freeway, as well as the pleasant neighborhood for walking. We truly value your comments and look forward to welcoming you back for another enjoyable and comfortable visit soon.Sincerely, Hotel Manager
4.0分
家庭亲子
Did not like the tin protector around bottom of bed. Very noisy if your foot hits it. Could hear the noise from other rooms.
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酒店回复: Dear Debra,Thank you for sharing your feedback. We are glad that you chose to stay with us and have noted your comments regarding the bed frame and room noise. Our maintenance team will review these concerns to enhance guest comfort. Your input is valuable in helping us improve, and we hope to provide a more peaceful and comfortable experience during your next visit.Sincerely, Hotel Manager
5.0分
其他
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I was checked in by Lucy who did an amazing job. She was friendly, got me a room on the main floor, annd carefully explained what the wi-fi code was. She was very helpful.
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酒店回复: Dear Roely,Thank you for your wonderful feedback. We are delighted to know that Lucy made your check-in experience smooth and welcoming. It is great to hear that she provided helpful assistance and ensured you had everything you needed for a comfortable stay. Our team takes pride in offering friendly and attentive service, and your kind words mean a lot. We look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
2.0分
家庭亲子
Room had not been swept. Bathtub had, what looked like, white patches of something on the inside base. “Office Chair” had ripped upholstery.
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酒店回复: Dear Nancy,Thank you for sharing your feedback. We appreciate you bringing these concerns to our attention. Your comments regarding the cleanliness of the room, the bathtub condition, and furniture wear have been shared with our housekeeping and maintenance teams for prompt correction. We are taking steps to ensure rooms are more thoroughly inspected and better maintained for future guests.Sincerely, Hotel Manager
5.0分
其他
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Nice room for the price
The room was nice and clean. We got the jacuzzi room and it worked as it should. Our only knock was the bed sheets were pretty worn out. Some parts were worn out that you could see through them. But at least they were clean. Nice room for the price.
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酒店回复: Dear Michael,Thank you for sharing your kind feedback. We are delighted to know you enjoyed the clean and comfortable jacuzzi room and found it to be a great value. We appreciate your comment regarding the bed sheets and have shared it with our housekeeping team for replacement. Your feedback helps us improve guest comfort, and we look forward to welcoming you back for another pleasant and relaxing stay.Sincerely, Hotel Manager
3.0分
其他
Room was OK. Bathroom extremely small. Had in room coffee maker but, no cups or coffee.
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酒店回复: Dear Patty,We appreciate you sharing your experience. It is good to know that you found the room satisfactory. We regret the inconvenience caused by the bathroom size and the missing coffee items. Your feedback has been noted and will be addressed with our housekeeping team to ensure rooms are better prepared for future guests.Sincerely, Hotel Manager
这是一次还算可以的住宿，没什么特别的。
房间很宽敞。洗手池边的台面比较小。淋浴水压不错，但喷头漏水到处都是。房间很干净。WiFi信号良好。街对面就是投币式洗衣房。住一晚还可以。早餐不错，有炒鸡蛋、华夫饼、玉米片等等。
无烟房？🤔
我们的房间需要彻底清洁。浴室设备较旧。沙发很恶心。无烟房里有股烟味。
Best Super 8 hotel I ever stayed in! Friendly staff. Nicely decorated front office for the holidays.( nice when traveling away from home) super clean rooms. Quiet. Felt very save there.
Clean room. Good hot shower. Air/heat worked well. Close to many conveniences and freeway. Nice near neighborhood to walk in.
.
Did not like the tin protector around bottom of bed. Very noisy if your foot hits it. Could hear the noise from other rooms.
I was checked in by Lucy who did an amazing job. She was friendly, got me a room on the main floor, annd carefully explained what the wi-fi code was. She was very helpful.
Room had not been swept. Bathtub had, what looked like, white patches of something on the inside base. “Office Chair” had ripped upholstery.
Nice room for the price
The room was nice and clean. We got the jacuzzi room and it worked as it should. Our only knock was the bed sheets were pretty worn out. Some parts were worn out that you could see through them. But at least they were clean. Nice room for the price.
Room was OK. Bathroom extremely small. Had in room coffee maker but, no cups or coffee.